Exam 1: Introduction to Management

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Since not-for-profit organizations do not have a conventional _____,managers may struggle with the question of what constitutes results and effectiveness.

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Selecting goals and ways to attain them refers to _____.

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List five of Mintzberg's ten managerial roles.

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List the three management skills necessary to perform effectively in organizations.

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Critical management flaws include:

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The use of influence to motivate employees to achieve the organization's goals refers to controlling.

(True/False)
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One of the roles that a small business owner may emphasize over their counterpart in a large organization is that of a _____.

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Which skill includes highly specialized knowledge and analytical ability?

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Maintaining information links are the activities consistent with the _____ role.

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Where the organization wants to be in the future and how to get there defines controlling.

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Which of the following roles involve bargaining with others to meet the unit or departmental goals?

(Multiple Choice)
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The rise of virtual work has led to a decline in organizational hierarchies.

(True/False)
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Identify and explain the change that has affected organizations and management the most.

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_____ skills refers to the understanding and proficiency in the performance of specific tasks.

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Which of the following is not a decisional role?

(Multiple Choice)
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_____ is the management function concerned with monitoring employees' activities,keeping the organization on track toward its goals and making corrections as needed.

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_____ skills is the cognitive ability to see the organization as a whole and the relationship among its parts.

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The individual performer is a generalist and coordinates a broad range of activities.

(True/False)
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_____ are most important at the top management level.

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Identify the four functions of management.

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