Question 1

_____ is considered the "father of scientific management."

Accepted Answer

Frederick W.Taylor

Question 2

A significant contribution of Chester Barnard was the concept of:

Accepted Answer

A)  bureaucracy. 
B)  the informal organization. 
C)  total quality management. 
D)  scientific management. 
E)  traditional theory of authority. 
A)  bureaucracy. 
B)  the informal organization. 
C)  total quality management. 
D)  scientific management. 
E)  traditional theory of authority. B

Question 3

The teamwork philosophy is based in part on the assumption that five people working together can produce more than five people working individually.This philosophy is consistent with the concept of _____.

Accepted Answer

A)  transformation 
B)  entropy 
C)  synergy 
D)  feedback 
E)  quality 
A)  transformation 
B)  entropy 
C)  synergy 
D)  feedback 
E)  quality C

Question 4

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

Accepted Answer

A) True 
 B)False

Question 5

Frederick Taylor's contributions were in the field of:

Accepted Answer

A)  scientific management. 
B)  human resource management. 
C)  human relations. 
D)  quantitative management. 
E)  total quality management. 
A)  scientific management. 
B)  human resource management. 
C)  human relations. 
D)  quantitative management. 
E)  total quality management.

Question 6

Which of these forces often comprises unwritten,common rules and perceptions about relationships?

Accepted Answer

A)  Economic forces 
B)  Political forces 
C)  Social forces 
D)  Legal forces 
E)  Personal forces 
A)  Economic forces 
B)  Political forces 
C)  Social forces 
D)  Legal forces 
E)  Personal forces

Question 7

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

Accepted Answer

A) True 
 B)False

Question 8

Theory X and Theory Y was developed by _____.

Accepted Answer

A)  Douglas McGregor 
B)  Henry Gantt 
C)  Max Weber 
D)  Mary Parker Follett 
E)  Frank Gilbreth 
A)  Douglas McGregor 
B)  Henry Gantt 
C)  Max Weber 
D)  Mary Parker Follett 
E)  Frank Gilbreth

Question 9

A consultant who recommends a particular problem-solving model to every organization he serves is violating the basics of which of the following perspectives?

Accepted Answer

A)  Efficiency perspective 
B)  Universalist perspective 
C)  Contingency perspective 
D)  Scientific management perspective 
E)  Quantitative perspective 
A)  Efficiency perspective 
B)  Universalist perspective 
C)  Contingency perspective 
D)  Scientific management perspective 
E)  Quantitative perspective

Question 10

The human relations movement is also referred to as the dairy farm view of management,meaning that contented cows give more milk,and satisfied workers will give more work.

Accepted Answer

A) True 
 B)False

Question 11

The management science approach uses qualitative data in management decision making.

Accepted Answer

A) True 
 B)False

Question 12

The behavioural sciences approach is based on which of the following disciplines?

Accepted Answer

A)  Anthropology 
B)  Economics 
C)  Sociology 
D)  Psychology 
E)  All of these 
A)  Anthropology 
B)  Economics 
C)  Sociology 
D)  Psychology 
E)  All of these

Question 13

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

Accepted Answer

A)  benchmarking. 
B)  empowerment. 
C)  systems theory. 
D)  contingency perspective. 
E)  continuous improvement. 
A)  benchmarking. 
B)  empowerment. 
C)  systems theory. 
D)  contingency perspective. 
E)  continuous improvement.

Question 14

Supply chain management refers to the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Accepted Answer

A) True 
 B)False

Question 15

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

Accepted Answer

A) True 
 B)False

Question 16

_____ refer to the aspects of a culture that guide and influence relationships among people.

Accepted Answer

The answer of _____ refer to the aspects of a...

Question 17

Which of these forces pertain to the availability,production,and distribution of resources in a society?

Accepted Answer

A)  Social 
B)  Political 
C)  Economic 
D)  Technological 
E)  Legal 
A)  Social 
B)  Political 
C)  Economic 
D)  Technological 
E)  Legal

Question 18

A social group within an organization is part of the:

Accepted Answer

A)  formal organizational structure. 
B)  informal organization. 
C)  scalar chain. 
D)  reorganization process. 
E)  top management level. 
A)  formal organizational structure. 
B)  informal organization. 
C)  scalar chain. 
D)  reorganization process. 
E)  top management level.

Question 19

Briefly describe systems theory,including synergy.

Accepted Answer

Systems theory suggests that an organiza

Question 20

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

Accepted Answer

A) True 
 B)False

_____ is considered the "father of scientific management."

A significant contribution of Chester Barnard was the concept of:

The teamwork philosophy is based in part on the assumption that five people working together can produce more than five people working individually.This philosophy is consistent with the concept of _____.

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

Frederick Taylor's contributions were in the field of:

Which of these forces often comprises unwritten,common rules and perceptions about relationships?

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

Theory X and Theory Y was developed by _____.

A consultant who recommends a particular problem-solving model to every organization he serves is violating the basics of which of the following perspectives?

The human relations movement is also referred to as the dairy farm view of management,meaning that contented cows give more milk,and satisfied workers will give more work.

The management science approach uses qualitative data in management decision making.

The behavioural sciences approach is based on which of the following disciplines?

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

Supply chain management refers to the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

_____ refer to the aspects of a culture that guide and influence relationships among people.

Which of these forces pertain to the availability,production,and distribution of resources in a society?

A social group within an organization is part of the:

Briefly describe systems theory,including synergy.

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

Introduction to Management

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Change and Innovation

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters

Exam 2: The Evolution of Management Thinking

_____ is considered the "father of scientific management."

A significant contribution of Chester Barnard was the concept of:

The teamwork philosophy is based in part on the assumption that five people working together can produce more than five people working individually.This philosophy is consistent with the concept of _____.

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

Frederick Taylor's contributions were in the field of:

Which of these forces often comprises unwritten,common rules and perceptions about relationships?

The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

Theory X and Theory Y was developed by _____.

A consultant who recommends a particular problem-solving model to every organization he serves is violating the basics of which of the following perspectives?

The human relations movement is also referred to as the dairy farm view of management,meaning that contented cows give more milk,and satisfied workers will give more work.

The management science approach uses qualitative data in management decision making.

The behavioural sciences approach is based on which of the following disciplines?

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

Supply chain management refers to the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees.

_____ refer to the aspects of a culture that guide and influence relationships among people.

Which of these forces pertain to the availability,production,and distribution of resources in a society?

A social group within an organization is part of the:

Briefly describe systems theory,including synergy.

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

Introduction to Management

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Change and Innovation

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters