Question 1

Which of the following would least likely improve a leader's feedback skills?

Accepted Answer

A) being flexible 
B) being critical 
C) being descriptive 
D) being specific 
A) being flexible 
B) being critical 
C) being descriptive 
D) being specific B

Question 2

An issue related to impressions and evaluative feedback concerns the distinction between job-related feedback and more personal or discretionary feedback.

Accepted Answer

A) True 
 B)False  True

Question 3

When providing evaluative feedback,it is inappropriate and ineffective to compare a subordinate's behavior with the behavior of peers or co-workers.

Accepted Answer

A) True 
 B)False  False

Question 4

To maximize the impact of feedback,people should provide feedback to large groups instead of specific individuals.

Accepted Answer

A) True 
 B)False

Question 5

Based on the norms component of the Rocket Model,which statement is most likely false?

Accepted Answer

A) If a team or team leader is not explicit about setting the rules that govern team behavior,norms will simply evolve over time. 
B) Norms about how often and how long a team meets should be driven by the team's purpose and goals. 
C) The most important team norms relate to decision making,communication,and accountability. 
D) Leaders should address norms before discussing the context or mission components. 
A) If a team or team leader is not explicit about setting the rules that govern team behavior,norms will simply evolve over time. 
B) Norms about how often and how long a team meets should be driven by the team's purpose and goals. 
C) The most important team norms relate to decision making,communication,and accountability. 
D) Leaders should address norms before discussing the context or mission components.

Question 6

In the context of delegation,a common reason why a leader avoids delegating a task is that the

Accepted Answer

A) task is a source of power or prestige. 
B) task requires significant effort. 
C) leader is indecisive about whom to delegate the task to. 
D) subordinates are too unskilled. 
A) task is a source of power or prestige. 
B) task requires significant effort. 
C) leader is indecisive about whom to delegate the task to. 
D) subordinates are too unskilled.

Question 7

The Rocket Model of Team Effectiveness tells leaders what steps to take and when to take them when building new teams.

Accepted Answer

A) True 
 B)False

Question 8

The first requirement for a team intervention to be successful is

Accepted Answer

A) brainstorming a range of positive feedback techniques. 
B) raising awareness about how teams really work. 
C) providing instrument-based team feedback. 
D) practicing behaviors with team role-play. 
A) brainstorming a range of positive feedback techniques. 
B) raising awareness about how teams really work. 
C) providing instrument-based team feedback. 
D) practicing behaviors with team role-play.

Question 9

Subordinates can usually tell whether or not they are doing a good job even without feedback.

Accepted Answer

A) True 
 B)False

Question 10

In the context of the principles of effective delegation,which of the following is the first step of deciding what to delegate?

Accepted Answer

A) providing a brief explanation of the task 
B) identifying all the present activities 
C) indicating how the task needs to be accomplished 
D) choosing an individual for the assignment 
A) providing a brief explanation of the task 
B) identifying all the present activities 
C) indicating how the task needs to be accomplished 
D) choosing an individual for the assignment

Question 11

In the context of effective delegation,the first step leaders should take when deciding what to delegate is to identify all their present activities.

Accepted Answer

A) True 
 B)False

Question 12

In the context of the Rocket Model,which of the following is a way team leaders are most likely to build buy-in?

Accepted Answer

A) by developing a compelling team vision 
B) by maintaining a low level of credibility 
C) by avoiding the involvement of team members in the rule-setting process 
D) by questioning the agendas of untrustworthy team members 
A) by developing a compelling team vision 
B) by maintaining a low level of credibility 
C) by avoiding the involvement of team members in the rule-setting process 
D) by questioning the agendas of untrustworthy team members

Question 13

Organizational goals are most likely to be achieved if there is commitment at both the top and the bottom of the organization.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about feedback is most likely false?

Accepted Answer

A) Sometimes supervisors hesitate to use positive feedback because they believe subordinates will view it as insincere. 
B) Leaders may give positive feedback infrequently if they believe good performance is expected. 
C) Research shows that subordinates believe their leaders give more feedback than their leaders think they do. 
D) Followers will most likely perform at a higher level if they are given accurate,frequent feedback. 
A) Sometimes supervisors hesitate to use positive feedback because they believe subordinates will view it as insincere. 
B) Leaders may give positive feedback infrequently if they believe good performance is expected. 
C) Research shows that subordinates believe their leaders give more feedback than their leaders think they do. 
D) Followers will most likely perform at a higher level if they are given accurate,frequent feedback.

Question 15

Forging a partnership is the first step in informal coaching.

Accepted Answer

A) True 
 B)False

Question 16

According to Peterson and Hicks,good coaches orchestrate rather than dictate development.

Accepted Answer

A) True 
 B)False

Question 17

According to the Rocket Model,after team norms and buy-in issues have been addressed,leaders should work with team members to sort out mission and talent issues.

Accepted Answer

A) True 
 B)False

Question 18

The morale component of the Rocket Model is the most difficult component to observe and evaluate.

Accepted Answer

A) True 
 B)False

Question 19

In the context of team-building interventions,highly effective facilitators help the participants make the links back to team dynamics that occur on the manufacturing floor or in the boardroom.

Accepted Answer

A) True 
 B)False

Question 20

The context component of the Rocket Model is concerned with setting a common direction for a team.

Accepted Answer

A) True 
 B)False

Which of the following would least likely improve a leader's feedback skills?

An issue related to impressions and evaluative feedback concerns the distinction between job-related feedback and more personal or discretionary feedback.

When providing evaluative feedback,it is inappropriate and ineffective to compare a subordinate's behavior with the behavior of peers or co-workers.

To maximize the impact of feedback,people should provide feedback to large groups instead of specific individuals.

Based on the norms component of the Rocket Model,which statement is most likely false?

In the context of delegation,a common reason why a leader avoids delegating a task is that the

The Rocket Model of Team Effectiveness tells leaders what steps to take and when to take them when building new teams.

The first requirement for a team intervention to be successful is

Subordinates can usually tell whether or not they are doing a good job even without feedback.

In the context of the principles of effective delegation,which of the following is the first step of deciding what to delegate?

In the context of effective delegation,the first step leaders should take when deciding what to delegate is to identify all their present activities.

In the context of the Rocket Model,which of the following is a way team leaders are most likely to build buy-in?

Organizational goals are most likely to be achieved if there is commitment at both the top and the bottom of the organization.

Which of the following statements about feedback is most likely false?

Forging a partnership is the first step in informal coaching.

According to Peterson and Hicks,good coaches orchestrate rather than dictate development.

According to the Rocket Model,after team norms and buy-in issues have been addressed,leaders should work with team members to sort out mission and talent issues.

The morale component of the Rocket Model is the most difficult component to observe and evaluate.

In the context of team-building interventions,highly effective facilitators help the participants make the links back to team dynamics that occur on the manufacturing floor or in the boardroom.

The context component of the Rocket Model is concerned with setting a common direction for a team.

What Do We Mean by Leadership

Leader Development

Skills for Developing Yourself As a Leader

Power and Influence

Values,ethics,and Character

Leadership Attributes

Leadership Behavior

Skills for Building Personal Credibility and Influencing Others

Motivation, performance, and Effectiveness

Satisfaction, engagement, and Potential

Groups, teams, and Their Leadership

The Situation

Contingency Theories of Leadership

Leadership and Change

The Dark Side of Leadership

Skills for Optimizing Leadership As Situations Change

Filters

Exam 12: Skills for Developing Others

Which of the following would least likely improve a leader's feedback skills?

An issue related to impressions and evaluative feedback concerns the distinction between job-related feedback and more personal or discretionary feedback.

When providing evaluative feedback,it is inappropriate and ineffective to compare a subordinate's behavior with the behavior of peers or co-workers.

To maximize the impact of feedback,people should provide feedback to large groups instead of specific individuals.

Based on the norms component of the Rocket Model,which statement is most likely false?

In the context of delegation,a common reason why a leader avoids delegating a task is that the

The Rocket Model of Team Effectiveness tells leaders what steps to take and when to take them when building new teams.

The first requirement for a team intervention to be successful is

Subordinates can usually tell whether or not they are doing a good job even without feedback.

In the context of the principles of effective delegation,which of the following is the first step of deciding what to delegate?

In the context of effective delegation,the first step leaders should take when deciding what to delegate is to identify all their present activities.

In the context of the Rocket Model,which of the following is a way team leaders are most likely to build buy-in?

Organizational goals are most likely to be achieved if there is commitment at both the top and the bottom of the organization.

Which of the following statements about feedback is most likely false?

Forging a partnership is the first step in informal coaching.

According to Peterson and Hicks,good coaches orchestrate rather than dictate development.

According to the Rocket Model,after team norms and buy-in issues have been addressed,leaders should work with team members to sort out mission and talent issues.

The morale component of the Rocket Model is the most difficult component to observe and evaluate.

In the context of team-building interventions,highly effective facilitators help the participants make the links back to team dynamics that occur on the manufacturing floor or in the boardroom.

The context component of the Rocket Model is concerned with setting a common direction for a team.

What Do We Mean by Leadership

Leader Development

Skills for Developing Yourself As a Leader

Power and Influence

Values,ethics,and Character

Leadership Attributes

Leadership Behavior

Skills for Building Personal Credibility and Influencing Others

Motivation, performance, and Effectiveness

Satisfaction, engagement, and Potential

Groups, teams, and Their Leadership

The Situation

Contingency Theories of Leadership

Leadership and Change

The Dark Side of Leadership

Skills for Optimizing Leadership As Situations Change

Filters