Exam 9: Motivation, performance, and Effectiveness

Which of the following statements about goals is most likely false?

In the context of approaches to motivation,an empowered worker will have fewer choices in how and when to accomplish high work demands and as such will suffer from more stress than will an unempowered worker.

The second component of a performance management cycle is planning that includes tracking follower performance,sharing feedback on goal progress,providing needed resources and coaching,and the like.

Employee engagement is the extent to which people enjoy coming to work or are happy with their pay and benefits,and job satisfaction is the extent to which people are absorbed with,committed to,and enthusiastic about their assigned work tasks.

Studies suggest that if firms could get almost 4 percent more work out of each employee,the GDP in the United States would increase by $355 billion.

Volunteering to help another employee with a task or project is an example of organizational citizenship behavior.

A firm with a pay-for-performance culture that distributes bonuses and commissions for results obtained is most likely using the empowerment approach to motivate employees.

According to the Pygmalion effect,leaders who have little faith in their followers' ability to accomplish a goal are rarely disappointed.

According to McClelland,differences in achievement orientation are a key reason why people differ in the levels of effort they exert to accomplish assignments,objectives,or goals.

One limitation of Maslow's hierarchy of needs is that it fails to

Performance is best described as

Which of the following is the major theme of characteristics of the operant approach?

Which statement best summarizes the components of empowerment as defined by the authors?

Leaders that use operant principles to motivate workers should limit themselves to administering organizationally sanctioned rewards and punishments.

Which of the following most likely occurs when leaders articulate high expectations for followers?

Which of the following is not a macro psychological component that underlies empowerment?

Which statement about empowerment and the operant approach is most likely true?

In the context of the fundamental needs that affect motivation,which of the following statements is true of the work of Daniel Pink?

Which of the following involves making judgments about the adequacy of behavior with respect to certain criteria such as work group or organizational goals?

Worker productivity and job dissatisfaction in the United States are at an all-time high.