Question 1

The functional communicator is impatient with step-by-step linear thinking.

Accepted Answer

A) True 
 B)False

Question 2

Stereotyping:

Accepted Answer

A) Is based on accurate information 
B) Is treating an individual without bias 
C) Is treating an individual without prejudice 
D) Can interfere with encoding and decoding messages 
E) Does not apply to employee behaviours 
A) Is based on accurate information 
B) Is treating an individual without bias 
C) Is treating an individual without prejudice 
D) Can interfere with encoding and decoding messages 
E) Does not apply to employee behaviours

Question 3

The encoding of messages into words is known as nonverbal communication.

Accepted Answer

A) True 
 B)False

Question 4

To improve the communication process,senders should be empathetic.

Accepted Answer

A) True 
 B)False

Question 5

Information overload increases the likelihood that important information is ignored or overlooked.

Accepted Answer

A) True 
 B)False

Question 6

Electronic communication should replace face-to-face communication.

Accepted Answer

A) True 
 B)False

Question 7

Define and discuss verbal & nonverbal communication.Give examples of each.

Accepted Answer

The encoding of messages into words,writ

Question 8

When information is shared between two or more people,it is known as the transmission phase of the communication process.

Accepted Answer

A) True 
 B)False

Question 9

Operating system software tells the computer hardware how to run.

Accepted Answer

A) True 
 B)False

Question 10

The importance of information richness is a strong argument in favour of using electronic communication to replace face-to-face communication.

Accepted Answer

A) True 
 B)False

Question 11

The personal communicator gets irritated with illogical thinking.

Accepted Answer

A) True 
 B)False

Question 12

The encoding of messages into words either written or spoken is known as:

Accepted Answer

A) Nonverbal communication 
B) Noise 
C) Verbal communication 
D) Information richness 
E) Jargon 
A) Nonverbal communication 
B) Noise 
C) Verbal communication 
D) Information richness 
E) Jargon

Question 13

Perception plays a central role in communication and affects only the transmission phase.

Accepted Answer

A) True 
 B)False

Question 14

To improve the communication process,managers should avoid filtering and information distortion.

Accepted Answer

A) True 
 B)False

Question 15

Discuss the main mistakes that social media managers make and how a good strategy can overcome them.

Accepted Answer

Managers often make several social media

Question 16

_______ tells the computer hardware how to run.

Accepted Answer

A) Transaction-processing system 
B) Operating system 
C) Decision support system 
D) Operations information system 
E) Applications system 
A) Transaction-processing system 
B) Operating system 
C) Decision support system 
D) Operations information system 
E) Applications system

Question 17

All of the following computer-based management information systems can provide managers with information needed to make decisions and to coordinate organizational resources,except:

Accepted Answer

A) Transaction-processing systems 
B) Expert systems 
C) Decision support systems 
D) Operations information systems 
E) Orientation Systems 
A) Transaction-processing systems 
B) Expert systems 
C) Decision support systems 
D) Operations information systems 
E) Orientation Systems

Question 18

Information technology has allowed managers to develop computer-based management information systems that provide all but which of the following types of information?

Accepted Answer

A) Timely 
B) Accurate 
C) Complete 
D) Relevant 
E) High quality 
A) Timely 
B) Accurate 
C) Complete 
D) Relevant 
E) High quality

Question 19

The communication process consists of four phases.

Accepted Answer

A) True 
 B)False

Question 20

Messages can only be encoded by written or spoken language.

Accepted Answer

A) True 
 B)False

The functional communicator is impatient with step-by-step linear thinking.

Stereotyping:

The encoding of messages into words is known as nonverbal communication.

To improve the communication process,senders should be empathetic.

Information overload increases the likelihood that important information is ignored or overlooked.

Electronic communication should replace face-to-face communication.

Define and discuss verbal & nonverbal communication.Give examples of each.

When information is shared between two or more people,it is known as the transmission phase of the communication process.

Operating system software tells the computer hardware how to run.

The importance of information richness is a strong argument in favour of using electronic communication to replace face-to-face communication.

The personal communicator gets irritated with illogical thinking.

The encoding of messages into words either written or spoken is known as:

Perception plays a central role in communication and affects only the transmission phase.

To improve the communication process,managers should avoid filtering and information distortion.

Discuss the main mistakes that social media managers make and how a good strategy can overcome them.

_______ tells the computer hardware how to run.

All of the following computer-based management information systems can provide managers with information needed to make decisions and to coordinate organizational resources,except:

Information technology has allowed managers to develop computer-based management information systems that provide all but which of the following types of information?

The communication process consists of four phases.

Messages can only be encoded by written or spoken language.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 6: Managing Communication and Information Technology IT

The functional communicator is impatient with step-by-step linear thinking.

Stereotyping:

The encoding of messages into words is known as nonverbal communication.

To improve the communication process,senders should be empathetic.

Information overload increases the likelihood that important information is ignored or overlooked.

Electronic communication should replace face-to-face communication.

Define and discuss verbal & nonverbal communication.Give examples of each.

When information is shared between two or more people,it is known as the transmission phase of the communication process.

Operating system software tells the computer hardware how to run.

The importance of information richness is a strong argument in favour of using electronic communication to replace face-to-face communication.

The personal communicator gets irritated with illogical thinking.

The encoding of messages into words either written or spoken is known as:

Perception plays a central role in communication and affects only the transmission phase.

To improve the communication process,managers should avoid filtering and information distortion.

Discuss the main mistakes that social media managers make and how a good strategy can overcome them.

_______ tells the computer hardware how to run.

All of the following computer-based management information systems can provide managers with information needed to make decisions and to coordinate organizational resources,except:

Information technology has allowed managers to develop computer-based management information systems that provide all but which of the following types of information?

The communication process consists of four phases.

Messages can only be encoded by written or spoken language.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters