Question 1

TD Bank Group's __________ is to "be the best run,customer focused,integrated financial institution with a unique and inclusive employee culture."

Accepted Answer

A) mission statement 
B) vision statement 
C) goal statement 
D) SWOT analysis 
E) corporate-level strategy 
A) mission statement 
B) vision statement 
C) goal statement 
D) SWOT analysis 
E) corporate-level strategy

Question 2

Describe the process of strategy implementation.

Accepted Answer

The first step of implementation involve

Question 3

Standing plans are used in situations in which programmed decision making is appropriate while single-use plans are developed to handle nonprogrammed decision making in unusual or one-of-a-kind situations.

Accepted Answer

A) True 
 B)False

Question 4

Retrenching and concentrating on a single industry is an example of a corporate-level strategy.

Accepted Answer

A) True 
 B)False

Question 5

A business-level strategy is called differentiation when a firm sets itself apart from the competition by adopting superior quality.

Accepted Answer

A) True 
 B)False

Question 6

Good goal formulation means making goals which are SMART +
C.

Accepted Answer

A) True 
 B)False

Question 7

With a differentiation strategy,managers may try to gain a competitive advantage by distinguishing their products or services from competitors on all of the following dimensions,except:

Accepted Answer

A) Product design 
B) Product quality 
C) Customer service 
D) Customer support 
E) Distribution channels 
A) Product design 
B) Product quality 
C) Customer service 
D) Customer support 
E) Distribution channels

Question 8

The following is an example of a vision statement: "a computer on every desk,in every home,and in every office."

Accepted Answer

A) True 
 B)False

Question 9

Which researcher developed the Five Forces Model?

Accepted Answer

A) March and Simon 
B) Kahneman and Tversky 
C) Fredrick Taylor 
D) Hawthorne 
E) Michael Porter 
A) March and Simon 
B) Kahneman and Tversky 
C) Fredrick Taylor 
D) Hawthorne 
E) Michael Porter

Question 10

The organization's vision is generally set by the CEO.

Accepted Answer

A) True 
 B)False

Question 11

The five steps in the planning process are: determining the vision,mission and major goals of the organization; analyzing the forces in the environment; formulating strategies to accomplish goals; implementing those strategies; and evaluating the success of the strategy in achieving the mission and goals.

Accepted Answer

A) True 
 B)False

Question 12

Planning is important for four reasons.Discuss.

Accepted Answer

Planning provides an opportunity for man

Question 13

The degree to which a firm can recover from a crisis depends on how transparent and open the top managers are with stakeholders.

Accepted Answer

A) True 
 B)False

Question 14

First-line managers are responsible for tactical plans with short-term time horizons for their departments or teams.

Accepted Answer

A) True 
 B)False

Question 15

When operations managers set goals to reduce shipping time to customers,this is an example of which level of planning?

Accepted Answer

A) Corporate-level 
B) Business-level 
C) Functional-level 
D) Team-level 
E) Global-level 
A) Corporate-level 
B) Business-level 
C) Functional-level 
D) Team-level 
E) Global-level

Question 16

A cluster of decisions about what goals to pursue,what actions to take,and how to use resources to achieve goals is known as:

Accepted Answer

A) planning 
B) strategy 
C) SWOT analysis 
D) vertical integration 
E) multi-domestic strategy 
A) planning 
B) strategy 
C) SWOT analysis 
D) vertical integration 
E) multi-domestic strategy

Question 17

Which of the following is a formal,written guide to action?

Accepted Answer

A) Rules 
B) Policies 
C) Operating procedures 
D) Guidelines 
E) Standard procedures 
A) Rules 
B) Policies 
C) Operating procedures 
D) Guidelines 
E) Standard procedures

Question 18

When handling crises,management should do all of the following except:

Accepted Answer

A) Be transparent about the situation 
B) Keep a low profile to avoid being blamed 
C) Remove tainted products from shelves 
D) Initiate a recall 
E) Be open with stakeholders 
A) Be transparent about the situation 
B) Keep a low profile to avoid being blamed 
C) Remove tainted products from shelves 
D) Initiate a recall 
E) Be open with stakeholders

Question 19

When a company targets a specific language group to sell its products to,it is using a _______ strategy.

Accepted Answer

A) low-cost 
B) focused 
C) differentiation 
D) cost-leadership 
E) Stuck-in-the-middle 
A) low-cost 
B) focused 
C) differentiation 
D) cost-leadership 
E) Stuck-in-the-middle

Question 20

Implementing a strategy may require redesigning the structure,changing the culture,and developing new control systems in the organization.

Accepted Answer

A) True 
 B)False

TD Bank Group's __________ is to "be the best run,customer focused,integrated financial institution with a unique and inclusive employee culture."

Describe the process of strategy implementation.

Standing plans are used in situations in which programmed decision making is appropriate while single-use plans are developed to handle nonprogrammed decision making in unusual or one-of-a-kind situations.

Retrenching and concentrating on a single industry is an example of a corporate-level strategy.

A business-level strategy is called differentiation when a firm sets itself apart from the competition by adopting superior quality.

Good goal formulation means making goals which are SMART + C.

With a differentiation strategy,managers may try to gain a competitive advantage by distinguishing their products or services from competitors on all of the following dimensions,except:

The following is an example of a vision statement: "a computer on every desk,in every home,and in every office."

Which researcher developed the Five Forces Model?

The organization's vision is generally set by the CEO.

Planning is important for four reasons.Discuss.

The degree to which a firm can recover from a crisis depends on how transparent and open the top managers are with stakeholders.

First-line managers are responsible for tactical plans with short-term time horizons for their departments or teams.

When operations managers set goals to reduce shipping time to customers,this is an example of which level of planning?

A cluster of decisions about what goals to pursue,what actions to take,and how to use resources to achieve goals is known as:

Which of the following is a formal,written guide to action?

When handling crises,management should do all of the following except:

When a company targets a specific language group to sell its products to,it is using a _______ strategy.

Implementing a strategy may require redesigning the structure,changing the culture,and developing new control systems in the organization.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 4: Managing Planning and Strategy

TD Bank Group's __________ is to "be the best run,customer focused,integrated financial institution with a unique and inclusive employee culture."

Describe the process of strategy implementation.

Standing plans are used in situations in which programmed decision making is appropriate while single-use plans are developed to handle nonprogrammed decision making in unusual or one-of-a-kind situations.

Retrenching and concentrating on a single industry is an example of a corporate-level strategy.

A business-level strategy is called differentiation when a firm sets itself apart from the competition by adopting superior quality.

Good goal formulation means making goals which are SMART + C.

With a differentiation strategy,managers may try to gain a competitive advantage by distinguishing their products or services from competitors on all of the following dimensions,except:

The following is an example of a vision statement: "a computer on every desk,in every home,and in every office."

Which researcher developed the Five Forces Model?

The organization's vision is generally set by the CEO.

Planning is important for four reasons.Discuss.

The degree to which a firm can recover from a crisis depends on how transparent and open the top managers are with stakeholders.

First-line managers are responsible for tactical plans with short-term time horizons for their departments or teams.

When operations managers set goals to reduce shipping time to customers,this is an example of which level of planning?

A cluster of decisions about what goals to pursue,what actions to take,and how to use resources to achieve goals is known as:

Which of the following is a formal,written guide to action?

When handling crises,management should do all of the following except:

When a company targets a specific language group to sell its products to,it is using a _______ strategy.

Implementing a strategy may require redesigning the structure,changing the culture,and developing new control systems in the organization.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters