Exam 5: Selecting Business-Level Strategies

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Explain the disadvantages of a cost leadership strategy.

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In some settings, the need for high sales volume is a critical disadvantage of a cost leadership strategy. Highly fragmented markets and markets that involve a lot of brand loyalty may not offer much of an opportunity to attract a large segment of customers. In both the soft drink and cigarette industries, for example, customers appear to be quite willing to pay a little extra to enjoy the brand of their choice. A related concern is that achieving a high sales volume usually requires significant upfront investments in production and/or distribution capacity. Not every firm is willing and able to make such investments. Cost leaders tend to keep their costs low by minimizing advertising, market research, and research and development, but this approach can prove to be very expensive in the long run. A relative lack of market research can lead cost leaders to be not as skilled as other firms at detecting important environmental changes. Meanwhile, downplaying research and development can slow cost leaders' ability to respond to changes once they are detected. Lagging rivals in terms of detecting and reacting to external shifts can prove to be a deadly combination that leaves cost leaders out of touch with the market and out of answers.

Which of the following holds true for companies following the focused differentiation strategy?

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A(n) _____ strategy requires competing based on price to target a narrow market.

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A

One of the ways that cost leaders generally keep their costs low is by not spending much on advertising.

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The unique features provided by firms following a focused differentiation strategy are often very specialized.

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Cost leaders are companies that sell inferior, poor quality goods and services for rock-bottom prices.

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Describe any route toward a best-cost strategy.

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A company regularly launches products with features that are different from what are offered in the market. It has now launched a new electronic device which can be fitted to vehicles. It can be programmed to automatically dial the police emergency number, provide them with the required location details, and guide them to the location in the case of an emergency. This is an example of a(n) _____ strategy.

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A focus strategy typically implies that a firm forgoes any attempt to develop expertise about the goods and services that it offers.

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_____ refers to the extent to which an increase in the cost of the product makes a buyer less likely to purchase an item.

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Firms that compete based on price and target a narrow market are following a focused cost leadership strategy. All of the below firms are focused cost leaders except:

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A company provides baby sitting services to single working mothers. This is the example of a(n):

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Which of the following statements holds true for companies following the differentiation strategy?

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A watch manufacturing company has priced its goods at a rate which is higher than what other companies offer. The watches made by this company do not have any stand out feature to differentiate itself from the other companies or justify its high price. This company would be considered as a _____ firm.

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Healthie is a health drink company that is known for launching drinks with flavors which are different from what are offered in the market. It regularly indulges in experimentation to come up with new and exotically flavored drinks. It also charges higher than the other health drink companies. Another company offers the same drinks a lower price. Customers who were once loyal to Healthie immediately switch over to the new company which is charging a lower price for the same drinks. This is an example of _____.

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One route toward a best-cost strategy is for a firm to adopt a business model whose fixed costs and overhead are very low relative to the costs that competitors are absorbing.

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Which of the following statements holds true for the cost leadership strategy?

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Pete opens a new pizzeria in town. He promises home delivery of pizzas within a period of thirty minutes. He also makes a unique offer that if the pizzas are not delivered within thirty minutes of placing the order, then the customer will not be charged for the pizza. None of the other pizzerias in his town offer such a deal. This is an example of a(n) _____ strategy.

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Markets that involve a lot of brand loyalty offer great opportunities to cost leaders to attract a large segment of customers.

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In many cases, the target market is defined by the sales channel used to reach customers.

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