Exam 2: The Organizational Context: Strategy, Structure, and Culture
What are the elements of organizational structure?
Organizational structure consists of three key elements. It designates formal reporting relationships, including the number of levels in the hierarchy and the span of control of managers and supervisors. Organizational structure identifies the grouping together of individuals into departments and departments into the total organization. Organizational structure includes the design of systems to ensure effective communication, coordination, and integration of effort across departments.
Which of the following is an external stakeholder group?
D
What are the three types of organizations presented by the author and how are they different?
The three organizational structures presented by the author are the functional organization, the project organization, and the matrix organization. The functional structure is probably the most common organization and consists of grouping people by business activity or duties in the organization. A project organization is set up with their exclusive focus aimed at running projects. Resources are assigned to the project for as long as the project needs them. A matrix organization is a combination of functional and project alternatives and seeks a balance between these two extremes. The matrix structure creates a dual hierarchy where there is a balance of authority between project emphasis and functional departmentalization.
A typical PMO could supply a company's project manager with assistance in:
Which of the following is NOT an element of organizational structure?
What are three ways that organizational culture impacts project management?
Creating action plans to address the needs of various stakeholder groups is part of the ________ step of Block's framework for stakeholder management.
Which of the following is descriptive of a vision statement?
The Larson and Gobeli study that compared projects that had been managed in a variety of structural types revealed that both new product development and construction projects tended to be least effectively executed when the organizational structure was a:
The PMO is used to protect and support the skill of project management under the:
Organizational culture can be influenced in a variety of ways, including by reward systems and by key organizational members.
Which statement about organization for project management is BEST?
The manager of the Super Burrito Project is in the midst of an important project team meeting but Fred Fromage, the representative from the Cheese department, is nowhere to be found. After a brief investigation it is determined that Fred's manager in the Cheese department has other plans for Fred's time and efforts over the next several days and he simply won't be available for Super Burrito Project work. The organizational structure being used here is unquestionably a:
The Luther Post Office closes the customer service window promptly at noon for their lunch break and opens again at one, perhaps a little after if the town's Sonic is busy. The Jones Post Office workers are aghast at this policy, preferring to stagger their lunch breaks so that the customer service window is always attended. It would appear that this difference in culture is primarily driven by:
John Drone toils endlessly at Hurts Corporation on his routine assignment and also on a number of project teams. His annual evaluation features input from his line manager and each of the project managers, all of whom have equal say in how his 12-hour work day is partitioned. John Drone is employed by a:
What is a pure project structure for an organization? What are the advantages of using this structure?
Herb Kelleher of Southwest Airlines frequently takes Southwest flights to check out operations and informally interview passengers to find out how satisfied they are with their service. Herb's attention to customer service and emphasis of it over profits permeates the organization. Southwest's corporate culture is influenced strongly by:
Describe the phenomenon called "escalation of commitment" and where it fits in the lore of organizational culture.
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