Exam 6: Project Team Building, Conflict, and Negotiation

The project team's office needed a revolving door to facilitate the influx and outflow of personnel. Team members needed name tags to keep track of who was who and what their duties were. The project was jeopardized by:

The behavioral view of conflict is that conflict has a negative effect on organizations.

Virtual teams are often slowed down by difficulty with:

What are psychosocial outcomes as contained in the cross-functional cooperation model?

How can project managers promote a sense of enthusiasm within the project team?

Regular meetings and ad hoc get-togethers prevent a virtual team member from:

Cross-functional cooperation directly affects both:

The study group that Philip had formed in his first MBA class had gotten him through his management science course; of that there could be no question. Now as he neared the end of his MBA he reflected on how team members had chosen courses together each semester, keeping the study group intact and keeping themselves one step ahead of their classmates. His MBA project team had:

The punctuated equilibrium model suggests that groups spend the majority of their time in stasis.

You have been tapped as project manager for your dream project and find yourself initially rebuffed by functional managers that are reluctant to release members of your "dream team" to help you work on the project. What are three alternatives you might choose from and which is most attractive?

The role of the team leader is to create structure and set the tone for future cooperation and positive team attitudes in the:

The first step in assembling a project team is to talk to potential team members.

Gersick's model for team development rejects the standard model in favor of something called:

Explain Gersick's model of punctuated equilibrium.

With a failure to secure personnel releases from functional managers, a project manager should:

Once a negotiation process begins, during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes. This technique is called:

Choose an example project from the current or very recent business literature. Sketch a graphical version of Gersick's model of punctuated equilibrium and label the curve and both axes.

During the two hours before their 7:30 p.m. appointments on Wednesday evenings, the operations team had a weekly gripe session during which everyone gleefully unloaded on the powers that controlled their miserable lives. This session was valuable since it:

The first step in assembling a project team is to:

What are the steps in assembling a project team? Which is most critical? Why?