Question 1

Machine productivity is a measure where the denominator is the number of machines.

Accepted Answer

A) True 
 B)False

Question 2

Productivity is measured as input over output.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following skill areas is NOT fundamental to operations managers?

Accepted Answer

A)  quantitative analysis 
B)  advertising tactics 
C)  knowledge of information systems 
D)  understanding of international business 
A)  quantitative analysis 
B)  advertising tactics 
C)  knowledge of information systems 
D)  understanding of international business

Question 4

Explain what an operations strategy is and the importance of competitive priorities. Give an example from an organization (public or private, manufacturing or service).

Accepted Answer

An operations strategy is the means by w

Question 5

A support process provides ______ and ______ to the core processes.

Accepted Answer

vital reso

Question 6

Explain how productivity is measured.

Accepted Answer

Productivity is the value of outputs (go

Question 7

Operations management is part of a production system that can be described in the following manner: 
Organization: inputs- processes- outputs. Which one of the following correctly describes a production system?

Accepted Answer

A)  Bank: tellers- computer equipment- deposits 
B)  Furniture manufacturer: wood- sanding- chair 
C)  Telephone company: satellites- cables- communication 
D)  Airline: pilots- planes- transportation 
A)  Bank: tellers- computer equipment- deposits 
B)  Furniture manufacturer: wood- sanding- chair 
C)  Telephone company: satellites- cables- communication 
D)  Airline: pilots- planes- transportation

Question 8

In supplier relationship, which of the following is NOT included in competitive priorities?

Accepted Answer

A)  variety 
B)  Development speed 
C)  On- time delivery 
D)  Low- cost operation 
A)  variety 
B)  Development speed 
C)  On- time delivery 
D)  Low- cost operation

Machine productivity is a measure where the denominator is the number of machines.

Productivity is measured as input over output.

Which of the following skill areas is NOT fundamental to operations managers?

Explain what an operations strategy is and the importance of competitive priorities. Give an example from an organization (public or private, manufacturing or service).

A support process provides and to the core processes.

Explain how productivity is measured.

Operations management is part of a production system that can be described in the following manner: Organization: inputs- processes- outputs. Which one of the following correctly describes a production system?

In supplier relationship, which of the following is NOT included in competitive priorities?

Supply Chain Management

Supply Chain Sustainability and Humanitarian Logistics

Process Configuration

Capacity

Waiting Lines

Inventory Management

Quality and Process Improvement

Lean Systems

Location and Layout

Managing Demand and Forecasting

Operations Planning and Scheduling

Resource Planning

Filters

Exam 1: Creating Customer Value

Machine productivity is a measure where the denominator is the number of machines.

Productivity is measured as input over output.

Which of the following skill areas is NOT fundamental to operations managers?

Explain what an operations strategy is and the importance of competitive priorities. Give an example from an organization (public or private, manufacturing or service).

A support process provides ______ and ______ to the core processes.

Explain how productivity is measured.

Operations management is part of a production system that can be described in the following manner: Organization: inputs- processes- outputs. Which one of the following correctly describes a production system?

In supplier relationship, which of the following is NOT included in competitive priorities?

Supply Chain Management

Supply Chain Sustainability and Humanitarian Logistics

Process Configuration

Capacity

Waiting Lines

Inventory Management

Quality and Process Improvement

Lean Systems

Location and Layout

Managing Demand and Forecasting

Operations Planning and Scheduling

Resource Planning

Filters

A support process provides and to the core processes.