Question 1

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

Accepted Answer

A) True 
 B)False

Question 2

Research shows that the link between _______and _______is small and is influenced by other factors.

Accepted Answer

A)  satisfaction; performance 
B)  stress; work 
C)  stress; home 
D)  stress; performance 
E)  satisfaction; personality 
A)  satisfaction; performance 
B)  stress; work 
C)  stress; home 
D)  stress; performance 
E)  satisfaction; personality

Question 3

A halo blinds the perceiver to other attributes that should be used in generating a more complete assessment.

Accepted Answer

A) True 
 B)False

Question 4

The general assurance in one's own ideas, judgment, and capabilities is referred to as:

Accepted Answer

A)  locus of control. 
B)  self-confidence. 
C)  self-efficacy. 
D)  perceptual selectivity. 
E)  cognitive dissonance. 
A)  locus of control. 
B)  self-confidence. 
C)  self-efficacy. 
D)  perceptual selectivity. 
E)  cognitive dissonance.

Question 5

All of the following are tactics for promoting stronger organizational commitment EXCEPT:

Accepted Answer

A)  maintaining a secretive culture 
B)  being honest and trustworthy in business dealings.. 
C)  giving employees a say in decisions. 
D)  treating employees fairly. 
E)  offering employees rewards that they value. 
A)  maintaining a secretive culture 
B)  being honest and trustworthy in business dealings.. 
C)  giving employees a say in decisions. 
D)  treating employees fairly. 
E)  offering employees rewards that they value.

Question 6

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

Accepted Answer

A)  Perceptual distortion 
B)  Closure activity 
C)  Self-serving bias 
D)  Stereotyping 
E)  Perceptual grouping 
A)  Perceptual distortion 
B)  Closure activity 
C)  Self-serving bias 
D)  Stereotyping 
E)  Perceptual grouping

Question 7

People have a high external locus of control when they feel in control of their own fate.

Accepted Answer

A) True 
 B)False

Question 8

The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called:

Accepted Answer

A)  selective retention. 
B)  dissonance. 
C)  attitude. 
D)  perception. 
E)  personality. 
A)  selective retention. 
B)  dissonance. 
C)  attitude. 
D)  perception. 
E)  personality.

Question 9

Which of the following is a way for managers to promote organizational committment?

Accepted Answer

A)  Making work difficult 
B)  Punishing poor performance 
C)  Creating more rules 
D)  Giving more rewards 
E)  Being honest 
A)  Making work difficult 
B)  Punishing poor performance 
C)  Creating more rules 
D)  Giving more rewards 
E)  Being honest

Question 10

Which of these styles, according to Jung, avoids specifics, decentralizes decision-making and develops few rules and regulations?

Accepted Answer

A)  Intuitive-feeling 
B)  Sensation-thinking 
C)  Intuitive-thinking 
D)  Sensation-feeling 
E)  None of these. 
A)  Intuitive-feeling 
B)  Sensation-thinking 
C)  Intuitive-thinking 
D)  Sensation-feeling 
E)  None of these.

Question 11

Organizations that want to challenge their employees and stay competitive can easily be stress-free.

Accepted Answer

A) True 
 B)False

Question 12

_________is the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain.

Accepted Answer

The answer of _________is the tendency to direct much of...

Question 13

The link between satisfaction and performance, according to research, is generally small and is affected by other factors.

Accepted Answer

A) True 
 B)False

Question 14

A physiological and emotional response to stimuli that place physical or psychological demands on an individual is called_________ .

Accepted Answer

The answer of A physiological and emotional response to stimuli...

Question 15

An individual's_________ is the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

Accepted Answer

The answer of An individual's_________ is the set of characteristics...

Question 16

Frank regretfully missed an important deadline at work. His boss, George, thinks to himself, "Frank missed that deadline because he is lazy; I really need to crack down on him more." This is an example of what kind of attribution?

Accepted Answer

A)  External attribution 
B)  Internal attribution 
C)  Horizontal attribution 
D)  Vertical attribution 
E)  Skewed attribution 
A)  External attribution 
B)  Internal attribution 
C)  Horizontal attribution 
D)  Vertical attribution 
E)  Skewed attribution

Question 17

The tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures is a result of:

Accepted Answer

A)  self-serving bias. 
B)  openness to experience. 
C)  over stability. 
D)  emotional plateau. 
E)  Machiavellianism. 
A)  self-serving bias. 
B)  openness to experience. 
C)  over stability. 
D)  emotional plateau. 
E)  Machiavellianism.

Question 18

People with an external locus of control are:

Accepted Answer

A)  more achievement oriented. 
B)  better able to handle complex information and problem solving. 
C)  more independent. 
D)  easier to motivate. 
E)  easier to manage. 
A)  more achievement oriented. 
B)  better able to handle complex information and problem solving. 
C)  more independent. 
D)  easier to motivate. 
E)  easier to manage.

Question 19

_________are judgments about what caused a person's behavior-something about the person or something about the situation.

Accepted Answer

The answer of _________are judgments about what caused a person's...

Question 20

The degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented is conscientiousness.

Accepted Answer

A) True 
 B)False

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

Research shows that the link between _and _is small and is influenced by other factors.

A halo blinds the perceiver to other attributes that should be used in generating a more complete assessment.

The general assurance in one's own ideas, judgment, and capabilities is referred to as:

All of the following are tactics for promoting stronger organizational commitment EXCEPT:

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

People have a high external locus of control when they feel in control of their own fate.

The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called:

Which of the following is a way for managers to promote organizational committment?

Which of these styles, according to Jung, avoids specifics, decentralizes decision-making and develops few rules and regulations?

Organizations that want to challenge their employees and stay competitive can easily be stress-free.

_________is the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain.

The link between satisfaction and performance, according to research, is generally small and is affected by other factors.

A physiological and emotional response to stimuli that place physical or psychological demands on an individual is called_________ .

An individual's_________ is the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

Frank regretfully missed an important deadline at work. His boss, George, thinks to himself, "Frank missed that deadline because he is lazy; I really need to crack down on him more." This is an example of what kind of attribution?

The tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures is a result of:

People with an external locus of control are:

_________are judgments about what caused a person's behavior-something about the person or something about the situation.

The degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented is conscientiousness.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 10: Understanding Individual Behavior

Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization's success.

Research shows that the link between _______and _______is small and is influenced by other factors.

A halo blinds the perceiver to other attributes that should be used in generating a more complete assessment.

The general assurance in one's own ideas, judgment, and capabilities is referred to as:

All of the following are tactics for promoting stronger organizational commitment EXCEPT:

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

People have a high external locus of control when they feel in control of their own fate.

The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called:

Which of the following is a way for managers to promote organizational committment?

Which of these styles, according to Jung, avoids specifics, decentralizes decision-making and develops few rules and regulations?

Organizations that want to challenge their employees and stay competitive can easily be stress-free.

_________is the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain.

The link between satisfaction and performance, according to research, is generally small and is affected by other factors.

A physiological and emotional response to stimuli that place physical or psychological demands on an individual is called_________ .

An individual's_________ is the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

Frank regretfully missed an important deadline at work. His boss, George, thinks to himself, "Frank missed that deadline because he is lazy; I really need to crack down on him more." This is an example of what kind of attribution?

The tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures is a result of:

People with an external locus of control are:

_________are judgments about what caused a person's behavior-something about the person or something about the situation.

The degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented is conscientiousness.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Research shows that the link between _and _is small and is influenced by other factors.