Exam 9: Managing Human Resources and Diversity

Unfortunately, companies that foster a diverse workforce increases turnover, absenteeism, and the risk of lawsuits.

________comprises the steps of observing and assessing employee performance, recording and assessment, and providing feedback to the employee.

A culture that accepts only one way of doing things and one set of values and beliefs is referred to as an________ .

________show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization.

The process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee is referred to as:

The Civil Rights Act of 1964 created the Equal Employment Opportunity Commission.

The outlines the knowledge, skills, education, physical abilities, and other characteristics needed to adequately perform the job.

Name and briefly describe four approaches to training and development.

Which of the following refers to all monetary payments and all goods or commodities used in lieu of money to reward employees?

________ is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied.

________is defined as all the ways in which people differ.

________means that an organization accommodates several subcultures, including employees who would otherwise feel isolated and ignored.

What is the difference between ethnocentrism and ethnorelativism?

________is the forecasting of human resource needs.

A recruiting approach that gives applicants all pertinent and realistic information about the job and the organization is called an ________.

The process of determining the value of jobs within an organization through an examination of job content refers to job evaluation.

________provide more challenging assignments, prescribe new responsibilities, and help employees grow by expanding and developing their abilities.

The term________ refers to activities undertaken to attract, develop, and maintain an effective workforce within an organization.

The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to human resource management.

________is a psychological experience of a person who, usually engaged in a task, is aware of a stereotype about his or her identity group suggesting he or she will not perform well on that task.