Exam 11: Decision Support Systems

What term does Robert Anthony use to describe the lower level of management?

The desired state identifies the standards for what the system should achieve.

Identify and define the three approaches Henry Mintzberg suggests for selecting the best solution.

The type of decisions that are repetitive and routine, to the extent that a definite procedure has been worked out for handling them so that they don't have to be treated as new each time they occur are referred to as:

___________decisions are "repetitive and routine, to the extent that a definite procedure has been worked out for handling them so that they don't have to be treated de novo (as new)each time they occur."³

The act of using a model is called:

_____________constraints take the form of limited resources that exist within the firm.

According to Herbert Simon, which problem- solving phase incorporates inventing, developing, and analyzing possible courses of action?

A model is an abstraction of something.

A ___________ problem is one that contains some elements or relationships that are understood by the problem solver and some that are not.

The difference between the current state and the desired state represents the___________ .

The rows and columns of a spreadsheet make it an ideal tool to use as a static model.

The term used to define a response to things going good as well as things going bad is:

The term scenario is used to describe the conditions that influence a simulation.

A model only represents its entity and never matches it exactly.

According to Herbert A. Simon, problem solvers engage in___________ activity which consists of inventing, developing, and analyzing possible courses of action.

Two unique GDSS features are parallel communication and anonymity.

Briefly trace the history of artificial intelligence.

When groupware is added to a DSS, it is referred to as a group decision support system.

According to Herbert A. Simon, problem solvers engage in ___________activity which consists of searching the environment for conditions calling for a solution.