Exam 11: Decision Support Systems

When a manager uses a DSS, the manager is sitting at the workstation and there is a consultant sitting next to the manager, giving suggestions on how to solve the problem.

A symptom is the cause of the trouble or the cause of the opportunity.

What are the three dimensions that can be used to classify mathematical models?

All business communications are physical models.

___________is the activity of providing such machines as computers with the ability to display behavior that would be regarded as intelligent if it were observed in humans.

The type of problem that decision support systems were designed to help solve were:

An___________ problem is one that contains no elements or relationships between elements that are understood by the problem solver.

The type of GDSS that can include teleconferencing, computer conferencing, audio conferencing, and video conferencing is the:

Which statement is false regarding mathematical models?

A spreadsheet does not work very well to use as a dynamic model.

A___________ is a condition produced by the problem.

___________decisions are "novel, unstructured, and unusually consequential. There is no cut- and- dried method for handling the problem because it hasn't arisen before, or because its precise nature and structure are elusive or complex, or because it so important that it deserves a custom- tailored treatment."⁴

A ____________ is a selected course of action.

When members of a GDSS meet at the same time, it is called an asynchronous exchange.

Which of the following is not a type of database used in the DSS model presented in the text?

The user interface of an expert system enables the manager to enter instructions and information into the expert system and to receive information from it.

What type of model is used daily?

Artificial intelligence can mimic human reasoning with 100% accuracy.

If a personnel problem exists in a department where the employees cannot work as a team because of behavior differences, it is referred to as what type of problem?