Chat with AIExam 11: Information Systems Management
What is the role of the CIO? How does this role change as a firm outsources IS functions?
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VerifiedOf course like the other senior executives, the CIO will report to the CEO, or COO, or occasionally to the CFO. It is a fairly recent phenomenon to even have a CIO, and this reveals the growing importance of IT in organizations, although sometimes the IS function is buried in another department. The CIO meets with the managers of each department and helps guide their work. The CIO also runs the steering committee, which reviews new IS projects and helps guide the department. As firms start to outsource various IS functions such the help desk or some development projects, this means that the CIO may lose some influence and control in the organization. It also means that the CIO will be more involved in overseeing and negotiating these relationships and less involved in direct management. The CIO also has to establish priorities for new projects and has to communicate them to his staff.
An ERP application has the same problem- tracking and resolution system as the organizations CRM and EAI applications.
(24) VerifiedFalse
Outsourcing may appear to be cheaper at the outset, but could end costing more and the company may _________control of important technology decisions.
(29) Executives often fail to understand how difficult it is to quickly change the IS __________.
(31) Product Quality Assurance (PQA) engineers often write programs that will automate the testing of software.
(34) When a company outsources the_________ system, they only need to provide the employees and the information; the outsourcing company does the rest.
(35) _________is another, more common title given to the VP of information systems.
(28) Data administration describes a function that refers to_________ of an organization's data assets.
(35) To accommodate the variations in users' needs, most IS departments will have a set of three or four different_________ computer configurations.
(28) Once IS functions have been outsourced it is very difficult to bring them back_________ .
(39) Your organization cannot be held responsible for mismanagement by a company that you outsourced work to.
(41) The most important planning issue for the IS department is to make sure that the systems are aligned with the organizational strategy.
(24) If the organization has negotiated any outsourcing agreements, the IS department may have another group for outsourcing_________ to oversee these vendors.
(30) One of the main risks of outsourcing the IS function is that the organization will lose_________of many of the critical technology decisions.
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