Question 1

An advantage of conventional lecturing over the use of audiovisual-based training is that .

Accepted Answer

A) audiovisuals can show events that are not easily demonstrated in live lectures 
B) audiovisuals are more expensive 
C) audiovisuals allow for instant replay and stop-action 
D) audiovisuals are more boring 
E) audiovisuals can be easily sent to all locations 
A) audiovisuals can show events that are not easily demonstrated in live lectures 
B) audiovisuals are more expensive 
C) audiovisuals allow for instant replay and stop-action 
D) audiovisuals are more boring 
E) audiovisuals can be easily sent to all locations

Question 2

The four categories of training outcomes are reactions, learning, behavior, and results.

Accepted Answer

A) True 
 B)False

Question 3

Performance analysis is a detailed study of a job to determine what specific skills the job requires.

Accepted Answer

A) True 
 B)False

Question 4

The "Do a Tryout" step for success when using on-the-job training entails all of the following except .

Accepted Answer

A) correcting mistakes as the learner goes through the job 
B) finding out what the learner already knows about this job 
C) having the learner go through the job several times while explaining each step 
D) running the job at the normal pace 
E) having the learner do the job while gradually building up skill and speed 
A) correcting mistakes as the learner goes through the job 
B) finding out what the learner already knows about this job 
C) having the learner go through the job several times while explaining each step 
D) running the job at the normal pace 
E) having the learner do the job while gradually building up skill and speed

Question 5

Functional illiteracy is defined as .

Accepted Answer

A) the inability to handle basic reading, writing, and arithmetic 
B) proficiency in math and reading skills at the 8th grade level and above 
C) the inability to understand standard industry terminology 
D) reading below 9th grade level 
E) all of the above 
A) the inability to handle basic reading, writing, and arithmetic 
B) proficiency in math and reading skills at the 8th grade level and above 
C) the inability to understand standard industry terminology 
D) reading below 9th grade level 
E) all of the above

Question 6

Which of the following is not a consideration when designing a training program that motivates the trainees?

Accepted Answer

A) allow trainees to set their own pace 
B) pay the trainees for the time spent in training 
C) provide prompt feedback 
D) provide the opportunity to apply the material 
E) utilize a half or three-fourths day schedule 
A) allow trainees to set their own pace 
B) pay the trainees for the time spent in training 
C) provide prompt feedback 
D) provide the opportunity to apply the material 
E) utilize a half or three-fourths day schedule

Question 7

Literacy training is sometimes a part of a diversity training program.

Accepted Answer

A) True 
 B)False

Question 8

When low expectations on the trainer's part translate into poor trainee performance, this is called the .

Accepted Answer

A) expectations fallacy 
B) trainer bias 
C) expectancy risk 
D) what you ask for is what you get effect 
E) golem effect 
A) expectations fallacy 
B) trainer bias 
C) expectancy risk 
D) what you ask for is what you get effect 
E) golem effect

Question 9

All of the following are advanced types of computer-based training except .

Accepted Answer

A) interactive multimedia training 
B) virtual reality training 
C) intelligent tutoring systems 
D) interactive gaming systems 
E) all of the above are advanced types of computer-based training systems 
A) interactive multimedia training 
B) virtual reality training 
C) intelligent tutoring systems 
D) interactive gaming systems 
E) all of the above are advanced types of computer-based training systems

Question 10

Survey research is a convenient way to unfreeze a company's management and employees by providing comparative, graphic illustration of the fact that the organization does have problems to solve.

Accepted Answer

A) True 
 B)False

Question 11

United Airlines utilizes a checklist of things that pilots should do prior to take -off and landing. This checklist is an example of a(n).

Accepted Answer

A) skill sheet 
B) instruction sheet 
C) task analysis form 
D) work function analysis 
E) job aid 
A) skill sheet 
B) instruction sheet 
C) task analysis form 
D) work function analysis 
E) job aid

Question 12

Which of the following is recommended for training sessions to maximize learning?

Accepted Answer

A) one hour 
B) a full day 
C) a half-day 
D) two hours 
E) three hours 
A) one hour 
B) a full day 
C) a half-day 
D) two hours 
E) three hours

Question 13

is a detailed study of the job to determine what specific skills the job requires.

Accepted Answer

A) Performance analysis 
B) Training strategy 
C) Needs analysis 
D) Development planning 
E) Task analysis 
A) Performance analysis 
B) Training strategy 
C) Needs analysis 
D) Development planning 
E) Task analysis

Question 14

Trainers often try to solve employee performance deficiencies with training, but some deficiencies can't be overcome with training. What other causes might exist for performance deficiency from an employee?

Accepted Answer

Training is appropriate if the problem i

Question 15

The process consists of 1)assessing the company's strategic needs, 2)appraising the current performance of managers, and 3)developing the managers.

Accepted Answer

A) action planning 
B) succession planning 
C) management development 
D) management skills inventory 
E) performance support 
A) action planning 
B) succession planning 
C) management development 
D) management skills inventory 
E) performance support

Question 16

What four things should a successful orientation program accomplish?

Accepted Answer

New employees should feel welcome and at

Question 17

Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs.

Accepted Answer

A) True 
 B)False

Question 18

The process of verifying that there is a performance deficiency and determining if such deficiency should be corrected through training or through some other means is called .

Accepted Answer

A) development planning 
B) needs analysis 
C) task analysis 
D) performance analysis 
E) training strategy 
A) development planning 
B) needs analysis 
C) task analysis 
D) performance analysis 
E) training strategy

Question 19

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called .

Accepted Answer

A) job instruction training 
B) coaching 
C) apprenticeship training 
D) programmed learning 
E) understudy training 
A) job instruction training 
B) coaching 
C) apprenticeship training 
D) programmed learning 
E) understudy training

Question 20

A survey of employee attitudes towards the training program is the most frequently used assessment method.

Accepted Answer

A) True 
 B)False

An advantage of conventional lecturing over the use of audiovisual-based training is that .

The four categories of training outcomes are reactions, learning, behavior, and results.

Performance analysis is a detailed study of a job to determine what specific skills the job requires.

The "Do a Tryout" step for success when using on-the-job training entails all of the following except .

Functional illiteracy is defined as .

Which of the following is not a consideration when designing a training program that motivates the trainees?

Literacy training is sometimes a part of a diversity training program.

When low expectations on the trainer's part translate into poor trainee performance, this is called the .

All of the following are advanced types of computer-based training except .

Survey research is a convenient way to unfreeze a company's management and employees by providing comparative, graphic illustration of the fact that the organization does have problems to solve.

United Airlines utilizes a checklist of things that pilots should do prior to take -off and landing. This checklist is an example of a(n).

Which of the following is recommended for training sessions to maximize learning?

is a detailed study of the job to determine what specific skills the job requires.

Trainers often try to solve employee performance deficiencies with training, but some deficiencies can't be overcome with training. What other causes might exist for performance deficiency from an employee?

The process consists of 1)assessing the company's strategic needs, 2)appraising the current performance of managers, and 3)developing the managers.

What four things should a successful orientation program accomplish?

Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs.

The process of verifying that there is a performance deficiency and determining if such deficiency should be corrected through training or through some other means is called .

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called .

A survey of employee attitudes towards the training program is the most frequently used assessment method.

Introduction to Human Resource Management

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Chaper 7 Interviewing Candidates

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

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Exam 8: Training and Developing Employees

An advantage of conventional lecturing over the use of audiovisual-based training is that .

The four categories of training outcomes are reactions, learning, behavior, and results.

Performance analysis is a detailed study of a job to determine what specific skills the job requires.

The "Do a Tryout" step for success when using on-the-job training entails all of the following except .

Functional illiteracy is defined as .

Which of the following is not a consideration when designing a training program that motivates the trainees?

Literacy training is sometimes a part of a diversity training program.

When low expectations on the trainer's part translate into poor trainee performance, this is called the .

All of the following are advanced types of computer-based training except .

Survey research is a convenient way to unfreeze a company's management and employees by providing comparative, graphic illustration of the fact that the organization does have problems to solve.

United Airlines utilizes a checklist of things that pilots should do prior to take -off and landing. This checklist is an example of a(n).

Which of the following is recommended for training sessions to maximize learning?

is a detailed study of the job to determine what specific skills the job requires.

Trainers often try to solve employee performance deficiencies with training, but some deficiencies can't be overcome with training. What other causes might exist for performance deficiency from an employee?

The process consists of 1)assessing the company's strategic needs, 2)appraising the current performance of managers, and 3)developing the managers.

What four things should a successful orientation program accomplish?

Orientation refers to the methods used to give new or present employees the skills they need to perform their jobs.

The process of verifying that there is a performance deficiency and determining if such deficiency should be corrected through training or through some other means is called .

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called .

A survey of employee attitudes towards the training program is the most frequently used assessment method.

Introduction to Human Resource Management

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Chaper 7 Interviewing Candidates

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

Filters