Question 1

Managers without a well-developed structured situational interview guide should still follow several steps to ensure a good interview process. The first step is to .

Accepted Answer

A) ask questions about significant areas in a candidate's life 
B) devise a plan for the interview 
C) prepare for the interview 
D) probe specific factors during the interview 
E) match the candidate to the job 
A) ask questions about significant areas in a candidate's life 
B) devise a plan for the interview 
C) prepare for the interview 
D) probe specific factors during the interview 
E) match the candidate to the job

Question 2

Interviewers should be trained to .

Accepted Answer

A) base questions on job-related information 
B) avoid potentially discriminatory questions 
C) understand EEO laws as they relate to the interview process 
D) avoid stereotyping minority candidates 
E) all of the above 
A) base questions on job-related information 
B) avoid potentially discriminatory questions 
C) understand EEO laws as they relate to the interview process 
D) avoid stereotyping minority candidates 
E) all of the above

Question 3

The EEOC uses , who apply for employment which they do not intend to accept, for the sole purpose of uncovering unlawful discriminatory hiring practices.

Accepted Answer

A) moles 
B) mystery applicants 
C) testers 
D) spies 
E) applicants 
A) moles 
B) mystery applicants 
C) testers 
D) spies 
E) applicants

Question 4

When an interview follows a performance appraisal and focus on discussing an employee's performance rating, it is called a(n)interview.

Accepted Answer

A) selection 
B) appraisal 
C) exit 
D) preview 
E) structured 
A) selection 
B) appraisal 
C) exit 
D) preview 
E) structured

Question 5

Which of the following is a disadvantage of using structured interviews?

Accepted Answer

A) lower potential for bias 
B) consistency across candidates 
C) lack of ability to pursue follow-up questions as they develop 
D) enhanced ability to withstand legal challenge 
E) reduced subjectivity 
A) lower potential for bias 
B) consistency across candidates 
C) lack of ability to pursue follow-up questions as they develop 
D) enhanced ability to withstand legal challenge 
E) reduced subjectivity

Question 6

A structured behavioral interview contains a series of hypothetical job-oriented questions with predetermined answers that interviewers ask of all applicants for the job.

Accepted Answer

A) True 
 B)False

Question 7

Which type of interview could also be described as somewhat like a general conversation?

Accepted Answer

A) situational 
B) directive 
C) standardized 
D) nondirective 
E) all of the above 
A) situational 
B) directive 
C) standardized 
D) nondirective 
E) all of the above

Question 8

Explain why structured situational interviews tend to yield more reliable responses than structured behavioral interviews.

Accepted Answer

Structured situational interviews ask ca

Question 9

Interview questions designed to assess such things as complexity of tasks the person has performed seek to probe the candidate's factor.

Accepted Answer

A) personality 
B) experience 
C) motivation 
D) intellectual 
E) knowledge 
A) personality 
B) experience 
C) motivation 
D) intellectual 
E) knowledge

Question 10

What is the first step in developing a guide for structured situational interviews?

Accepted Answer

A) rate the job's main duties 
B) create interview questions 
C) write a job description 
D) create benchmark answers 
E) appoint the interview panel and conduct interviews 
A) rate the job's main duties 
B) create interview questions 
C) write a job description 
D) create benchmark answers 
E) appoint the interview panel and conduct interviews

Question 11

The team holding the interviews for new auditors is behind in its recruiting quota. The team is most likely to rate the applicants in this situation.

Accepted Answer

A) positively 
B) neutrally 
C) unacceptable 
D) negatively 
E) There is not enough information to determine. 
A) positively 
B) neutrally 
C) unacceptable 
D) negatively 
E) There is not enough information to determine.

Question 12

Consider the question: "What factors should be considered when developing a customer database? " What type of question is this?

Accepted Answer

A) structured question 
B) situational question 
C) past behavior question 
D) background question 
E) job knowledge question 
A) structured question 
B) situational question 
C) past behavior question 
D) background question 
E) job knowledge question

Question 13

Kevin is interviewing for a position as a public relations specialist in a communications firm. He first meets with the HR manager. Afterwards, he meets with the person who would be his direct supervisor. Finally, he meets with the company president. Kevin is experiencing a interview.

Accepted Answer

A) structured 
B) nondirective 
C) panel 
D) board 
E) serial 
A) structured 
B) nondirective 
C) panel 
D) board 
E) serial

Question 14

In a mass interview, a team of interviewers interviews the candidate in a fashion.

Accepted Answer

A) serial 
B) sequential 
C) simultaneous 
D) symmetrical 
E) systematic 
A) serial 
B) sequential 
C) simultaneous 
D) symmetrical 
E) systematic

Question 15

What type of interview might include the statement, "It must be difficult to leave a company after such accusations of unethical behavior. Tell me about that"?

Accepted Answer

A) stress 
B) directive 
C) situational 
D) behavioral 
E) puzzle 
A) stress 
B) directive 
C) situational 
D) behavioral 
E) puzzle

Question 16

Which of the following is an advantage of computer-aided interviews?

Accepted Answer

A) ability to measure response time to questions 
B) reduction of time spent by managers on unacceptable candidates 
C) less potential for influence of bias 
D) reduction of influence of nonverbal behaviors 
E) all of the above 
A) ability to measure response time to questions 
B) reduction of time spent by managers on unacceptable candidates 
C) less potential for influence of bias 
D) reduction of influence of nonverbal behaviors 
E) all of the above

Question 17

A mass interview differs from traditional panel interviews in that the team of interviewers interviews .

Accepted Answer

A) several candidates sequentially 
B) each candidate by using sub-groups of the team 
C) candidates in front of other employees 
D) several candidates serially 
E) several candidates simultaneously 
A) several candidates sequentially 
B) each candidate by using sub-groups of the team 
C) candidates in front of other employees 
D) several candidates serially 
E) several candidates simultaneously

Question 18

How many interviewers are usually on an interview panel for structured situational interviews?

Accepted Answer

A) 3 or less 
B) 3-6 
C) 6-9 
D) 10 or more 
E) it varies 
A) 3 or less 
B) 3-6 
C) 6-9 
D) 10 or more 
E) it varies

Question 19

Structured interviews are also referred to as interviews.

Accepted Answer

A) content-free 
B) standardized 
C) nondirective 
D) unformatted 
E) directive 
A) content-free 
B) standardized 
C) nondirective 
D) unformatted 
E) directive

Question 20

The is considered by many to be the most important screening tool.

Accepted Answer

A) reference letter 
B) telephone reference 
C) work sampling technique 
D) management assessment center 
E) selection interview 
A) reference letter 
B) telephone reference 
C) work sampling technique 
D) management assessment center 
E) selection interview

Managers without a well-developed structured situational interview guide should still follow several steps to ensure a good interview process. The first step is to .

Interviewers should be trained to .

The EEOC uses , who apply for employment which they do not intend to accept, for the sole purpose of uncovering unlawful discriminatory hiring practices.

When an interview follows a performance appraisal and focus on discussing an employee's performance rating, it is called a(n)interview.

Which of the following is a disadvantage of using structured interviews?

A structured behavioral interview contains a series of hypothetical job-oriented questions with predetermined answers that interviewers ask of all applicants for the job.

Which type of interview could also be described as somewhat like a general conversation?

Explain why structured situational interviews tend to yield more reliable responses than structured behavioral interviews.

Interview questions designed to assess such things as complexity of tasks the person has performed seek to probe the candidate's factor.

What is the first step in developing a guide for structured situational interviews?

The team holding the interviews for new auditors is behind in its recruiting quota. The team is most likely to rate the applicants in this situation.

Consider the question: "What factors should be considered when developing a customer database? " What type of question is this?

Kevin is interviewing for a position as a public relations specialist in a communications firm. He first meets with the HR manager. Afterwards, he meets with the person who would be his direct supervisor. Finally, he meets with the company president. Kevin is experiencing a interview.

In a mass interview, a team of interviewers interviews the candidate in a fashion.

What type of interview might include the statement, "It must be difficult to leave a company after such accusations of unethical behavior. Tell me about that"?

Which of the following is an advantage of computer-aided interviews?

A mass interview differs from traditional panel interviews in that the team of interviewers interviews .

How many interviewers are usually on an interview panel for structured situational interviews?

Structured interviews are also referred to as interviews.

The is considered by many to be the most important screening tool.

Introduction to Human Resource Management

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

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Chaper 7 Interviewing Candidates

Managers without a well-developed structured situational interview guide should still follow several steps to ensure a good interview process. The first step is to .

Interviewers should be trained to .

The EEOC uses , who apply for employment which they do not intend to accept, for the sole purpose of uncovering unlawful discriminatory hiring practices.

When an interview follows a performance appraisal and focus on discussing an employee's performance rating, it is called a(n)interview.

Which of the following is a disadvantage of using structured interviews?

A structured behavioral interview contains a series of hypothetical job-oriented questions with predetermined answers that interviewers ask of all applicants for the job.

Which type of interview could also be described as somewhat like a general conversation?

Explain why structured situational interviews tend to yield more reliable responses than structured behavioral interviews.

Interview questions designed to assess such things as complexity of tasks the person has performed seek to probe the candidate's factor.

What is the first step in developing a guide for structured situational interviews?

The team holding the interviews for new auditors is behind in its recruiting quota. The team is most likely to rate the applicants in this situation.

Consider the question: "What factors should be considered when developing a customer database? " What type of question is this?

Kevin is interviewing for a position as a public relations specialist in a communications firm. He first meets with the HR manager. Afterwards, he meets with the person who would be his direct supervisor. Finally, he meets with the company president. Kevin is experiencing a interview.

In a mass interview, a team of interviewers interviews the candidate in a fashion.

What type of interview might include the statement, "It must be difficult to leave a company after such accusations of unethical behavior. Tell me about that"?

Which of the following is an advantage of computer-aided interviews?

A mass interview differs from traditional panel interviews in that the team of interviewers interviews .

How many interviewers are usually on an interview panel for structured situational interviews?

Structured interviews are also referred to as interviews.

The is considered by many to be the most important screening tool.

Introduction to Human Resource Management

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

Filters