Question 1

Employers may not explain why candidates are rejected, despite the positive reasons for doing so, because of the possible threat of legal dispute.

Accepted Answer

A) True 
 B)False

Question 2

How do nonverbal behaviors and impression management affect interviewer ratings of candidates?

Accepted Answer

An applicant's nonverbal behavior and us

Question 3

Dr. Ross is interviewing for a position as Assistant Professor of Human Resource Management. His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score. This is an example of a interview.

Accepted Answer

A) one-on-one 
B) mass 
C) panel 
D) sequential 
E) serial 
A) one-on-one 
B) mass 
C) panel 
D) sequential 
E) serial

Question 4

In a stress interview, the interviewer seeks to make the applicant uncomfortable with rude questions.

Accepted Answer

A) True 
 B)False

Question 5

Behavioral interviews ask interviewees to describe how they would react to a hypothetical situation at some point in the future.

Accepted Answer

A) True 
 B)False

Question 6

Which question below is an example of a situational question?

Accepted Answer

A) "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?" 
B) "What experience have you had with direct point-of-purchase sales?" 
C) "What factors should one consider when developing a television advertising campaign?" 
D) "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?" 
E) "What work experiences, training, or other qualifications do you have for working in a teamwork environment?" 
A) "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?" 
B) "What experience have you had with direct point-of-purchase sales?" 
C) "What factors should one consider when developing a television advertising campaign?" 
D) "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?" 
E) "What work experiences, training, or other qualifications do you have for working in a teamwork environment?"

Question 7

Some interviewers have difficulty getting the best information when interviewing disabled people who use assistive technology because they try avoid directly discussing the disability. Give five examples of questions that could be useful when interviewing someone who uses assistive technology at work.

Accepted Answer

Several examples are provided in the boo

Question 8

A(n)is a procedure designed to obtain information from a person through oral responses to oral inquiries.

Accepted Answer

A) background check 
B) writing test 
C) work sample simulation 
D) interview 
E) reference check 
A) background check 
B) writing test 
C) work sample simulation 
D) interview 
E) reference check

Question 9

In a interview, the interviewer tries to deduce what the applicant's on -the-job performance will be based on his or her answers to questions about past experiences.

Accepted Answer

A) structured 
B) puzzle 
C) situational 
D) stress 
E) job-related 
A) structured 
B) puzzle 
C) situational 
D) stress 
E) job-related

Question 10

Which of the following is an example of a job knowledge question?

Accepted Answer

A) "What are the legal restrictions regarding the use of telemarketing for consumers who have a past relationship with a company?" 
B) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
C) "Why are you leaving your current position?" 
D) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
E) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much has Mike and how much has Todd?" 
A) "What are the legal restrictions regarding the use of telemarketing for consumers who have a past relationship with a company?" 
B) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
C) "Why are you leaving your current position?" 
D) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
E) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much has Mike and how much has Todd?"

Question 11

Even without following the procedures for developing structured situational interviews, there are several things that can increase the standardization of interviews. Name three of these suggestions.

Accepted Answer

There are eight suggestions provided for

Question 12

When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries, it is called a(n)interview.

Accepted Answer

A) selection 
B) appraisal 
C) exit 
D) preview 
E) structured 
A) selection 
B) appraisal 
C) exit 
D) preview 
E) structured

Question 13

Which of the following statements might be made by an interviewer in a job-related interview?

Accepted Answer

A) "I see you've changed jobs four times in the last two years. I've always felt that frequent job changes reflect irresponsible and immature behavior." 
B) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
C) "Why are you leaving your current position?" 
D) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much has Mike and how much has Todd?" 
E) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
A) "I see you've changed jobs four times in the last two years. I've always felt that frequent job changes reflect irresponsible and immature behavior." 
B) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
C) "Why are you leaving your current position?" 
D) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much has Mike and how much has Todd?" 
E) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?"

Question 14

Which of the following types of questions is not typically part of a structured situational interview?

Accepted Answer

A) situational questions 
B) ability questions 
C) job knowledge questions 
D) willingness questions 
E) all question types used in structured situational interviews 
A) situational questions 
B) ability questions 
C) job knowledge questions 
D) willingness questions 
E) all question types used in structured situational interviews

Question 15

Which of the following is not one of the four specific factors a manager should probe for in an interview?

Accepted Answer

A) motivation factor 
B) personality factor 
C) extracurricular activities factor 
D) knowledge and experience factor 
E) intellectual factor 
A) motivation factor 
B) personality factor 
C) extracurricular activities factor 
D) knowledge and experience factor 
E) intellectual factor

Question 16

Which of the following statements is representative of what might be asked in a behavioral interview?

Accepted Answer

A) "We are concerned with employee pilferage. As a manager here, how would you go about discouraging this behavior?" 
B) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
C) "Employees in this division are frequently under a great deal of stress. How do you think you would handle the stress of the position?" 
D) "In this position, you would have the responsibility of hiring and firing subordinates. Imagine that you have to fire an employee who is consistently absent because he cares for an elderly parent. Tell me how you would handle this situation." 
E) "Tell me about a time you showed leadership in a difficult situation." 
A) "We are concerned with employee pilferage. As a manager here, how would you go about discouraging this behavior?" 
B) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
C) "Employees in this division are frequently under a great deal of stress. How do you think you would handle the stress of the position?" 
D) "In this position, you would have the responsibility of hiring and firing subordinates. Imagine that you have to fire an employee who is consistently absent because he cares for an elderly parent. Tell me how you would handle this situation." 
E) "Tell me about a time you showed leadership in a difficult situation."

Question 17

In the job analysis portion of developing structured situational interviews, each job duty should be evaluated based on its importance to job success and the time required to perform it compared to other tasks.

Accepted Answer

A) True 
 B)False

Question 18

Nondirective interviews can be described as a general conversation.)

Accepted Answer

A) True 
 B)False

Question 19

Explain the procedures for conducting a panel interview.

Accepted Answer

The same panel members will interview al

Question 20

What interviewer behaviors can interfere with the interview process?

Accepted Answer

A) telegraphing 
B) playing psychologist 
C) letting the applicant dominate the interview 
D) talking too much 
E) all of the above 
A) telegraphing 
B) playing psychologist 
C) letting the applicant dominate the interview 
D) talking too much 
E) all of the above

Employers may not explain why candidates are rejected, despite the positive reasons for doing so, because of the possible threat of legal dispute.

How do nonverbal behaviors and impression management affect interviewer ratings of candidates?

Dr. Ross is interviewing for a position as Assistant Professor of Human Resource Management. His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score. This is an example of a interview.

In a stress interview, the interviewer seeks to make the applicant uncomfortable with rude questions.

Behavioral interviews ask interviewees to describe how they would react to a hypothetical situation at some point in the future.

Which question below is an example of a situational question?

A(n)is a procedure designed to obtain information from a person through oral responses to oral inquiries.

In a interview, the interviewer tries to deduce what the applicant's on -the-job performance will be based on his or her answers to questions about past experiences.

Which of the following is an example of a job knowledge question?

Even without following the procedures for developing structured situational interviews, there are several things that can increase the standardization of interviews. Name three of these suggestions.

When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries, it is called a(n)interview.

Which of the following statements might be made by an interviewer in a job-related interview?

Which of the following types of questions is not typically part of a structured situational interview?

Which of the following is not one of the four specific factors a manager should probe for in an interview?

Which of the following statements is representative of what might be asked in a behavioral interview?

In the job analysis portion of developing structured situational interviews, each job duty should be evaluated based on its importance to job success and the time required to perform it compared to other tasks.

Nondirective interviews can be described as a general conversation.)

Explain the procedures for conducting a panel interview.

What interviewer behaviors can interfere with the interview process?

Introduction to Human Resource Management

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

Filters

Chaper 7 Interviewing Candidates

Employers may not explain why candidates are rejected, despite the positive reasons for doing so, because of the possible threat of legal dispute.

How do nonverbal behaviors and impression management affect interviewer ratings of candidates?

Dr. Ross is interviewing for a position as Assistant Professor of Human Resource Management. His interview is conducted by a team of other faculty members in the department who interview him simultaneously and then combine their ratings into one score. This is an example of a interview.

In a stress interview, the interviewer seeks to make the applicant uncomfortable with rude questions.

Behavioral interviews ask interviewees to describe how they would react to a hypothetical situation at some point in the future.

Which question below is an example of a situational question?

A(n)is a procedure designed to obtain information from a person through oral responses to oral inquiries.

In a interview, the interviewer tries to deduce what the applicant's on -the-job performance will be based on his or her answers to questions about past experiences.

Which of the following is an example of a job knowledge question?

Even without following the procedures for developing structured situational interviews, there are several things that can increase the standardization of interviews. Name three of these suggestions.

When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries, it is called a(n)interview.

Which of the following statements might be made by an interviewer in a job-related interview?

Which of the following types of questions is not typically part of a structured situational interview?

Which of the following is not one of the four specific factors a manager should probe for in an interview?

Which of the following statements is representative of what might be asked in a behavioral interview?

In the job analysis portion of developing structured situational interviews, each job duty should be evaluated based on its importance to job success and the time required to perform it compared to other tasks.

Nondirective interviews can be described as a general conversation.)

Explain the procedures for conducting a panel interview.

What interviewer behaviors can interfere with the interview process?

Introduction to Human Resource Management

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

Filters