Question 1

How do situational interviews differ from behavioral interviews?

Accepted Answer

A) situational interviews are based on how an applicant might behave in a hypothetical situation 
B) situational interviews utilize predetermined situational questions and answers 
C) situational interviews are based on responses to past situations 
D) behavioral interviews ask applicants to describe their emotions in different hypothetical situations 
E) situational and behavioral interviews do not differ 
A) situational interviews are based on how an applicant might behave in a hypothetical situation 
B) situational interviews utilize predetermined situational questions and answers 
C) situational interviews are based on responses to past situations 
D) behavioral interviews ask applicants to describe their emotions in different hypothetical situations 
E) situational and behavioral interviews do not differ

Question 2

When rejecting a job candidate, it is best to refrain from providing an explanation detailing the reason for the rejection because candidates feel that the process is fairer when they don't know the reason for the rejection.

Accepted Answer

A) True 
 B)False

Question 3

Which question below is an example of a background question?

Accepted Answer

A) "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?" 
B) "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?" 
C) "What steps would you follow to conduct a brainstorming session with a group of employees on safety?" 
D) "What experience have you had with direct point-of-purchase sales?" 
E) "What factors should one consider when developing a television advertising campaign?" 
A) "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?" 
B) "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?" 
C) "What steps would you follow to conduct a brainstorming session with a group of employees on safety?" 
D) "What experience have you had with direct point-of-purchase sales?" 
E) "What factors should one consider when developing a television advertising campaign?"

Question 4

List the steps in developing a structured situational interview guide.

Accepted Answer

The five steps in the procedur

Question 5

Based on interviewer assessments of attractiveness and gender, which of the following would most likely receive the highest rating for an executive level position?

Accepted Answer

A) an attractive woman 
B) an unattractive woman 
C) an unattractive man 
D) an attractive man 
E) There are no such biases based on attractiveness and gender. 
A) an attractive woman 
B) an unattractive woman 
C) an unattractive man 
D) an attractive man 
E) There are no such biases based on attractiveness and gender.

Question 6

When interviewers put too much weight on the last few minutes of the interview, the has occurred.

Accepted Answer

A) recency effect 
B) order effect 
C) context error 
D) primacy effect 
E) contrast error 
A) recency effect 
B) order effect 
C) context error 
D) primacy effect 
E) contrast error

Question 7

Most interviews are one-on-one.

Accepted Answer

A) True 
 B)False

Question 8

Another word for unstructured interviews is .

Accepted Answer

A) unformatted 
B) directive 
C) content-free 
D) nondirective 
E) standardized 
A) unformatted 
B) directive 
C) content-free 
D) nondirective 
E) standardized

Question 9

The interview is the most widely used personnel selection procedure.

Accepted Answer

A) True 
 B)False

Question 10

During a(n)interview, a supervisor and an employee discuss the employee's performance and future actions and goals.

Accepted Answer

A) selection 
B) appraisal 
C) exit 
D) preview 
E) structured 
A) selection 
B) appraisal 
C) exit 
D) preview 
E) structured

Question 11

Typically, the employees who write the structured situational interview questions and benchmark answers are different from the employees who conduct the interview.

Accepted Answer

A) True 
 B)False

Question 12

When interviewers write a job description with a list of job duties, required knowledge, skills, abilities and other worker qualifications, they are .

Accepted Answer

A) rating the job's duties 
B) analyzing the job 
C) appointing the interview panel 
D) creating benchmark answers 
E) creating interview questions 
A) rating the job's duties 
B) analyzing the job 
C) appointing the interview panel 
D) creating benchmark answers 
E) creating interview questions

Question 13

What type of interview might include the statement, "Tell me about a time when you worked successfully in a team environment"?

Accepted Answer

A) directive 
B) stress 
C) puzzle 
D) situational 
E) behavioral 
A) directive 
B) stress 
C) puzzle 
D) situational 
E) behavioral

Question 14

Which of the following statements might be made by an interviewer in a stress interview?

Accepted Answer

A) "Why are you leaving your current position?" 
B) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?" 
C) "I see you've changed jobs four times in the last two years. I've always felt that frequent job changes reflect irresponsible and immature behavior." 
D) "Which courses did you like best in business school?" 
E) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
A) "Why are you leaving your current position?" 
B) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?" 
C) "I see you've changed jobs four times in the last two years. I've always felt that frequent job changes reflect irresponsible and immature behavior." 
D) "Which courses did you like best in business school?" 
E) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?"

Question 15

Consider the question: "What work experience do you have in marketing and sales?" What type of question is this?

Accepted Answer

A) behavioral question 
B) situational question 
C) job knowledge question 
D) structured question 
E) background question 
A) behavioral question 
B) situational question 
C) job knowledge question 
D) structured question 
E) background question

Question 16

The final step a manager should consider when conducting interviews without a thoroughly-developed structured situational guide is to .

Accepted Answer

A) prepare for the interview 
B) probe specific factors during the interview 
C) devise a plan for the interview 
D) ask questions about significant areas in a candidate's life 
E) match the candidate to the job 
A) prepare for the interview 
B) probe specific factors during the interview 
C) devise a plan for the interview 
D) ask questions about significant areas in a candidate's life 
E) match the candidate to the job

Question 17

Some firms use the Web to assist in the employee interview process through the use of automated video-based interview systems.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is representative of what might be asked in a situational interview?

Accepted Answer

A) "Tell me about a time you showed leadership in a difficult situation." 
B) "Can you think of a time when you were especially proud of your management skills? Tell me about that." 
C) "In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Tell me how you handled the situation." 
D) "How have you handled ethical dilemmas in the past?" 
E) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
A) "Tell me about a time you showed leadership in a difficult situation." 
B) "Can you think of a time when you were especially proud of your management skills? Tell me about that." 
C) "In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Tell me how you handled the situation." 
D) "How have you handled ethical dilemmas in the past?" 
E) "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?"

Question 19

Three dimensions of interview structure (having objective, job-related questions; standardizing interview administration; and having multiple interviewers)were related to verdicts in favor of employers in a study of federal district court cases of alleged employment interview discrimination.

Accepted Answer

A) True 
 B)False

Question 20

What type of interview might include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client. How would you proceed?"

Accepted Answer

A) situational 
B) behavioral 
C) stress 
D) directive 
E) puzzle 
A) situational 
B) behavioral 
C) stress 
D) directive 
E) puzzle

How do situational interviews differ from behavioral interviews?

When rejecting a job candidate, it is best to refrain from providing an explanation detailing the reason for the rejection because candidates feel that the process is fairer when they don't know the reason for the rejection.

Which question below is an example of a background question?

List the steps in developing a structured situational interview guide.

Based on interviewer assessments of attractiveness and gender, which of the following would most likely receive the highest rating for an executive level position?

When interviewers put too much weight on the last few minutes of the interview, the has occurred.

Most interviews are one-on-one.

Another word for unstructured interviews is .

The interview is the most widely used personnel selection procedure.

During a(n)interview, a supervisor and an employee discuss the employee's performance and future actions and goals.

Typically, the employees who write the structured situational interview questions and benchmark answers are different from the employees who conduct the interview.

When interviewers write a job description with a list of job duties, required knowledge, skills, abilities and other worker qualifications, they are .

What type of interview might include the statement, "Tell me about a time when you worked successfully in a team environment"?

Which of the following statements might be made by an interviewer in a stress interview?

Consider the question: "What work experience do you have in marketing and sales?" What type of question is this?

The final step a manager should consider when conducting interviews without a thoroughly-developed structured situational guide is to .

Some firms use the Web to assist in the employee interview process through the use of automated video-based interview systems.

Which of the following statements is representative of what might be asked in a situational interview?

Three dimensions of interview structure (having objective, job-related questions; standardizing interview administration; and having multiple interviewers)were related to verdicts in favor of employers in a study of federal district court cases of alleged employment interview discrimination.

What type of interview might include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client. How would you proceed?"

Introduction to Human Resource Management

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

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Chaper 7 Interviewing Candidates

How do situational interviews differ from behavioral interviews?

When rejecting a job candidate, it is best to refrain from providing an explanation detailing the reason for the rejection because candidates feel that the process is fairer when they don't know the reason for the rejection.

Which question below is an example of a background question?

List the steps in developing a structured situational interview guide.

Based on interviewer assessments of attractiveness and gender, which of the following would most likely receive the highest rating for an executive level position?

When interviewers put too much weight on the last few minutes of the interview, the has occurred.

Most interviews are one-on-one.

Another word for unstructured interviews is .

The interview is the most widely used personnel selection procedure.

During a(n)interview, a supervisor and an employee discuss the employee's performance and future actions and goals.

Typically, the employees who write the structured situational interview questions and benchmark answers are different from the employees who conduct the interview.

When interviewers write a job description with a list of job duties, required knowledge, skills, abilities and other worker qualifications, they are .

What type of interview might include the statement, "Tell me about a time when you worked successfully in a team environment"?

Which of the following statements might be made by an interviewer in a stress interview?

Consider the question: "What work experience do you have in marketing and sales?" What type of question is this?

The final step a manager should consider when conducting interviews without a thoroughly-developed structured situational guide is to .

Some firms use the Web to assist in the employee interview process through the use of automated video-based interview systems.

Which of the following statements is representative of what might be asked in a situational interview?

Three dimensions of interview structure (having objective, job-related questions; standardizing interview administration; and having multiple interviewers)were related to verdicts in favor of employers in a study of federal district court cases of alleged employment interview discrimination.

What type of interview might include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client. How would you proceed?"

Introduction to Human Resource Management

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

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