Question 1

The DSM diagnostic section of the treatment plan is meant to be filled in:​

Accepted Answer

A)  ​During initial intake 
B)  ​By the case manager after all relevant information has been compiled 
C)  ​After the planning meeting and with the input of other relevant individuals 
D)  ​By a supervisor only 
A)  ​During initial intake 
B)  ​By the case manager after all relevant information has been compiled 
C)  ​After the planning meeting and with the input of other relevant individuals 
D)  ​By a supervisor only C

Question 2

Name 3 common barriers that can prevent a case manager from fully understanding a client.

Accepted Answer

Three common barriers that can prevent a case manager from fully understanding a client are:

1. Communication Barriers: These can include language differences, literacy issues, or speech and hearing impairments. If a case manager and client do not share a common language, or if the client has difficulty understanding or expressing themselves in the language used, it can be challenging to accurately assess their needs and provide appropriate support. Additionally, cultural differences in communication styles can lead to misunderstandings or a lack of rapport.

2. Lack of Trust or Rapport: Building a trusting relationship is essential for effective case management. However, clients may be hesitant to share personal information due to past negative experiences with service providers, fear of judgment, or concerns about confidentiality. Without trust, clients may withhold critical information that could impact their care plan, making it difficult for the case manager to fully understand their situation and needs.

3. Systemic and Institutional Barriers: Case managers often work within the constraints of larger systems that can limit their ability to fully engage with clients. This can include high caseloads, limited time for each client, bureaucratic hurdles, and a lack of resources or services to address clients' needs. These systemic issues can prevent case managers from spending the necessary time to delve deeply into each client's unique circumstances and can also limit the options available to support the client effectively.

Question 3

Intellectual Disability is most likely to affect which part of the service plan?​

Accepted Answer

A)  ​Follow through 
B)  ​Conception 
C)  ​Signing 
D)  ​Planning 
A)  ​Follow through 
B)  ​Conception 
C)  ​Signing 
D)  ​Planning A

Question 4

Using blank Treatment/Goal Plan,prepare a plan for the following person:
Joe is a 48 year old married father of 4.He recently lost his job of 15 years.His wife works and
the children are doing well in school.He is mildly depressed.Joe has a number of contacts in
the community and regularly volunteers at the food bank.He has deep concerns about being
able to support his family though his wife's salary will cover some of the bills.Joe tells you that
his father was unemployed and he grew up in poverty.Joe would like to find work ASAP and is
willing to work at anything.However,he has a college degree that makes him over qualified for
most jobs.

Accepted Answer

The answer of Using blank Treatment/Goal Plan,prepare a plan for...

Question 5

A hobby:​

Accepted Answer

A)  ​Has only a superficial connection to strengths 
B)  ​According to most experts,should remain just that: a pleasurable pastime 
C)  ​Is a legitimate area for strength-based assessment 
D)  ​Is not strongly linked to treatment;however,it is a good segue into deeper areas of strength assessment 
A)  ​Has only a superficial connection to strengths 
B)  ​According to most experts,should remain just that: a pleasurable pastime 
C)  ​Is a legitimate area for strength-based assessment 
D)  ​Is not strongly linked to treatment;however,it is a good segue into deeper areas of strength assessment

Question 6

List 2 goals for a client that has become unemployed and is in danger of loosing the family apartment.

Accepted Answer

When a client has become unemployed and

Question 7

Lack of resources as a barrier to goal achievement would constitute all of the following except:​

Accepted Answer

A)  ​The client only possesses sneakers and t-shirts 
B)  ​The client's level of English is insufficient for job interviews 
C)  ​The client owns an old automobile;however,he cannot afford insurance 
D)  ​The single-parent client wishes to work but cannot afford childcare 
A)  ​The client only possesses sneakers and t-shirts 
B)  ​The client's level of English is insufficient for job interviews 
C)  ​The client owns an old automobile;however,he cannot afford insurance 
D)  ​The single-parent client wishes to work but cannot afford childcare

Question 8

Treatment-related issues that people encounter due to the difficulties of life situations-those not related to mental illness-are found in the ______ section of the Diagnostic and Statistical Manual.

Accepted Answer

A)  ​E-Codes 
B)  ​"Other Conditions that May be a Focus of Clinical Attention" 
C)  ​Index 
D)  ​Diagnosis 
A)  ​E-Codes 
B)  ​"Other Conditions that May be a Focus of Clinical Attention" 
C)  ​Index 
D)  ​Diagnosis

Question 9

As regards the treatment plan,if no complications are foreseen,a review should be conducted ____________after initial creation.

Accepted Answer

A)  ​14 days 
B)  ​30 days 
C)  ​60 days 
D)  ​90 days 
A)  ​14 days 
B)  ​30 days 
C)  ​60 days 
D)  ​90 days

Question 10

Lack of resources,culture,language,and mental illness all constitute potential ______________ to achieving goals.

Accepted Answer

A)  ​Impediments 
B)  ​Obstacles 
C)  ​Barriers 
D)  ​Limitations 
A)  ​Impediments 
B)  ​Obstacles 
C)  ​Barriers 
D)  ​Limitations

Question 11

When assessing for strengths in all clients,particularly children,it is highly useful to present them with:​

Accepted Answer

A)  ​Choice 
B)  ​Prompts 
C)  ​Open-ended questions 
D)  ​Verbal and nonverbal cues 
A)  ​Choice 
B)  ​Prompts 
C)  ​Open-ended questions 
D)  ​Verbal and nonverbal cues

Question 12

Which of the following is not a question that might typically be asked in a client's strength assessment?​

Accepted Answer

A)  ​"What's your turtle's name?" 
B)  ​"If you could spend Saturday afternoon with any member of your family,who would it be?" 
C)  ​"What TV programs do you watch with your friends Tony and Alfredo?" 
D)  ​"Having not succeeded as you would have liked to at pottery,would you be interested in painting?" 
A)  ​"What's your turtle's name?" 
B)  ​"If you could spend Saturday afternoon with any member of your family,who would it be?" 
C)  ​"What TV programs do you watch with your friends Tony and Alfredo?" 
D)  ​"Having not succeeded as you would have liked to at pottery,would you be interested in painting?"

Question 13

Deinstitutionalization directly led to which change in the planning and implementation of treatment plans:

Accepted Answer

A)  ​More reasonable goals 
B)  ​Family involvement in the process 
C)  ​The mixture of therapy and more effective drugs 
D)  ​Less involvement in planning by the treating professional 
A)  ​More reasonable goals 
B)  ​Family involvement in the process 
C)  ​The mixture of therapy and more effective drugs 
D)  ​Less involvement in planning by the treating professional

Question 14

What are 3 areas that a case manager might look to find strengths?

Accepted Answer

A case manager, when assessing an indivi

The DSM diagnostic section of the treatment plan is meant to be filled in:

Name 3 common barriers that can prevent a case manager from fully understanding a client.

Intellectual Disability is most likely to affect which part of the service plan?

A hobby:

List 2 goals for a client that has become unemployed and is in danger of loosing the family apartment.

Lack of resources as a barrier to goal achievement would constitute all of the following except:

Treatment-related issues that people encounter due to the difficulties of life situations-those not related to mental illness-are found in the ______ section of the Diagnostic and Statistical Manual.

As regards the treatment plan,if no complications are foreseen,a review should be conducted ____________after initial creation.

Lack of resources,culture,language,and mental illness all constitute potential ______________ to achieving goals.

When assessing for strengths in all clients,particularly children,it is highly useful to present them with:

Which of the following is not a question that might typically be asked in a client's strength assessment?

Deinstitutionalization directly led to which change in the planning and implementation of treatment plans:

What are 3 areas that a case manager might look to find strengths?

Case Management Definition and Responsibilities

Ethics and Other Professional Responsibilities for Human Service Workers

Applying the Ecological Model a Theoretical Foundation for Human Services

Cultural Competence

Attitudes and Boundaries

Clarifying Who Owns the Problem

Identifying Good Responses and Poor Responses

Listening and Responding

Asking Questions

Bringing up Difficult Issues

Addressing and Disarming Anger

Collaborating With People for Change

Documenting Initial Inquiries

The First Interview

Social Histories and Assessment Form

Using the Dsm

The Mental Status Examination

Receiving and Releasing Information

Preparing for a Service Planning Conference or Disposition Planning Meeting

Making the Referral and Assembling the Record

Documentation and Recording

Monitoring the Services or Treatment

Developing Goals and Objectives at the Provider Agency

Terminating the Case

Filters

Exam 20: Developing a Service Plan at the Case Management Unit

The DSM diagnostic section of the treatment plan is meant to be filled in:​

Name 3 common barriers that can prevent a case manager from fully understanding a client.

Intellectual Disability is most likely to affect which part of the service plan?​

A hobby:​

List 2 goals for a client that has become unemployed and is in danger of loosing the family apartment.

Lack of resources as a barrier to goal achievement would constitute all of the following except:​

Treatment-related issues that people encounter due to the difficulties of life situations-those not related to mental illness-are found in the ______ section of the Diagnostic and Statistical Manual.

As regards the treatment plan,if no complications are foreseen,a review should be conducted ____________after initial creation.

Lack of resources,culture,language,and mental illness all constitute potential ______________ to achieving goals.

When assessing for strengths in all clients,particularly children,it is highly useful to present them with:​

Which of the following is not a question that might typically be asked in a client's strength assessment?​

Deinstitutionalization directly led to which change in the planning and implementation of treatment plans:

What are 3 areas that a case manager might look to find strengths?

Case Management Definition and Responsibilities

Ethics and Other Professional Responsibilities for Human Service Workers

Applying the Ecological Model a Theoretical Foundation for Human Services

Cultural Competence

Attitudes and Boundaries

Clarifying Who Owns the Problem

Identifying Good Responses and Poor Responses

Listening and Responding

Asking Questions

Bringing up Difficult Issues

Addressing and Disarming Anger

Collaborating With People for Change

Documenting Initial Inquiries

The First Interview

Social Histories and Assessment Form

Using the Dsm

The Mental Status Examination

Receiving and Releasing Information

Preparing for a Service Planning Conference or Disposition Planning Meeting

Making the Referral and Assembling the Record

Documentation and Recording

Monitoring the Services or Treatment

Developing Goals and Objectives at the Provider Agency

Terminating the Case

Filters

The DSM diagnostic section of the treatment plan is meant to be filled in:

Intellectual Disability is most likely to affect which part of the service plan?

A hobby:

Lack of resources as a barrier to goal achievement would constitute all of the following except:

When assessing for strengths in all clients,particularly children,it is highly useful to present them with:

Which of the following is not a question that might typically be asked in a client's strength assessment?