Exam 15: Managing Service Inventory
Exam 1: The Service Economy47 Questions
Exam 2: Service Strategy59 Questions
Exam 4: The Service Encounter50 Questions
Exam 5: Supporting Facility and Process Flows46 Questions
Exam 6: Service Quality41 Questions
Exam 7: Process Improvement27 Questions
Exam 8: Service Facility Location39 Questions
Exam 9: Service Supply Relationships51 Questions
Exam 10: Globalization of Services39 Questions
Exam 11: Managing Capacity and Demand47 Questions
Exam 12: Managing Waiting Lines34 Questions
Exam 13: Capacity Planning and Queuing Models46 Questions
Exam 14: Forecasting Demand for Services40 Questions
Exam 15: Managing Service Inventory40 Questions
Exam 16: Managing Service Projects40 Questions
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The strategy of maintaining a speculative inventory is known as forward hedging.
(True/False)
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An inventory model with quantity discounts has all of the following features, except:
(Multiple Choice)
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In the "Newsvendor Problem", the underlying concept is that the newsvendor should continue increasing the stock until the expected loss on the last sale ______ the expected revenue on the last unit stocked.
(Multiple Choice)
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In retailing, profit is a function of mark-up multiplied by turnover.
Multiple Choice
(True/False)
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Equating the annual holding and ordering costs can be used to derive the EOQ formula.
(True/False)
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In the annual cost curve for the EOQ model, the ordering cost _________ with the order quantity
(Multiple Choice)
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A continuous review system is generally used for Class C items in the ABC system of classification.
(True/False)
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Which feature below is not associated with the periodic review system?
(Multiple Choice)
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Information management has been the key in allowing services to meet customer demands without incurring the expense of excess inventory.
(True/False)
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Inventory management is concerned with two basic questions: how much to order and when to place an order.
(True/False)
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Penalties for late delivery or nondelivery are part of shortage costs.
(True/False)
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The elimination of paper-based documents between organizatins is made possible by:
(Multiple Choice)
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For an electronic super store using the ABC inventory classification system, ________ would fall in class A.
(Multiple Choice)
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When a quantity discount is offered, the first step should be to compute:
(Multiple Choice)
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Which one of the following concepts is not associated with the news-vendor problem?
(Multiple Choice)
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Lead-time inventories are stocks that have been ordered but not yet received.
(True/False)
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Inventory management costs include all but one of the following:
(Multiple Choice)
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