Question 1

The graph depicting the economic trade-off in capacity planning has cost on the x-axis and the capacity to serve on the y-axis.

Accepted Answer

A) True 
 B)False

Question 2

Analytical queuing models are classified mainly on the basis of the calling population characteristics and the queue discipline.

Accepted Answer

A) True 
 B)False

Question 3

A queuing system is said to be in a transient condition when:

Accepted Answer

A)  its parameters change with time. 
B)  its parameters remain constant. 
C)  it is still under the influence of the initial state. 
D)  it grows beyond bound. 
A)  its parameters change with time. 
B)  its parameters remain constant. 
C)  it is still under the influence of the initial state. 
D)  it grows beyond bound.

Question 4

Verification refers to determining whether or not the structure of a simulation model is consistent with the real system.

Accepted Answer

A) True 
 B)False

Question 5

In the long run, if service capacity is inadequate for the arrival rate, one of the following will likely occur:

Accepted Answer

A)  servers will slow down. 
B)  customers will demand less. 
C)  reneging will occur. 
D)  prices will be increased. 
A)  servers will slow down. 
B)  customers will demand less. 
C)  reneging will occur. 
D)  prices will be increased.

Question 6

Planning for service capacity involves prediction of consumer waiting associated with different levels of capacity.

Accepted Answer

A) True 
 B)False

The graph depicting the economic trade-off in capacity planning has cost on the x-axis and the capacity to serve on the y-axis.

Analytical queuing models are classified mainly on the basis of the calling population characteristics and the queue discipline.

A queuing system is said to be in a transient condition when:

Verification refers to determining whether or not the structure of a simulation model is consistent with the real system.

In the long run, if service capacity is inadequate for the arrival rate, one of the following will likely occur:

Planning for service capacity involves prediction of consumer waiting associated with different levels of capacity.

The Service Economy

Service Strategy

The Service Encounter

Supporting Facility and Process Flows

Service Quality

Process Improvement

Service Facility Location

Service Supply Relationships

Globalization of Services

Managing Capacity and Demand

Managing Waiting Lines

Forecasting Demand for Services

Managing Service Inventory

Managing Service Projects

Filters

Exam 13: Capacity Planning and Queuing Models

The graph depicting the economic trade-off in capacity planning has cost on the x-axis and the capacity to serve on the y-axis.

Analytical queuing models are classified mainly on the basis of the calling population characteristics and the queue discipline.

A queuing system is said to be in a transient condition when:

Verification refers to determining whether or not the structure of a simulation model is consistent with the real system.

In the long run, if service capacity is inadequate for the arrival rate, one of the following will likely occur:

Planning for service capacity involves prediction of consumer waiting associated with different levels of capacity.

The Service Economy

Service Strategy

The Service Encounter

Supporting Facility and Process Flows

Service Quality

Process Improvement

Service Facility Location

Service Supply Relationships

Globalization of Services

Managing Capacity and Demand

Managing Waiting Lines

Forecasting Demand for Services

Managing Service Inventory

Managing Service Projects

Filters