Exam 10: Operations Management, Productivity, and Quality

What are the steps involved in operations planning and control?

What is a master production schedule?

Just-in-time (JIT) production systems may lead to increased inventory obsolescence. have been widely used since the Great Depression of the 1930's. bring together all the needed materials and parts at the precise moment they are required for each production stage, not before. keep inventory levels high so deliveries to customers can be made just in time. increase the number of goods in process and save money by replacing stop-and-go production with smooth movement.

How does high productivity give a company a competitive edge?

Performance quality is the consistency of product quality from unit to unit.

A process capability study provides information about variation in a production process.

What is the relationship between business strategy and operations?

Explain how JIT production and lean manufacturing are related.

How does a company select a production strategy?

What are two commonly used statistical process control tools?

Which of the following is correct with regard to industry productivity? Productivity does not vary much across different industries. Productivity is not important to labour unions when they are negotiating a new collective agreement, but it is important to investors. Activities like web surfing, social networking, and water cooler conversations inhibit productivity. Increased productivity allows companies to pay workers higher wages without raising prices to consumers. All of these statements are correct.

The quality of a product that satisfies a human need during its consumption is known as ownership utility. place utility. need utility. form utility. time utility.

All of the following are characteristics of soft manufacturing except emphasis on computer software and computer networks. automation is used only for highly repetitive tasks. robots play a supporting role in the manufacturing process. it allows for customizability of the end product. focus on production machines.

What is utility?