Question 1

Which one of the following is a level of decision making within labour relations?

Accepted Answer

A) Administering collective agreements 
B) Labour relations strategy 
C) Negotiating contracts 
D) All of the choices are correct. 
E) "a" and "c" only. 
A) Administering collective agreements 
B) Labour relations strategy 
C) Negotiating contracts 
D) All of the choices are correct. 
E) "a" and "c" only.

Question 2

On average,union members receive ___________ wages and benefits than nonunion workers.

Accepted Answer

A) lower 
B) higher 
C) the same 
D) more complicated 
E) both "a" and "d." 
A) lower 
B) higher 
C) the same 
D) more complicated 
E) both "a" and "d."

Question 3

John is a unionized employee and is a member of the local chapter of a national industrial union.John believes his immediate supervisor is not living up to the terms of the recently negotiated contract and although he has discussed his concerns with his supervisor,he is not satisfied with his supervisor's response.John should contact:

Accepted Answer

A) the regional office of his labour union. 
B) the union's president. 
C) the national office of the Canadian Labour Congress. 
D) his union stewarD. 
E) other employees in his workplacE. 
A) the regional office of his labour union. 
B) the union's president. 
C) the national office of the Canadian Labour Congress. 
D) his union stewarD. 
E) other employees in his workplacE.

Question 4

Distributive bargaining looks for win-win solutions,or outcomes in which both sides benefit.

Accepted Answer

A) True 
 B)False

Question 5

In 2011,women outnumbered men in the workforce and as members of unions.

Accepted Answer

A) True 
 B)False

Question 6

The least formal and most widely used alternative to resolving conflicts between employees and management is:

Accepted Answer

A) a strike. 
B) conciliation. 
C) mediation. 
D) arbitration. 
E) a grievancE. 
A) a strike. 
B) conciliation. 
C) mediation. 
D) arbitration. 
E) a grievancE.

Question 7

How does union density among employees aged 15 to 24 years compare to the national average for union density?

Accepted Answer

A) Much higher than the national average. 
B) Slightly higher than the national average. 
C) Approximately the same as the national average. 
D) Well below the national average. 
E) Employees are unable to join unions until they are at least 25 years of agE. 
A) Much higher than the national average. 
B) Slightly higher than the national average. 
C) Approximately the same as the national average. 
D) Well below the national average. 
E) Employees are unable to join unions until they are at least 25 years of agE.

Question 8

Unions can be certified (voted in)and decertified (voted out).

Accepted Answer

A) True 
 B)False

Question 9

Union members have the right to vote out an existing union.This action is called:

Accepted Answer

A) firing the union. 
B) suspending the union. 
C) decertifying the union. 
D) deorganizing the union. 
E) Actually,it is not possible to vote out an existing union. 
A) firing the union. 
B) suspending the union. 
C) decertifying the union. 
D) deorganizing the union. 
E) Actually,it is not possible to vote out an existing union.

Question 10

A craft union is characterized by which one of the following?

Accepted Answer

A) Members all have a particular skill or occupation. 
B) Union leaders may try to limit the number of members in order to maintain high wages. 
C) Members are linked by their work in a particular industry. 
D) Members change unions more frequently than employers. 
E) Both "a" and "b." 
A) Members all have a particular skill or occupation. 
B) Union leaders may try to limit the number of members in order to maintain high wages. 
C) Members are linked by their work in a particular industry. 
D) Members change unions more frequently than employers. 
E) Both "a" and "b."

Question 11

The union organization process begins with:

Accepted Answer

A) consultation with management. 
B) a membership application. 
C) checkoff provision. 
D) establishing a closed shop. 
E) formation of a joint committeE. 
A) consultation with management. 
B) a membership application. 
C) checkoff provision. 
D) establishing a closed shop. 
E) formation of a joint committeE.

Question 12

A Labour Relations Board has the authority to:

Accepted Answer

A) dismiss employees. 
B) increase wages. 
C) shut down plants. 
D) interpret and enforce relevant labour laws. 
E) all of the abovE. 
A) dismiss employees. 
B) increase wages. 
C) shut down plants. 
D) interpret and enforce relevant labour laws. 
E) all of the abovE.

Question 13

A union security provision making payment of union dues mandatory even if the worker is not a member of the union is:

Accepted Answer

A) the Rand FormulA. 
B) Labour Relations Board. 
C) checkoff provision. 
D) social unionism formula. 
E) closed shop. 
A) the Rand FormulA. 
B) Labour Relations Board. 
C) checkoff provision. 
D) social unionism formula. 
E) closed shop.

Question 14

Which of the following is not a step in a typical grievance handling procedure?

Accepted Answer

A) Employee (and union steward)discusses problem with supervisor. 
B) Written grievance is submitted to relevant authority. 
C) Union steward and manager discuss grievance. 
D) Management conveys verbal response to written grievance. 
E) Union decides whether to refer unresolved grievance to arbitration. 
A) Employee (and union steward)discusses problem with supervisor. 
B) Written grievance is submitted to relevant authority. 
C) Union steward and manager discuss grievance. 
D) Management conveys verbal response to written grievance. 
E) Union decides whether to refer unresolved grievance to arbitration.

Question 15

The usual first step in an employee-initiated grievance procedure is to submit a written grievance.

Accepted Answer

A) True 
 B)False

Question 16

Describe the four steps in the typical grievance procedure.

Accepted Answer

The four steps are:
1.The employee talks

Question 17

The activities of unions and management take place within the context of society,with society's values driving the laws and regulations that affect labour relations.Societal goals include ensuring that laws and regulations provide an advantage to employers in their negotiations with unions.

Accepted Answer

A) True 
 B)False

Question 18

An industrial union is characterized by which one of the following?

Accepted Answer

A) Members are all in the same occupation. 
B) Union leaders may try to limit the number of members in order to maintain high wages. 
C) Members are linked by their work in a particular industry. 
D) Members change employers more frequently than in other types of unions. 
E) Members all have a particular skill or occupation. 
A) Members are all in the same occupation. 
B) Union leaders may try to limit the number of members in order to maintain high wages. 
C) Members are linked by their work in a particular industry. 
D) Members change employers more frequently than in other types of unions. 
E) Members all have a particular skill or occupation.

Question 19

In general,unions have the goals of:

Accepted Answer

A) obtaining pay,job security,and working conditions that satisfy their members. 
B) giving members a voice in decisions that affect them. 
C) increasing the organization's profits and/or increasing productivity. 
D) All of the choices are correct. 
E) only "a" and "b." 
A) obtaining pay,job security,and working conditions that satisfy their members. 
B) giving members a voice in decisions that affect them. 
C) increasing the organization's profits and/or increasing productivity. 
D) All of the choices are correct. 
E) only "a" and "b."

Question 20

Over the last two decades,the use of joint labour-management committees has declined.

Accepted Answer

A) True 
 B)False

Which one of the following is a level of decision making within labour relations?

On average,union members receive ___________ wages and benefits than nonunion workers.

Distributive bargaining looks for win-win solutions,or outcomes in which both sides benefit.

In 2011,women outnumbered men in the workforce and as members of unions.

The least formal and most widely used alternative to resolving conflicts between employees and management is:

How does union density among employees aged 15 to 24 years compare to the national average for union density?

Unions can be certified (voted in)and decertified (voted out).

Union members have the right to vote out an existing union.This action is called:

A craft union is characterized by which one of the following?

The union organization process begins with:

A Labour Relations Board has the authority to:

A union security provision making payment of union dues mandatory even if the worker is not a member of the union is:

Which of the following is not a step in a typical grievance handling procedure?

The usual first step in an employee-initiated grievance procedure is to submit a written grievance.

Describe the four steps in the typical grievance procedure.

The activities of unions and management take place within the context of society,with society's values driving the laws and regulations that affect labour relations.Societal goals include ensuring that laws and regulations provide an advantage to employers in their negotiations with unions.

An industrial union is characterized by which one of the following?

In general,unions have the goals of:

Over the last two decades,the use of joint labour-management committees has declined.

Strategies, Trends, and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe and Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Training, Learning, and Development

Managing Employees Performance

Total Rewards

Managing Human Resources Globally

Creating and Sustaining Hig

Filters

Exam 9: Collective Bargaining and Labour Relations

Which one of the following is a level of decision making within labour relations?

On average,union members receive ___________ wages and benefits than nonunion workers.

Distributive bargaining looks for win-win solutions,or outcomes in which both sides benefit.

In 2011,women outnumbered men in the workforce and as members of unions.

The least formal and most widely used alternative to resolving conflicts between employees and management is:

How does union density among employees aged 15 to 24 years compare to the national average for union density?

Unions can be certified (voted in)and decertified (voted out).

Union members have the right to vote out an existing union.This action is called:

A craft union is characterized by which one of the following?

The union organization process begins with:

A Labour Relations Board has the authority to:

A union security provision making payment of union dues mandatory even if the worker is not a member of the union is:

Which of the following is not a step in a typical grievance handling procedure?

The usual first step in an employee-initiated grievance procedure is to submit a written grievance.

Describe the four steps in the typical grievance procedure.

The activities of unions and management take place within the context of society,with society's values driving the laws and regulations that affect labour relations.Societal goals include ensuring that laws and regulations provide an advantage to employers in their negotiations with unions.

An industrial union is characterized by which one of the following?

In general,unions have the goals of:

Over the last two decades,the use of joint labour-management committees has declined.

Strategies, Trends, and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe and Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Training, Learning, and Development

Managing Employees Performance

Total Rewards

Managing Human Resources Globally

Creating and Sustaining Hig

Filters