Question 1

Which of the following is NOT an element of a high-performance work system?

Accepted Answer

A) Organizational structure 
B) Reward systems 
C) Task design 
D) Information systems 
E) All of the above are elements of a high-performance work system 
A) Organizational structure 
B) Reward systems 
C) Task design 
D) Information systems 
E) All of the above are elements of a high-performance work system E

Question 2

Which one of the following is true of e-HRM?

Accepted Answer

A) e-HRM involves providing HR-related information over the Internet. 
B) More and more organizations are engaging in e-HRM. 
C) e-HRM may combine company-specific resources on a secure intranet with links to other resources on the Internet. 
D) All of the above choices are true. 
E) Only "a" and "b" are truE. 
A) e-HRM involves providing HR-related information over the Internet. 
B) More and more organizations are engaging in e-HRM. 
C) e-HRM may combine company-specific resources on a secure intranet with links to other resources on the Internet. 
D) All of the above choices are true. 
E) Only "a" and "b" are truE. D

Question 3

How do organizations measure employee satisfaction and engagement? How are the results used and what advice do you have for organizations in regard to measuring employee satisfaction and engagement?

Accepted Answer

Usually,a survey is used to measure employee satisfaction and engagement.The organization's human resource strategy should include a systematic ongoing program of employee surveys to allow the monitoring of trends and to prevent voluntary turnover.These ongoing surveys also allow the organization to measure whether new policies improve job satisfaction and engagement.
Comparisons can also be made between departments and groups to identify successful practices and to other firms in the organization's industry.
Because conducting surveys raises employee expectations,organizations must take the process seriously and be prepared to act on the results.The organization can use an established scale or develop its own scale if it wants to get feedback on aspects of work specific to the organization.

Question 4

Key features of a learning organization include all but one of the following.Name the exception.

Accepted Answer

A) Knowledge is shared 
B) Standardization is widespread 
C) Employees are valued 
D) Critical systemic thinking is widespread 
E) Engages in continuous learning 
A) Knowledge is shared 
B) Standardization is widespread 
C) Employees are valued 
D) Critical systemic thinking is widespread 
E) Engages in continuous learning

Question 5

What is the standard feature of a modern HRIS which stores data in distinct files or fields that can be linked by common elements?

Accepted Answer

A) Use of self-service 
B) Use of transaction processing 
C) Use of relational databases 
D) All of the above 
E) None of the above 
A) Use of self-service 
B) Use of transaction processing 
C) Use of relational databases 
D) All of the above 
E) None of the above

Question 6

A computer system that incorporates the decision rules used by people who are considered to have expertise in a certain area is a(n):

Accepted Answer

A) decision support system. 
B) expert system. 
C) E-HRM system. 
D) transactional processing system. 
E) Human Resource Information System. 
A) decision support system. 
B) expert system. 
C) E-HRM system. 
D) transactional processing system. 
E) Human Resource Information System.

Question 7

Some organizations are moving beyond concern with job satisfaction and are attempting to cultivate ____________ where employees are satisfied,committed to,and prepared to support what is important to the organization.

Accepted Answer

A) employee retention 
B) employee engagement 
C) employee equity 
D) superior results 
E) managerial engagement 
A) employee retention 
B) employee engagement 
C) employee equity 
D) superior results 
E) managerial engagement

Question 8

High-performance work systems yield all but one of the following.Identify the exception.

Accepted Answer

A) High product quality 
B) Higher employee turnover 
C) Higher productivity 
D) Higher profits 
E) Satisfied customers 
A) High product quality 
B) Higher employee turnover 
C) Higher productivity 
D) Higher profits 
E) Satisfied customers

Question 9

Which of the following is NOT a reason for failures associated with mergers and acquisitions?

Accepted Answer

A) Top management conflict. 
B) Combining strategic weaknesses rather than strategic strengths. 
C) Failure to win employee support. 
D) Involving HR from the start. 
E) Loss of competitive position due to extended time to complete the deal. 
A) Top management conflict. 
B) Combining strategic weaknesses rather than strategic strengths. 
C) Failure to win employee support. 
D) Involving HR from the start. 
E) Loss of competitive position due to extended time to complete the deal.

Question 10

Creating a formal discipline process is a primary responsibility of:

Accepted Answer

A) the human resource department. 
B) supervisors and line managers. 
C) employees (unions). 
D) the government. 
E) all of the abovE. 
A) the human resource department. 
B) supervisors and line managers. 
C) employees (unions). 
D) the government. 
E) all of the abovE.

Question 11

Which of the following are techniques for measuring HRM's effectiveness in meeting its customers' needs?

Accepted Answer

A) Reviewing a set of key indicators. 
B) Measuring the outcomes of specific HRM activity. 
C) Measuring the economic value or ROI (return on investment)of HRM programs. 
D) All of the above choices are correct. 
E) "a" and "b" only. 
A) Reviewing a set of key indicators. 
B) Measuring the outcomes of specific HRM activity. 
C) Measuring the economic value or ROI (return on investment)of HRM programs. 
D) All of the above choices are correct. 
E) "a" and "b" only.

Question 12

New HR applications of technology continue to be introduced.Some of these technologies that have been widely adopted are transaction processing,decision support systems,and expert systems.Demonstrate your understanding of each of these technologies.

Accepted Answer

1.Transaction processing-refers to compu

Question 13

Which of the following is NOT a means to demonstrate corporate social responsibility?

Accepted Answer

A) Sustainability e.g."green" initiatives 
B) Paying competitive salaries 
C) Promoting volunteerism 
D) Providing meaningful work 
E) Having high ethical standards 
A) Sustainability e.g."green" initiatives 
B) Paying competitive salaries 
C) Promoting volunteerism 
D) Providing meaningful work 
E) Having high ethical standards

Question 14

What are key areas of HR due diligence in successful mergers and acquisitions?

Accepted Answer

There is growing recognition that HR can

Question 15

One of the most popular ways to empower employees is to design work so that it can be performed on an individual basis.

Accepted Answer

A) True 
 B)False

Question 16

HR How-To))"At work,do you have the opportunity to do what you do best every day?" is a question in a popular employee satisfaction survey.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is NOT an example of e-HRM?

Accepted Answer

A) Employer goes online to retrieve information posted by job applicants. 
B) Job applicant completes an online test and the results are transmitted to the employer. 
C) Online survey of employee satisfaction or engagement. 
D) Employees and managers update performance goals and results online. 
E) All of the above choices are examples of e-HRM. 
A) Employer goes online to retrieve information posted by job applicants. 
B) Job applicant completes an online test and the results are transmitted to the employer. 
C) Online survey of employee satisfaction or engagement. 
D) Employees and managers update performance goals and results online. 
E) All of the above choices are examples of e-HRM.

Question 18

An exit interview is a meeting with an employee to explore his or her thoughts and feelings about the job and to uncover issues in the effort to prevent that employee from becoming disgruntled.

Accepted Answer

A) True 
 B)False

Question 19

According to research,organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

Accepted Answer

A) True 
 B)False

Question 20

The audit approach to evaluating HR effectiveness focuses on reviewing the various outcomes of the HR functions.

Accepted Answer

A) True 
 B)False

Which of the following is NOT an element of a high-performance work system?

Which one of the following is true of e-HRM?

How do organizations measure employee satisfaction and engagement? How are the results used and what advice do you have for organizations in regard to measuring employee satisfaction and engagement?

Key features of a learning organization include all but one of the following.Name the exception.

What is the standard feature of a modern HRIS which stores data in distinct files or fields that can be linked by common elements?

A computer system that incorporates the decision rules used by people who are considered to have expertise in a certain area is a(n):

Some organizations are moving beyond concern with job satisfaction and are attempting to cultivate ____________ where employees are satisfied,committed to,and prepared to support what is important to the organization.

High-performance work systems yield all but one of the following.Identify the exception.

Which of the following is NOT a reason for failures associated with mergers and acquisitions?

Creating a formal discipline process is a primary responsibility of:

Which of the following are techniques for measuring HRM's effectiveness in meeting its customers' needs?

New HR applications of technology continue to be introduced.Some of these technologies that have been widely adopted are transaction processing,decision support systems,and expert systems.Demonstrate your understanding of each of these technologies.

Which of the following is NOT a means to demonstrate corporate social responsibility?

What are key areas of HR due diligence in successful mergers and acquisitions?

One of the most popular ways to empower employees is to design work so that it can be performed on an individual basis.

HR How-To))"At work,do you have the opportunity to do what you do best every day?" is a question in a popular employee satisfaction survey.

Which of the following is NOT an example of e-HRM?

An exit interview is a meeting with an employee to explore his or her thoughts and feelings about the job and to uncover issues in the effort to prevent that employee from becoming disgruntled.

According to research,organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

The audit approach to evaluating HR effectiveness focuses on reviewing the various outcomes of the HR functions.

Strategies, Trends, and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe and Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Training, Learning, and Development

Managing Employees Performance

Total Rewards

Collective Bargaining and Labour Relations

Managing Human Resources Globally

Filters

Exam 11: Creating and Sustaining Hig

Which of the following is NOT an element of a high-performance work system?

Which one of the following is true of e-HRM?

How do organizations measure employee satisfaction and engagement? How are the results used and what advice do you have for organizations in regard to measuring employee satisfaction and engagement?

Key features of a learning organization include all but one of the following.Name the exception.

What is the standard feature of a modern HRIS which stores data in distinct files or fields that can be linked by common elements?

A computer system that incorporates the decision rules used by people who are considered to have expertise in a certain area is a(n):

Some organizations are moving beyond concern with job satisfaction and are attempting to cultivate ____________ where employees are satisfied,committed to,and prepared to support what is important to the organization.

High-performance work systems yield all but one of the following.Identify the exception.

Which of the following is NOT a reason for failures associated with mergers and acquisitions?

Creating a formal discipline process is a primary responsibility of:

Which of the following are techniques for measuring HRM's effectiveness in meeting its customers' needs?

New HR applications of technology continue to be introduced.Some of these technologies that have been widely adopted are transaction processing,decision support systems,and expert systems.Demonstrate your understanding of each of these technologies.

Which of the following is NOT a means to demonstrate corporate social responsibility?

What are key areas of HR due diligence in successful mergers and acquisitions?

One of the most popular ways to empower employees is to design work so that it can be performed on an individual basis.

HR How-To))"At work,do you have the opportunity to do what you do best every day?" is a question in a popular employee satisfaction survey.

Which of the following is NOT an example of e-HRM?

An exit interview is a meeting with an employee to explore his or her thoughts and feelings about the job and to uncover issues in the effort to prevent that employee from becoming disgruntled.

According to research,organizations that introduce integrated high-performance work practices usually experience increases in productivity and long-term financial performance.

The audit approach to evaluating HR effectiveness focuses on reviewing the various outcomes of the HR functions.

Strategies, Trends, and Challenges in Human Resource Management

The Legal Context for Hrm and Creating Safe and Healthy Workplaces

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees

Training, Learning, and Development

Managing Employees Performance

Total Rewards

Collective Bargaining and Labour Relations

Managing Human Resources Globally

Filters