Exam 3: Interpersonal Communication Skills

When communicating with people with disabilities, effective managers

Someone from another culture may misunderstand your friendly intentions if you repeatedly reach out to touch him or her during a conversation.

When communicating with people from different cultures, you should

Why is "small talk" important when a group is first forming?

Studies suggest that, in general, women speak differently to other women than they do to men

____ is the psychological term for avoiding individual responsibility in a group setting.

Whether you are offering a compliment or a complaint, you should use more you statements than I statements in communicating with team members.

Which of the following is not a variable of group communication?

A common problem of team writing is

Women are more likely than men to interrupt someone to agree with what that person is saying.

Changes in the ethnic composition of the U.S. population will profoundly affect the way you conduct business and communicate with others.

If you are writing to someone and you do not know their gender, you should use a salutation that

Using wikis for group projects usually results in more contributions from group members, fewer in-person meetings, and better overall collaboration.

Which of the following is not a key question to consider when improving inclusiveness at your workplace?

In most countries, strong, consistent eye contact is considered a sign of confidence.

A group will perform more effectively if its members are allowed to contribute as fully as possible.

When communicating with a person who is disabled, you should

Team members are likely to be more open to your comments if you speak in specifics rather than exaggerating.

In the United States and Canada, most business exchanges occur at a distance known as the

Appreciating diversity among people is known as