Question 1

Static websites, intended only for people to retrieve information, can be useful but are least ideal for business communication.

Accepted Answer

A) True 
 B)False  True

Question 2

In contrast to a message's general purpose, the specific purpose

Accepted Answer

A)  identifies the specific needs of the primary and secondary audiences you want to reach. 
B)  defines the specific information you can offer as persuasive evidence. 
C)  includes background details that enhance your credibility as the writer. 
D)  serves as a starting point for mind-mapping the format of a specific message. 
E)  is sufficiently clear-cut to guide your decisions about content and organization. 
A)  identifies the specific needs of the primary and secondary audiences you want to reach. 
B)  defines the specific information you can offer as persuasive evidence. 
C)  includes background details that enhance your credibility as the writer. 
D)  serves as a starting point for mind-mapping the format of a specific message. 
E)  is sufficiently clear-cut to guide your decisions about content and organization. E

Question 3

Which of the following does not cause writer's block?

Accepted Answer

A)  questioning your ability to produce an effective message 
B)  becoming impatient with how much time a project takes 
C)  waiting until the last minute to draft a message 
D)  expecting to write a perfect message on the first try 
E)  producing too many ideas through brainstorming 
A)  questioning your ability to produce an effective message 
B)  becoming impatient with how much time a project takes 
C)  waiting until the last minute to draft a message 
D)  expecting to write a perfect message on the first try 
E)  producing too many ideas through brainstorming E

Question 4

Which of the following is not something you do when proofreading for format errors?

Accepted Answer

A)  Look for errors in grammar, spelling, and word usage. 
B)  Read the document again after making a change. 
C)  Check that the document looks attractive on the page. 
D)  Visually inspect the document for appropriate format. 
E)  Be sure that all document parts are in the proper position. 
A)  Look for errors in grammar, spelling, and word usage. 
B)  Read the document again after making a change. 
C)  Check that the document looks attractive on the page. 
D)  Visually inspect the document for appropriate format. 
E)  Be sure that all document parts are in the proper position.

Question 5

When you revise for content, you should check whether the purpose of your message will be clear to the reader.

Accepted Answer

A) True 
 B)False

Question 6

Explain how the writer's relationship with the audience affects a message.

Accepted Answer

The writer's relationship with the reade

Question 7

In cultures that emphasize relationships rather than tasks, emails are likely to

Accepted Answer

A)  get right to the point. 
B)  be shorter than emails from task-oriented cultures. 
C)  omit personal information. 
D)  begin with a list of deliverables. 
E)  be longer and include more personal information. 
A)  get right to the point. 
B)  be shorter than emails from task-oriented cultures. 
C)  omit personal information. 
D)  begin with a list of deliverables. 
E)  be longer and include more personal information.

Question 8

Even if you cannot satisfy everyone, your first priority is to satisfy the needs of the primary audience.

Accepted Answer

A) True 
 B)False

Question 9

Revising for style means

Accepted Answer

A)  checking the rhythm and flow of the sentences. 
B)  adjusting the tone to obvious flattery. 
C)  ensuring that sentences are long enough to persuade. 
D)  making sure your punctuation is correct. 
E)  ensuring that the needs of the audience are met. 
A)  checking the rhythm and flow of the sentences. 
B)  adjusting the tone to obvious flattery. 
C)  ensuring that sentences are long enough to persuade. 
D)  making sure your punctuation is correct. 
E)  ensuring that the needs of the audience are met.

Question 10

Based on the information in the textbook, what advice would you give to a businessperson about making the best use of time during the drafting phase of the writing process?

Accepted Answer

Compose the first draft after completing

Question 11

The first step of the writing process is to compose a first draft of the message.

Accepted Answer

A) True 
 B)False

Question 12

If your supervisor is hesitant about accepting your ideas, your best strategy would be to

Accepted Answer

A)  write a direct and to-the-point opening paragraph. 
B)  add a paragraph to establish your credibility. 
C)  preview your conclusion before you begin. 
D)  praise your supervisor for her past insights. 
E)  end your message with specific action steps. 
A)  write a direct and to-the-point opening paragraph. 
B)  add a paragraph to establish your credibility. 
C)  preview your conclusion before you begin. 
D)  praise your supervisor for her past insights. 
E)  end your message with specific action steps.

Question 13

Using "BCC" (blind carbon copy) is advisable whenever you want to show your manager how you are handling a difficult coworker situation--to protect yourself against recriminations later.

Accepted Answer

A) True 
 B)False

Question 14

Define primary audience and secondary audience. Be specific.

Accepted Answer

The primary audience is the individual w

Question 15

When writing to multiple audiences, adapt to the key decision maker.​

Accepted Answer

A) True 
 B)False

Question 16

When you personalize the content of a message, you make the reader feel important.

Accepted Answer

A) True 
 B)False

Question 17

Typically, people are willing to spend time reading long blocks of text on websites that they have selected themselves.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is not appropriate when writing a letter.?

Accepted Answer

A)  ​Use a formal salutation. 
B)  ​Use a professional closing. 
C)  ​Use many bulleted lists instead of longer paragraphs. 
D)  ​Print your letter on company stationary. 
A)  ​Use a formal salutation. 
B)  ​Use a professional closing. 
C)  ​Use many bulleted lists instead of longer paragraphs. 
D)  ​Print your letter on company stationary.

Question 19

List the three major types of errors to look for when proofreading a document.

Accepted Answer

a.Content errors. Read the document to e

Question 20

When you proofread a document, you are looking for all of the following except

Accepted Answer

A)  format errors. 
B)  content errors. 
C)  typographical errors. 
D)  secondary errors. 
E)  repeated or omitted words. 
A)  format errors. 
B)  content errors. 
C)  typographical errors. 
D)  secondary errors. 
E)  repeated or omitted words.

Static websites, intended only for people to retrieve information, can be useful but are least ideal for business communication.

In contrast to a message's general purpose, the specific purpose

Which of the following does not cause writer's block?

Which of the following is not something you do when proofreading for format errors?

When you revise for content, you should check whether the purpose of your message will be clear to the reader.

Explain how the writer's relationship with the audience affects a message.

In cultures that emphasize relationships rather than tasks, emails are likely to

Even if you cannot satisfy everyone, your first priority is to satisfy the needs of the primary audience.

Revising for style means

Based on the information in the textbook, what advice would you give to a businessperson about making the best use of time during the drafting phase of the writing process?

The first step of the writing process is to compose a first draft of the message.

If your supervisor is hesitant about accepting your ideas, your best strategy would be to

Using "BCC" (blind carbon copy) is advisable whenever you want to show your manager how you are handling a difficult coworker situation--to protect yourself against recriminations later.

Define primary audience and secondary audience. Be specific.

When writing to multiple audiences, adapt to the key decision maker.

When you personalize the content of a message, you make the reader feel important.

Typically, people are willing to spend time reading long blocks of text on websites that they have selected themselves.

Which of the following is not appropriate when writing a letter.?

List the three major types of errors to look for when proofreading a document.

When you proofread a document, you are looking for all of the following except

Understanding Business Communication

Team and Intercultural Communication

Interpersonal Communication Skills

The Writing Process

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentations

Employment Communication

Filters

Exam 5: Improving Your Writing Style

Static websites, intended only for people to retrieve information, can be useful but are least ideal for business communication.

In contrast to a message's general purpose, the specific purpose

Which of the following does not cause writer's block?

Which of the following is not something you do when proofreading for format errors?

When you revise for content, you should check whether the purpose of your message will be clear to the reader.

Explain how the writer's relationship with the audience affects a message.

In cultures that emphasize relationships rather than tasks, emails are likely to

Even if you cannot satisfy everyone, your first priority is to satisfy the needs of the primary audience.

Revising for style means

Based on the information in the textbook, what advice would you give to a businessperson about making the best use of time during the drafting phase of the writing process?

The first step of the writing process is to compose a first draft of the message.

If your supervisor is hesitant about accepting your ideas, your best strategy would be to

Using "BCC" (blind carbon copy) is advisable whenever you want to show your manager how you are handling a difficult coworker situation--to protect yourself against recriminations later.

Define primary audience and secondary audience. Be specific.

When writing to multiple audiences, adapt to the key decision maker.​

When you personalize the content of a message, you make the reader feel important.

Typically, people are willing to spend time reading long blocks of text on websites that they have selected themselves.

Which of the following is not appropriate when writing a letter.?

List the three major types of errors to look for when proofreading a document.

When you proofread a document, you are looking for all of the following except

Understanding Business Communication

Team and Intercultural Communication

Interpersonal Communication Skills

The Writing Process

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Writing the Report

Oral Presentations

Employment Communication

Filters

When writing to multiple audiences, adapt to the key decision maker.