Exam 9: Production Systems

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Why is the offshoring debate an excellent example of conflicting priorities in the stakeholder model?

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Offshoring may maximize a company's profits by reducing labor and materials costs,and this would benefit its shareholders.Offshoring may also open new markets for the company's products,thus benefiting customers in the region.It may also make the company more globally competitive,which may ultimately save jobs in the U.S.However,losing jobs to locations with cheaper labor may also eliminate jobs in the U.S.,and this would negatively affect the company's employees in the U.S.Offshoring operations may also make the company less responsive to its customers in the U.S.

Which of the following is a major difference between a line view and a circular view?

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C

________ refers to contracting out certain business functions or operations to other companies.

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A

________ are estimates of future demand for a company's products.

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ISO 9000 is a methodology used for customized production and avoids the use of standards.

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Explain the concept of value webs.

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________ is a comprehensive approach of companywide policies,practices,and procedures to ensure that every product meets quality standards.

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________ refers to overseeing all the activities involved in producing goods and services.

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Select a company of your choice and create a systems model for the company.Create the model by identifying various systems and by representing the company itself as a large system that receives inputs and provides outputs.Clearly mention the transformation processes in your model.

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Compare and contrast mass production,customized production,and mass customization.

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Inventory control refers to determining how much of what to have on hand at any given time.

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Outsourcing and offshoring are synonymous terms.

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A company that hires an outside firm to do its accounting and payroll function is outsourcing that function.

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In batch-of-one production,the producer creates a unique good or service for each customer.

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Services that must be consumed at the same time they are produced are known as perishable services.

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A firm's suppliers are not part of its value chain.

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Gobex financial services is a multinational firm that has many branches across the globe.The U.S subsidiary of the firm assigns its accounting tasks to the Chinese subsidiary.Lower labor costs enable the Chinese firm to perform the tasks more efficiently.This is an example of ________.

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Offshoring is moving processes to markets that are closer to home in order to minimize transportation and management costs.

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________ is a globally recognized family of standards for quality management systems.

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Capacity planning refers to making decisions about the arrangement of production work centers and other elements.

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