Question 1

Compare and contrast matrix structure with network structure.

Accepted Answer

A matrix structure is an organizational design in which employees from functional departments form teams to combine their specialized skills.This structure allows the company to pool and share resources across divisions and functional groups.The matrix may be a permanent feature of the organization's design,or it may be established to complete a specific project.
A network structure stretches beyond the boundaries of a company to connect a variety of partners and suppliers that perform selected tasks for a headquarters organization.Also called a virtual organization,a network organization can outsource engineering,marketing,research,accounting,production,distribution,or other functions.The design of a network structure stems from decisions about core competencies,with executives deciding which functions to focus on internally and which to outsource.

Question 2

________ are those activities in which a company excels and has the potential to create competitive advantages.

Accepted Answer

A)  Core competencies 
B)  Span of management 
C)  Cost leadership 
D)  Economies of scale 
E)  Value chain 
A)  Core competencies 
B)  Span of management 
C)  Cost leadership 
D)  Economies of scale 
E)  Value chain A

Question 3

Enid works as a customer service agent at Clarence Fashion Apparel,a New York based women's fashion apparel and accessories store.She is often late to work,is reluctant to offer assistance to customers,and has had low performance levels for the past six months.Enid is hostile toward the other customer service agents at the shop,and does not attend any of the team activities.She is most likely to be a ________.

Accepted Answer

A)  nonparticpator 
B)  task-specialist 
C)  socioemotional contributor 
D)  groupthink employee 
E)  dual-role contributor 
A)  nonparticpator 
B)  task-specialist 
C)  socioemotional contributor 
D)  groupthink employee 
E)  dual-role contributor A

Question 4

Alpha Laboratories,a global pharmaceuticals company,groups its employees into several departments such as research and development,regulatory affairs,production,quality control,quality assurance,and sales & marketing.Employees are grouped by specialization to allow for the efficient use of resources and encourage the development of in-depth skills.Alpha Laboratories is most likely to have a(n)________.

Accepted Answer

A)  divisional structure 
B)  matrix structure 
C)  functional structure 
D)  virtual structure 
E)  network structure 
A)  divisional structure 
B)  matrix structure 
C)  functional structure 
D)  virtual structure 
E)  network structure

Question 5

A structure in which employees are assigned to both a functional group and a project team simultaneously is called a(n)________.

Accepted Answer

A)  network structure 
B)  virtual structure 
C)  matrix structure 
D)  line structure 
E)  informal structure 
A)  network structure 
B)  virtual structure 
C)  matrix structure 
D)  line structure 
E)  informal structure

Question 6

________ refers to the number of layers the chain of command is divided into from the top of the company to the bottom.

Accepted Answer

A)  Vertical structure 
B)  Horizontal structure 
C)  Hybrid structure 
D)  Line structure 
E)  Line-and-staff structure 
A)  Vertical structure 
B)  Horizontal structure 
C)  Hybrid structure 
D)  Line structure 
E)  Line-and-staff structure

Question 7

How do teams differ from work groups?

Accepted Answer

A team is a unit of two or more people w

Question 8

In a team,people who focus on work-related accomplishments over human needs,and help the team reach its goals are said to assume the ________.

Accepted Answer

A)  task-specialist role 
B)  nonparticpator role 
C)  dual role 
D)  socioemotional role 
E)  people-oriented role 
A)  task-specialist role 
B)  nonparticpator role 
C)  dual role 
D)  socioemotional role 
E)  people-oriented role

Question 9

Blackstone Stove Company has three self-contained business units that specialize in the design,manufacture and sale of cooking appliances: one business unit for microwave ovens,another for gas and electric ranges,and a third for gas grills.The business units are self-contained and enjoy great autonomy.Blackstone Stove has a ________ structure.

Accepted Answer

A)  matrix 
B)  divisional 
C)  functional 
D)  line 
E)  network 
A)  matrix 
B)  divisional 
C)  functional 
D)  line 
E)  network

Question 10

Functional teams are also known as ________ teams.

Accepted Answer

A)  control 
B)  cluster 
C)  command 
D)  community 
E)  committee 
A)  control 
B)  cluster 
C)  command 
D)  community 
E)  committee

Question 11

According to Bruce Tuckman's model,
-In the ________ stage,conflicts are resolved,and team harmony develops.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning 
A)  forming 
B)  storming 
C)  norming 
D)  performing 
E)  adjourning

Question 12

MNB Manufacturers,a home appliances manufacturing firm,creates a team comprised of employees from research and development,finance,marketing and sales,and product assurance departments.The face-to-face team is closely scrutinized.This specialized,permanent team is responsible for generating innovative business expansion plans.It is most likely to be which of the following forms of teams?

Accepted Answer

A)  self-managed team 
B)  task force 
C)  virtual team 
D)  cross-functional team 
E)  command team 
A)  self-managed team 
B)  task force 
C)  virtual team 
D)  cross-functional team 
E)  command team

Question 13

Compare and contrast a task force with a committee.

Accepted Answer

A cross-functional team can take on a nu

Question 14

Compare and contrast line organization and line-and-staff organization.

Accepted Answer

The simplest and most common chain-of-co

Question 15

Nick is the team lead of an 8 member team of loan originators at Cooper and Co.,a commercial real estate brokerage firm.He tends to focus on supporting the emotional needs of his team members.He often organizes events such as baseball games and movie nights to strengthen the social unity of his team.However,he often neglects to complete specific tasks.He is most likely to be categorized under which of the following team member roles?

Accepted Answer

A)  authoritarian role 
B)  task-specialist role 
C)  nonparticpator role 
D)  dual role 
E)  socioemotional role 
A)  authoritarian role 
B)  task-specialist role 
C)  nonparticpator role 
D)  dual role 
E)  socioemotional role

Question 16

Destructive conflict can lead to win-lose or lose-lose outcomes,in which one or both sides lose,to the detriment of the entire team.

Accepted Answer

A) True 
 B)False

Question 17

Organization structure is a framework that enables managers to divide responsibilities,ensure employee accountability,and distribute decision-making authority.

Accepted Answer

A) True 
 B)False

Question 18

Grouping workers according to their similar skills,resource use,and expertise is called a(n)________ structure.

Accepted Answer

A)  divisional 
B)  functional 
C)  matrix 
D)  virtual 
E)  network 
A)  divisional 
B)  functional 
C)  matrix 
D)  virtual 
E)  network

Question 19

People who assume the task-specialist role focus on supporting the team's emotional needs and strengthening the team's social unity.

Accepted Answer

A) True 
 B)False

Question 20

Discuss the steps team members and team leaders can take to prevent conflicts.

Accepted Answer

Team members and team leaders can take s

Compare and contrast matrix structure with network structure.

________ are those activities in which a company excels and has the potential to create competitive advantages.

A structure in which employees are assigned to both a functional group and a project team simultaneously is called a(n)________.

________ refers to the number of layers the chain of command is divided into from the top of the company to the bottom.

How do teams differ from work groups?

In a team,people who focus on work-related accomplishments over human needs,and help the team reach its goals are said to assume the ________.

Functional teams are also known as ________ teams.

According to Bruce Tuckman's model, -In the ________ stage,conflicts are resolved,and team harmony develops.

Compare and contrast a task force with a committee.

Compare and contrast line organization and line-and-staff organization.

Destructive conflict can lead to win-lose or lose-lose outcomes,in which one or both sides lose,to the detriment of the entire team.

Organization structure is a framework that enables managers to divide responsibilities,ensure employee accountability,and distribute decision-making authority.

Grouping workers according to their similar skills,resource use,and expertise is called a(n)________ structure.

People who assume the task-specialist role focus on supporting the team's emotional needs and strengthening the team's social unity.

Discuss the steps team members and team leaders can take to prevent conflicts.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Production Systems

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

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Exam 8: Organization and Teamwork

Compare and contrast matrix structure with network structure.

________ are those activities in which a company excels and has the potential to create competitive advantages.

A structure in which employees are assigned to both a functional group and a project team simultaneously is called a(n)________.

________ refers to the number of layers the chain of command is divided into from the top of the company to the bottom.

How do teams differ from work groups?

In a team,people who focus on work-related accomplishments over human needs,and help the team reach its goals are said to assume the ________.

Functional teams are also known as ________ teams.

According to Bruce Tuckman's model, -In the ________ stage,conflicts are resolved,and team harmony develops.

Compare and contrast a task force with a committee.

Compare and contrast line organization and line-and-staff organization.

Destructive conflict can lead to win-lose or lose-lose outcomes,in which one or both sides lose,to the detriment of the entire team.

Organization structure is a framework that enables managers to divide responsibilities,ensure employee accountability,and distribute decision-making authority.

Grouping workers according to their similar skills,resource use,and expertise is called a(n)________ structure.

People who assume the task-specialist role focus on supporting the team's emotional needs and strengthening the team's social unity.

Discuss the steps team members and team leaders can take to prevent conflicts.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Production Systems

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters