Exam 7: Management Roles, Functions, and Skills
Describe 'SMART' goals with an example.
Business people are often advised to make their goals and objectives "SMART," as in specific,measurable,attainable,relevant,and time limited.For example,"substantially increase our sales" is a poorly worded statement because it doesn't define what substantial means or when it should be measured.
Briefly explain the four basic categories of management skills.
The four types of skills are explained below.
(1)Interpersonal skills:These are skills required to understand other people and to interact effectively with them.
(2)Technical skills:They refer to the ability and knowledge to perform the mechanics of a particular job.
(3)Conceptual skills:They refer to the ability to understand the relationship of parts to the whole.
(4)Decision-making skills:They refer to the ability to identify a decision situation,analyze the problem,weigh the alternatives,choose an alternative,implement it,and evaluate the results.
The overall plan might be supported at the next level down by such plans as research and development plan,manufacturing plan,and marketing plan.Such functional plans are called ________ plans.
D
Compare and contrast mission statements,vision statements,and values statements.
Do you think having a positive culture is important to an organization? Explain your answer.
The executive dashboard is a tool that provides quick-read summaries of vital performance variables.
Which of the following is an opportunity available to Alfa Knowledge?
A(n)________ is a brief and inspirational expression of what a company aspires to be.
A(n)________ is a tool that provides quick-read summaries of vital performance variables.
Choosing a candidate from several job applicants is an example of the ________ role of managers.
________ skills refer to technical skills in information gathering,data analysis,planning,organizing,and other aspects of managerial work.
Charles is the CFO of a manufacturing organization.When determining how much money should be allocated to each departmental budget,he is performing the ________ role of management.
Autocratic leaders allow subordinates to make all the decisions concerning their performance.
A manager has the capability of reducing his disruptive impulses and moods.He also has the ability to understand others' feelings.These capabilities are indicative of ________.
Which of the following is a typical role of middle managers in an organization?
Organizing is the process of arranging resources to carry out an organization's plans.
________ is the most important and pervasive interpersonal skill that managers use.
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