Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Garrett works in his firm's human resources department. He is responsible for designing a new job application form for his firm. The questions Garrett includes on the new form should avoid broad questions about the applicant's beliefs, culture and family background, and should focus instead on factors such as the applicant's work experience, education, and career objectives.

Employment tests should focus on general job skills rather than skills that are related directly to the job.

Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees.

workers have a higher skill level than their current job requires.

Jolie is a human resource manager who is currently involved in selecting employees. Which of the following activities is Jolie most likely to be working on in her present assignment?

For many types of service organizations such as hospitals, banks and airlines, the primary cost of operations is:

When it comes to human resource management issues, the federal government generally has taken a "hands off" approach since the early 1960s.

The Equal Employment Opportunity Act gave the Equal Employment Opportunity Commission the authority to:

A human resource inventory is designed to reveal whether:

The first step in the selection process is:

Although there are advantages and disadvantages to home-based workers for both the employer and employee the disadvantages to employer, employee, and society in general can be summarized as:

The growing importance of human resource issues has led most firms to expect only its human resource specialists to tackle HR issues.

During an interview, a manager should be careful not to ask the applicant about his or her family or other non-job related questions.

Chris Schubert is a human resource manager with the Night Owl Publishing Company. He just finished creating a document that describes what editors do at their jobs. The study Chris has completed is known as a human resource inventory.

Andrew took a job with a company that strives to market several new consumer products each year. Prior to this position, he worked in a research lab at a university where he studied nanotechnology. He accepted the new position because the salary was significantly above what he previously made. Within a month's time at the new job, his manager began to have reservations about bringing him on board. Andrew seemed to prefer to work independently of others, and when he did interact with his new colleagues, he passed along subtle reminders of his extensive and superior academic credentials. From a recruitment standpoint, this situation serves as an indication of:

Companies are utilizing home-based workers as , shifting away from the expense of maintaining in-house operators or less qualified offshore operators.

The main reason firms conduct performance appraisals is to establish a formal record of job performance that will protect them from lawsuits filed by unhappy workers.

Betty Roosevelt is a human resource manager with Avondale Industries. Her current assignment is to revise and update Avondale's employment testing procedures. Betty should:

One purpose of a human resource inventory is to determine whether the labor force is technically up-to-date and well trained.

It is not uncommon for companies today to test their employees and job applicants for drug use.