Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Greg, a control room engineer at Tri State Power, Inc.'s nuclear power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights, sounds, and experiences of a real control room under emergency conditions. TriState uses to train its engineers.

(Multiple Choice)
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At Washington Seat Belt Industries, new workers are immediately assigned to jobs. They learn by doing the actual work and by watching longer-term employees. This company uses a policy of:

(Multiple Choice)
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When you collect information about a particular job title, including how the job is performed and what it takes to perform the job, you are conducting a job analysis.

(True/False)
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Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

(True/False)
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Ben Eisner is a HR manager at Claymont Communications. Which of the following tasks would Ben perform as a part of the human resource planning process?

(Multiple Choice)
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A firm that wants to reduce its office costs, broaden its base of available talent and improve job satisfaction could achieve all of these goals by:

(Multiple Choice)
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Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

(True/False)
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The changes in the American business system that have had the most dramatic impact on the workings of the free enterprise system are the changes in:

(Multiple Choice)
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Which of the following is an essential element of a job description?

(Multiple Choice)
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The U.S. Supreme Court has ruled that women cannot be barred from "men only" clubs where, in the past, business contacts are often made and business activity occurs.

(True/False)
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The benefit of a firm establishing "hoteling" is that it can reduce operating costs because it eliminates the need for office space, for employees that telecommute.

(True/False)
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Many firms now offer their employees benefits, such as on-site haircuts and free breakfasts, which help employees maintain a balance between work and family life.

(Multiple Choice)
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Jake accepted a management trainee position at Opelika Resorts, a real estate development company. Corporate management believes Jake has potential to move into a top management position within the organization. They have begun assigning Jake to a different department every few months so he can obtain the broad perspective needed by top managers. This company is using to develop Jake's management skills.

(Multiple Choice)
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Discrimination against whites and males is referred to as:

(Multiple Choice)
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When managing your human resources, is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.

(Multiple Choice)
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One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are deferring retirement.

(True/False)
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A disadvantage of job sharing is that it requires a firm to hire, train, motivate, and supervise more employees.

(True/False)
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The was created by the Civil Rights Act of 1964, and has since become a formidable regulatory force in the administration of human resource management.

(Multiple Choice)
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A common way of compensating teams is a system, in which bonuses are based on improvements over a previous performance baseline.

(Multiple Choice)
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Julie Daniels recently became a member of the Plumbers Union. She has been told she will work with John Weimeister, a skilled and experienced plumber, for at least three years in order to learn all of the skills and techniques of her craft. This type of training is referred to as:

(Multiple Choice)
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