Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Companies that employ home-based workers are establishing a reservation system called that temporarily assigns employees to a desk if they need to come to an office location.

A fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount is known as a soft benefit plan.

take inventory of the type of workers (including the skills of the workers) that the business already has, in order to determine if it has the most up to date workforce for its needs; he/she then proceeds with (2) analyzing each job; (3) forecasting the firm's requirements for various job titles, and (4) making a determination of the future supply of skilled labor available to meet the demands of the business. Lastly, the HR professional (5) develops a human resource strategic plan.

Networking is the process of establishing and maintaining contacts and using those contacts to develop strong relationships that serve as informal development systems.

Many firms are now contracting with outside companies to administer their employee benefits plans.

The most common reason for hiring contingent workers is that they improve worker morale.

Most workers resist taking advantage of flexible work schedules because:

Elise is the manager in the finance department for a company that competes in a service industry. If her company is like most contemporary firms, Elise will leave almost all aspects of human resource functions to specialists in the human resource department.

Sonny Skies is in his late fifties and loves his work as a pilot for a major airline. He wants to continue working for many more years. The Age Discrimination in Employment Act provides Sonny with the right to keep his job as long as his company is financially sound and he does not commit a felony.

The Golden Handshake is a popular method of firing or dismissing senior members of your workforce.

An employment appraisal may include a 360-degree review, which is an appraisal that includes job-related and non-job-related comments from a range of employees.

The time when all employees must be present in a flextime plan is referred to as:

According to the American with Disabilities Act, which of the following is not an appropriate screening tool?

One objective of a carefully managed compensation and benefit program is to retain valued employees.

Internet-based training courses are sometimes also called:

The first step in the performance appraisal process is to:

When Sally Miller was hired to a lower-level management position at Zinwick and Associates, she was introduced to Wendy Hopper, and told that Wendy would be her mentor. As a mentor, Wendy will coach and guide Sally, introduce her to the right people, and be her organizational sponsor.

Rick is in his early sixties. A few years ago he had planned to retire by the time he was sixty, but when the time came, he decided to continue working. In fact, not only is Rick still working, he has no intention of retiring or setting a time when retirement might occur. Rick's decision to keep working into his late sixties is unusual in today's labor market.

After preparing a job analysis, the next step in the human resource planning process is to:

Even employees who work on a busy production floor need performance appraisals. If the manager cannot conduct a closed-door appraisal session, the supervisor should conduct these wherever he/she can find room.