Question 1

A major characteristic of a compressed workweek is that:

Accepted Answer

A) It increases the overall costs to everyone: employers, employees, and society. 
B) It increases theft because employees are likely to take more office supplies home, which changes their overall attitude about honesty. 
C) It decreases important social interaction between and among employees on a number of levels, resulting in a change in the social network and corporate culture. 
D) It decreases everyone's competitive advantage. 
A) It increases the overall costs to everyone: employers, employees, and society. 
B) It increases theft because employees are likely to take more office supplies home, which changes their overall attitude about honesty. 
C) It decreases important social interaction between and among employees on a number of levels, resulting in a change in the social network and corporate culture. 
D) It decreases everyone's competitive advantage.

Question 2

An increasing number of contingent workers are highly trained professionals.

Accepted Answer

A) True 
 B)False

Question 3

Dana is a supervisor at a small manufacturing plant. Her pay starts at $635 per week. Dana is paid on a(n):

Accepted Answer

A) The increasingly global nature of markets and the impact of television, movies and the Internet on people's attitudes and perceptions have largely eliminated cultural differences between foreign and domestic workers. 
B) Currency rate differences and different laws with respect to fringe benefits such as health insurance and time-off, offer challenges for HR management. 
C) U.S. laws require American firms to hire, train, and pay employees in other countries the same way their U.S. employees are hired, trained and paid. 
D) More often than not, American firms have found that cultural differences in other nations are so great that it is more efficient to staff key positions in foreign facilities with American workers rather than hire foreign workers. 
A) The increasingly global nature of markets and the impact of television, movies and the Internet on people's attitudes and perceptions have largely eliminated cultural differences between foreign and domestic workers. 
B) Currency rate differences and different laws with respect to fringe benefits such as health insurance and time-off, offer challenges for HR management. 
C) U.S. laws require American firms to hire, train, and pay employees in other countries the same way their U.S. employees are hired, trained and paid. 
D) More often than not, American firms have found that cultural differences in other nations are so great that it is more efficient to staff key positions in foreign facilities with American workers rather than hire foreign workers.

Question 4

Dan works for ElekTek, a firm producing sophisticated electronic equipment used in state-of-the-art security systems. Dan is happy to see that the value of ElekTek's stock has reached $47 per share, because certain employees (including Dan) have the opportunity to buy a given number of shares of its stock for $30 per share for the next year regardless of how high the market price goes. Elec Tek is offering some employees a:

Accepted Answer

A) salary pay system. 
B) commission pay plan. 
C) rolling rate system. 
D) income averaging plan. 
A) salary pay system. 
B) commission pay plan. 
C) rolling rate system. 
D) income averaging plan.

Question 5

is the process of training and educating employees to become good managers and then developing their managerial skills over time.

Accepted Answer

A) Management development 
B) Vestibule training 
C) Pre-mentoring 
D) Self-actualization training 
A) Management development 
B) Vestibule training 
C) Pre-mentoring 
D) Self-actualization training

Question 6

Though temporary workers are employed in most sectors of the economy, almost none have been hired to fill manufacturing jobs.

Accepted Answer

A) True 
 B)False

Question 7

A disadvantage of flextime plans is that they often:

Accepted Answer

A) flextime plan 
B) compressed workweek 
C) maximum plan 
D) double shift plan 
A) flextime plan 
B) compressed workweek 
C) maximum plan 
D) double shift plan

Question 8

Frank Lehman is a human resource manager at a major corporation. If Frank's company is like most firms today, which of the following statements about Frank's job is likely to be the most accurate?

Accepted Answer

A) Most of Frank's time will be devoted to clerical duties such as processing payroll checks and keeping employee files updated. 
B) Frank's job will be simpler in the future than it was in the past, because the percentage of new workers entering the labor force who are poorly educated and unprepared for work is slowly but steadily declining. 
C) Government laws and regulations concerning hiring, worker safety, pay, and unionization will make Frank's work complex and challenging. 
D) Frank and his fellow human resource managers will be given complete responsibility for performing all human resource functions within the organization. 
A) Most of Frank's time will be devoted to clerical duties such as processing payroll checks and keeping employee files updated. 
B) Frank's job will be simpler in the future than it was in the past, because the percentage of new workers entering the labor force who are poorly educated and unprepared for work is slowly but steadily declining. 
C) Government laws and regulations concerning hiring, worker safety, pay, and unionization will make Frank's work complex and challenging. 
D) Frank and his fellow human resource managers will be given complete responsibility for performing all human resource functions within the organization.

Question 9

At a large law firm, Gina works daily as a secretary from 9:00 a.m. until 1:00 p.m., when she is replaced by Cassie who works from 1:00 until 5:00 p.m. The arrangement Gina and Cassie have at the law firm is known as:

Accepted Answer

A) Although home-based work may become very popular in the future, only a small percentage of workers currently work at home on a regular basis. 
B) Telecommuting offers big advantages for many workers, but is likely to increase costs for employers significantly. 
C) Home-based work tends to increase the productivity of almost all workers, since people tend to be more productive when they are comfortable and can work flexible hours. 
D) Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers. 
A) Although home-based work may become very popular in the future, only a small percentage of workers currently work at home on a regular basis. 
B) Telecommuting offers big advantages for many workers, but is likely to increase costs for employers significantly. 
C) Home-based work tends to increase the productivity of almost all workers, since people tend to be more productive when they are comfortable and can work flexible hours. 
D) Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks, but this freedom and flexibility can create problems for some workers.

Question 10

Wal-Mart stores in northern Illinois have gone to a , where management works four 10-hour days, and has four days off.

Accepted Answer

A) core time. 
B) mandatory attendance time. 
C) shared facilities time. 
D) compressed time. 
A) core time. 
B) mandatory attendance time. 
C) shared facilities time. 
D) compressed time.

Question 11

Corporate managers who supervise, coach, and guide lower-level employees and serve as their organizational sponsors are called:

Accepted Answer

A)  networkers. 
B) role models. 
C) mentors. 
D) corporate guides. 
A)  networkers. 
B) role models. 
C) mentors. 
D) corporate guides.

Question 12

The process of training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time is called management simulation.

Accepted Answer

A) True 
 B)False

Question 13

Chris is a member of the carpenters' union who recently achieved the classification of journeyman. This means that Chris:

Accepted Answer

A) is a contingent worker. 
B) passed a written exam, but is still working to learn the basic skills needed to be a carpenter. 
C) has successfully completed his apprenticeship program. 
D) is an apprentice and still on the journey of becoming a certified professional carpenter. 
A) is a contingent worker. 
B) passed a written exam, but is still working to learn the basic skills needed to be a carpenter. 
C) has successfully completed his apprenticeship program. 
D) is an apprentice and still on the journey of becoming a certified professional carpenter.

Question 14

Although the purpose of affirmative action was to "right past wrongs" against minorities, subsequent laws were passed to reverse earlier decisions that required some industries to maintain employment quotas when it came to the hiring of minorities.

Accepted Answer

A) True 
 B)False

Question 15

Employees sometimes prefer increases in fringe benefits rather than increases in wages or salaries, because many fringe benefits are not subject to taxes.

Accepted Answer

A) True 
 B)False

Question 16

is the easiest kind of training to implement, when the job requires simple tasks and/or repetitive.

Accepted Answer

A) Vestibule training 
B) Job simulation 
C) On-the-job training 
D) An employee boot camp 
A) Vestibule training 
B) Job simulation 
C) On-the-job training 
D) An employee boot camp

Question 17

Which of the following statements about how current HR law views disabilities is accurate?

Accepted Answer

A) The law varies depending upon how the employee acquired the disability. 
B) Disabilities include diseases such as epilepsy, cancer, and diabetes. 
C) Disabilities refer to physical but not mental disorders. 
D) Any disorder that does not require the employee to adapt the work environment to accommodate the employee. 
A) The law varies depending upon how the employee acquired the disability. 
B) Disabilities include diseases such as epilepsy, cancer, and diabetes. 
C) Disabilities refer to physical but not mental disorders. 
D) Any disorder that does not require the employee to adapt the work environment to accommodate the employee.

Question 18

Due to a strong economy, employees in manufacturing industries have not had to worry about taking pay cuts, also called "give- backs".

Accepted Answer

A) True 
 B)False

Question 19

According to the Making Ethical Decisions box in Chapter 11, it is not unethical to motivate temporary employees by alluding to future opportunities to become a permanent employee, even when you know that there are no additional permanent positions on the horizon.

Accepted Answer

A) True 
 B)False

Question 20

Telecommuting can actually save employers money by reducing their need for office space.

Accepted Answer

A) True 
 B)False

A major characteristic of a compressed workweek is that:

An increasing number of contingent workers are highly trained professionals.

Dana is a supervisor at a small manufacturing plant. Her pay starts at $635 per week. Dana is paid on a(n):

is the process of training and educating employees to become good managers and then developing their managerial skills over time.

Though temporary workers are employed in most sectors of the economy, almost none have been hired to fill manufacturing jobs.

A disadvantage of flextime plans is that they often:

Frank Lehman is a human resource manager at a major corporation. If Frank's company is like most firms today, which of the following statements about Frank's job is likely to be the most accurate?

At a large law firm, Gina works daily as a secretary from 9:00 a.m. until 1:00 p.m., when she is replaced by Cassie who works from 1:00 until 5:00 p.m. The arrangement Gina and Cassie have at the law firm is known as:

Wal-Mart stores in northern Illinois have gone to a , where management works four 10-hour days, and has four days off.

Corporate managers who supervise, coach, and guide lower-level employees and serve as their organizational sponsors are called:

The process of training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time is called management simulation.

Chris is a member of the carpenters' union who recently achieved the classification of journeyman. This means that Chris:

Although the purpose of affirmative action was to "right past wrongs" against minorities, subsequent laws were passed to reverse earlier decisions that required some industries to maintain employment quotas when it came to the hiring of minorities.

Employees sometimes prefer increases in fringe benefits rather than increases in wages or salaries, because many fringe benefits are not subject to taxes.

is the easiest kind of training to implement, when the job requires simple tasks and/or repetitive.

Which of the following statements about how current HR law views disabilities is accurate?

Due to a strong economy, employees in manufacturing industries have not had to worry about taking pay cuts, also called "give- backs".

According to the Making Ethical Decisions box in Chapter 11, it is not unethical to motivate temporary employees by alluding to future opportunities to become a permanent employee, even when you know that there are no additional permanent positions on the horizon.

Telecommuting can actually save employers money by reducing their need for office space.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Filters

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A major characteristic of a compressed workweek is that:

An increasing number of contingent workers are highly trained professionals.

Dana is a supervisor at a small manufacturing plant. Her pay starts at $635 per week. Dana is paid on a(n):

is the process of training and educating employees to become good managers and then developing their managerial skills over time.

Though temporary workers are employed in most sectors of the economy, almost none have been hired to fill manufacturing jobs.

A disadvantage of flextime plans is that they often:

Frank Lehman is a human resource manager at a major corporation. If Frank's company is like most firms today, which of the following statements about Frank's job is likely to be the most accurate?

At a large law firm, Gina works daily as a secretary from 9:00 a.m. until 1:00 p.m., when she is replaced by Cassie who works from 1:00 until 5:00 p.m. The arrangement Gina and Cassie have at the law firm is known as:

Wal-Mart stores in northern Illinois have gone to a , where management works four 10-hour days, and has four days off.

Corporate managers who supervise, coach, and guide lower-level employees and serve as their organizational sponsors are called:

The process of training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time is called management simulation.

Chris is a member of the carpenters' union who recently achieved the classification of journeyman. This means that Chris:

Although the purpose of affirmative action was to "right past wrongs" against minorities, subsequent laws were passed to reverse earlier decisions that required some industries to maintain employment quotas when it came to the hiring of minorities.

Employees sometimes prefer increases in fringe benefits rather than increases in wages or salaries, because many fringe benefits are not subject to taxes.

is the easiest kind of training to implement, when the job requires simple tasks and/or repetitive.

Which of the following statements about how current HR law views disabilities is accurate?

Due to a strong economy, employees in manufacturing industries have not had to worry about taking pay cuts, also called "give- backs".

According to the Making Ethical Decisions box in Chapter 11, it is not unethical to motivate temporary employees by alluding to future opportunities to become a permanent employee, even when you know that there are no additional permanent positions on the horizon.

Telecommuting can actually save employers money by reducing their need for office space.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Filters