Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Managers at a local bank are discussing the absentee problems they are experiencing at their west side location. Although the workers do a good job and serve customers well when they are on the job, they tend to report to work late at least two days each week, and often want to leave early. Job sharing might be a good staffing arrangement for the managers to consider.

Fringe benefit payments account for about thirty percent of payroll costs today.

Human resource management is receiving increased attention because the shift from traditional manufacturing industries to service and high-tech manufacturing industries requires workers to have more technical job skills.

In a(n) an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

One objective of a carefully managed compensation plan is to keep labor costs low. In order to achieve this objective, a firm should strive to keep wages, salaries and benefits at or below the compensation levels of its competitors.

is a type of training that duplicates the exact combination of conditions that occur on the job.

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

Expenditures on fringe benefits have declined as a percentage of total payroll costs over the past several decades.

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Robotek is likely to face is a shortage of qualified workers.

Contemporary firms such as Google who care about their employees also care about what their employees eat, as well as what is offered in the company cafeteria.

Iris Bloom accepted a management position at the Sustainable Plant Life Corporation. In order to give her an appreciation of the different functional areas of her new company, she is required to spend six weeks in each of five different functional areas of the company, including production, research and development, accounting, marketing, and the HR management department. This type of training is known as contingency employment.

There are laws that protect employees from undo harm due to hazardous work conditions.

In coming years, high tech growth areas such as computers, biotechnology, and robots are likely to experience a:

In recent years, firms have expanded off-the-job training to include personal development subjects such as time management, health and nutrition, and language.

Grooming women and minorities for management positions creates fewer hiring opportunities for white men.

Mario and Marla are web development professionals for a popular high tech company. Due to injuries Mario sustained while serving in the Army Reserves, upon his return the company provided him and other returning soldiers with ergonomic desks and chairs that accommodates wheel chairs and bad backs. Although Marla is hearing impaired, the company does not need to consider providing her with a headset that magnifies sound because she is the only employee out of 200 requiring this accommodation.

Backstreet Books, an eclectic bookstore on a large college campus is owned by a large bookstore chain. Corporate HR knows that sexual harassment in the workplace is a serious issue. In order to provide consistency in its effort to train employees about sexual harassment, HR management created . Employees have a flexible time period when they can log-on and receive exactly the same training as employees in all of the company owned and managed bookstores.

The two most common compensation methods for teams are:

Sean works for a large discount retailer. His wife works for a large bank with several branches. After recently adopting a child, the couple agreed that each would take six-weeks of leave from work in order to care for the newborn. According to the Family and Medical Leave Act, one, but not both are eligible for leave.

Salespeople often are paid a based on a percentage of their sales.