Question 1

Which of the following components of listening are covert?

Accepted Answer

A)  Receiving and processing a message 
B)  Receiving and sending a message 
C)  Processing and sending a message 
D)  Receiving, processing, and sending a message 
A)  Receiving and processing a message 
B)  Receiving and sending a message 
C)  Processing and sending a message 
D)  Receiving, processing, and sending a message

Question 2

Teyber and McClure (2011) identify two common affective constructions with mixed components. These affective constructions are:

Accepted Answer

A)  anger-sadness-shame and sadness-anger-guilt. 
B)  anger-depression-anxiety and sadness-frustration-guilt. 
C)  depression-anxiety-guilt and anger-disgust-guilt. 
D)  anxiety-depression-anger and anger-guilt-shame. 
A)  anger-sadness-shame and sadness-anger-guilt. 
B)  anger-depression-anxiety and sadness-frustration-guilt. 
C)  depression-anxiety-guilt and anger-disgust-guilt. 
D)  anxiety-depression-anger and anger-guilt-shame.

Question 3

A young client rolls his eyes when he discusses the rules his mother is attempting to enforce. The client's nonverbal behavior "eye roll" would be categorized as:

Accepted Answer

A)  kinesics. 
B)  proxemics. 
C)  paralinguistics. 
D)  microverbalization. 
A)  kinesics. 
B)  proxemics. 
C)  paralinguistics. 
D)  microverbalization.

Question 4

A client angrily tells her counselor that her supervisor has made several racial slurs in the workplace. The helper gives the client a dismissive look. The helper's nonverbal behavior is:

Accepted Answer

A)  leakage only. 
B)  a microaggression. 
C)  leakage and congruency. 
D)  leakage and a microaggression. 
A)  leakage only. 
B)  a microaggression. 
C)  leakage and congruency. 
D)  leakage and a microaggression.

Question 5

Client, an 11-year-old girl, who has learned that her parents are divorcing: "If they really cared about me, they wouldn't be getting a divorce. It's like I don't count. I'm a ghost." Please write a paraphrase response for the client.

Accepted Answer

It's completely normal to feel that way

Question 6

Client, a 16-year-old female: "I'm done with school. Everyone hates me. They call me nasty names and won't leave me alone. It keeps me on edge, you know, wears you down when everyone gives you grief, but the cutting helps. Feeling the pain takes the edge off. I can relax. It's not like I'm trying to kill myself. I'm just trying to find some peace and cutting myself is better than becoming a drunk or like huffing." Please compose a clarification, paraphrase, reflection of feelings, and summarization response for the client.

Accepted Answer

Clarification: It sounds like you're fee

Question 7

A client's voice lowers to a whisper when he talks about being physically assaulted by a co-worker. This change in vocalization would be categorized as:

Accepted Answer

A)  kinesics. 
B)  proxemics. 
C)  paralinguistics. 
D)  microverbalization. 
A)  kinesics. 
B)  proxemics. 
C)  paralinguistics. 
D)  microverbalization.

Question 8

Reception of a message may also be thought of as a style of listening called_______ listening.

Accepted Answer

A)  reflective 
B)  connective 
C)  contemplative 
D)  empathic 
A)  reflective 
B)  connective 
C)  contemplative 
D)  empathic

Question 9

Within the family, the cultural story is used for all the following EXCEPT:

Accepted Answer

A)  informing where the ancestors came from. 
B)  defining what issues are important to the family. 
C)  defining what issues are important to the family 
D)  informing about communication and listening patterns in the family. 
A)  informing where the ancestors came from. 
B)  defining what issues are important to the family. 
C)  defining what issues are important to the family 
D)  informing about communication and listening patterns in the family.

Question 10

The difference between paraphrasing and reflection is:

Accepted Answer

A)  paraphrasing restates feelings while reflection rephrases content. 
B)  paraphrasing restates content while reflection rephrases feelings. 
C)  reflection parrots the client's words while paraphrasing adds to the message. 
D)  reflection restates content only while paraphrasing adds to the message. 
A)  paraphrasing restates feelings while reflection rephrases content. 
B)  paraphrasing restates content while reflection rephrases feelings. 
C)  reflection parrots the client's words while paraphrasing adds to the message. 
D)  reflection restates content only while paraphrasing adds to the message.

Which of the following components of listening are covert?

Teyber and McClure (2011) identify two common affective constructions with mixed components. These affective constructions are:

A young client rolls his eyes when he discusses the rules his mother is attempting to enforce. The client's nonverbal behavior "eye roll" would be categorized as:

A client angrily tells her counselor that her supervisor has made several racial slurs in the workplace. The helper gives the client a dismissive look. The helper's nonverbal behavior is:

Client, an 11-year-old girl, who has learned that her parents are divorcing: "If they really cared about me, they wouldn't be getting a divorce. It's like I don't count. I'm a ghost." Please write a paraphrase response for the client.

A client's voice lowers to a whisper when he talks about being physically assaulted by a co-worker. This change in vocalization would be categorized as:

Reception of a message may also be thought of as a style of listening called_______ listening.

Within the family, the cultural story is used for all the following EXCEPT:

The difference between paraphrasing and reflection is:

Building Your Foundation As a Helper

Critical Commitments: Diversity Issues and Ethical Practice for Helpers

Ingredients of an Effective Helping Relationship

Influencing Responses

Assessing and Conceptualizing Client Problems and Contexts

Conducting an Interview Assessment With Clients

Constructing, Contextualizing, and Evaluating Treatment Goals

Clinical Decision Making and Treatment Planning

Strategies for Working With Resistance: Solution Focused Therapy and Motivational Interviewing

Cognitive Change Strategies: Reframing, Cognitive Modeling, and Cognitive Restructuring

Cognitive Approaches to Stress Management: Stress Processes, Problem Solving Therapy, and Stress Inoculation Training

Self-Calming Approaches to Stress Management: Breathing, Muscle Relaxation, and Mindfulness Meditation

Exposure Therapy for Anxiety, Fear, and Trauma

Self-Management Strategies: Self-Monitoring, Stimulus Control, Self-Reward, and Self-Efficacy

Filters

Exam 4: Listening

Which of the following components of listening are covert?

Teyber and McClure (2011) identify two common affective constructions with mixed components. These affective constructions are:

A young client rolls his eyes when he discusses the rules his mother is attempting to enforce. The client's nonverbal behavior "eye roll" would be categorized as:

A client angrily tells her counselor that her supervisor has made several racial slurs in the workplace. The helper gives the client a dismissive look. The helper's nonverbal behavior is:

Client, an 11-year-old girl, who has learned that her parents are divorcing: "If they really cared about me, they wouldn't be getting a divorce. It's like I don't count. I'm a ghost." Please write a paraphrase response for the client.

A client's voice lowers to a whisper when he talks about being physically assaulted by a co-worker. This change in vocalization would be categorized as:

Reception of a message may also be thought of as a style of listening called_______ listening.

Within the family, the cultural story is used for all the following EXCEPT:

The difference between paraphrasing and reflection is:

Building Your Foundation As a Helper

Critical Commitments: Diversity Issues and Ethical Practice for Helpers

Ingredients of an Effective Helping Relationship

Influencing Responses

Assessing and Conceptualizing Client Problems and Contexts

Conducting an Interview Assessment With Clients

Constructing, Contextualizing, and Evaluating Treatment Goals

Clinical Decision Making and Treatment Planning

Strategies for Working With Resistance: Solution Focused Therapy and Motivational Interviewing

Cognitive Change Strategies: Reframing, Cognitive Modeling, and Cognitive Restructuring

Cognitive Approaches to Stress Management: Stress Processes, Problem Solving Therapy, and Stress Inoculation Training

Self-Calming Approaches to Stress Management: Breathing, Muscle Relaxation, and Mindfulness Meditation

Exposure Therapy for Anxiety, Fear, and Trauma

Self-Management Strategies: Self-Monitoring, Stimulus Control, Self-Reward, and Self-Efficacy

Filters