Exam 8: Decision Making and Problem Solving

If a human resources manager can estimate the probability that a certain percentage of employees will take advantage of a proposed benefit plan, the manager is operating under a condition of

Nonprogrammed decisions are usually made by

plans are alternative actions that are an important part of the choice phase of making decisions.

involves comparison of alternatives with inner moral standards.

The decision maker who lacks enough information to estimate the probability of outcomes faces a condition of uncertainty.

The sales department at a local company indicates that product A will greatly increase sales but require a long production schedule (which is bad for the manufacturing group), while product B will moderately boost sales and have a shorter production schedule.In choosing product B, the sales department is

The rational decision-making process assumes that managers follow a systematic, step-by-step process.

Examining alternatives only until a solution that meets minimal requirements is found and then ceasing to look for a better one is called .

Contingency plans are alternative actions that can be taken if the primary course of action is disrupted or rendered inappropriate.

Under conditions, little information about the outcomes is available, but the decision maker is able to estimate the probability of occurrence of each alternative.

When arises a decision maker questions the decision made and searches for information to bolster it.

is the period of less intense conscious concentration during which the knowledge and ideas acquired during preparation mature and develop.

A crucial assumption of the behavioral approach to decision making is that decision makers operate with bounded rationality rather than with the perfect rationality assumed by the rational approach.

The decision-making conditions of certainty, uncertainty, and risk are relevant while the decision maker is

Managers who are cautious and try to adhere to the rational decision- making model

Post-decision refers to the doubt, tension, or regret that often follows making a decision when more than one alternative was attractive.

Decision making is choosing one alternative from among several.

In the decision maker searches until an alternative is found that meets minimal requirements of the problem.

A decision maker's actions are guided by

The approach to decision making combines the worthwhile features of the behavior and rational approaches to making decisions.