Question 1

Management development programs use the lecture- discussion method, but do not rely on participative methods such as case studies and role playing.

Accepted Answer

A) True 
 B)False  False

Question 2

Information processing and communication changes include all of the following except

Accepted Answer

A) a new generation of computers. 
B) people may not need offices. 
C) work stations will be more electronic than paper and pencil. 
D) organizations will have systematic plans for changes. 
E) satellite systems for data transmission. 
A) a new generation of computers. 
B) people may not need offices. 
C) work stations will be more electronic than paper and pencil. 
D) organizations will have systematic plans for changes. 
E) satellite systems for data transmission. D

Question 3

As the rate of technological change increases, it becomes important to respond more rapidly to change.

Accepted Answer

A) True 
 B)False  True

Question 4

Organization development does all of the following except

Accepted Answer

A) seek to imitate successful changes in other organizations. 
B) attempt to plan organization changes. 
C) be based on knowledge of the behavioral sciences. 
D) exclude spontaneous initiatives. 
E) be designed specifically to improve organizations. 
A) seek to imitate successful changes in other organizations. 
B) attempt to plan organization changes. 
C) be based on knowledge of the behavioral sciences. 
D) exclude spontaneous initiatives. 
E) be designed specifically to improve organizations.

Question 5

Overdetermination is sometimes called

Accepted Answer

A) structural inertia. 
B) organizational inertia. 
C) group inertia. 
D) group stability. 
E) organizational stability. 
A) structural inertia. 
B) organizational inertia. 
C) group inertia. 
D) group stability. 
E) organizational stability.

Question 6

programs are usually designed to improve employees' job skills.

Accepted Answer

The answer of programs are usually designed to improve employees'...

Question 7

Which of the following organizational sources of resistance occurs when group norms prevent an individual from attempting behavior change?

Accepted Answer

A) Fear of the unknown 
B) Narrow focus of change 
C) Group inertia 
D) Habit 
E) Resource allocation 
A) Fear of the unknown 
B) Narrow focus of change 
C) Group inertia 
D) Habit 
E) Resource allocation

Question 8

The approach to introducing job changes that is recommended by the coauthor of this text is an integrative framework of five steps that reflect the complexities of the interfaces between individual jobs and the total organization.

Accepted Answer

A) True 
 B)False

Question 9

All of the following statements about change are true except

Accepted Answer

A) an organization may resist change. 
B) change is inevitable. 
C) an organization may promote change. 
D) resistance to change is inevitable. 
E) resistance to change should be eliminated. 
A) an organization may resist change. 
B) change is inevitable. 
C) an organization may promote change. 
D) resistance to change is inevitable. 
E) resistance to change should be eliminated.

Question 10

The three most basic types of organization development techniques are - _, task-technological, and group- individual.

Accepted Answer

The answer of The three most basic types of organization...

Question 11

Which of the following is not true of the use of data collected through the survey feedback process?

Accepted Answer

A) Results should only be reviewed by top management. 
B) Results are returned to all levels of the organization. 
C) Results are used for solving problems. 
D) Results are used to identify problems. 
E) Results are aggregated by group or department. 
A) Results should only be reviewed by top management. 
B) Results are returned to all levels of the organization. 
C) Results are used for solving problems. 
D) Results are used to identify problems. 
E) Results are aggregated by group or department.

Question 12

Organization development is based on a change process and focuses on managing the of the organization.

Accepted Answer

The answer of Organization development is based on a change...

Question 13

One important type of training that is becoming increasingly more common is training people to work in other countries.

Accepted Answer

A) True 
 B)False

Question 14

development programs attempt to foster in current and future managers the skills, abilities, and perspectives important to good management.

Accepted Answer

The answer of development programs attempt to foster in current...

Question 15

The degree to which members of a work organization are able to satisfy important personal needs through their experiences in the organization is called

Accepted Answer

A) structural change. 
B) system-wide change. 
C) change agent success. 
D) total quality management. 
E) quality of work life. 
A) structural change. 
B) system-wide change. 
C) change agent success. 
D) total quality management. 
E) quality of work life.

Question 16

As baby boomers age, the median age of the U.S.population has gradually increased.

Accepted Answer

A) True 
 B)False

Question 17

Each of the following is a reason to secure top management support for a change except

Accepted Answer

A) to reduce fear of obsolescence. 
B) to head off problems of power. 
C) to avoid problems of control. 
D) to keep key managers informed. 
E) to get the dominant coalition on the side of change. 
A) to reduce fear of obsolescence. 
B) to head off problems of power. 
C) to avoid problems of control. 
D) to keep key managers informed. 
E) to get the dominant coalition on the side of change.

Question 18

The change process model emphasizes that change is constantly occurring at various stages within the organization.

Accepted Answer

The answer of The change process model emphasizes that change...

Question 19

Forces for change are and influence organizations in many ways.

Accepted Answer

The answer of Forces for change are and influence organizations...

Question 20

To manage change in organizations, issues must be considered.

Accepted Answer

The answer of To manage change in organizations, issues must...

Management development programs use the lecture- discussion method, but do not rely on participative methods such as case studies and role playing.

Information processing and communication changes include all of the following except

As the rate of technological change increases, it becomes important to respond more rapidly to change.

Organization development does all of the following except

Overdetermination is sometimes called

programs are usually designed to improve employees' job skills.

Which of the following organizational sources of resistance occurs when group norms prevent an individual from attempting behavior change?

The approach to introducing job changes that is recommended by the coauthor of this text is an integrative framework of five steps that reflect the complexities of the interfaces between individual jobs and the total organization.

All of the following statements about change are true except

The three most basic types of organization development techniques are - _, task-technological, and group- individual.

Which of the following is not true of the use of data collected through the survey feedback process?

Organization development is based on a change process and focuses on managing the of the organization.

One important type of training that is becoming increasingly more common is training people to work in other countries.

development programs attempt to foster in current and future managers the skills, abilities, and perspectives important to good management.

The degree to which members of a work organization are able to satisfy important personal needs through their experiences in the organization is called

As baby boomers age, the median age of the U.S.population has gradually increased.

Each of the following is a reason to secure top management support for a change except

The change process model emphasizes that change is constantly occurring at various stages within the organization.

Forces for change are and influence organizations in many ways.

To manage change in organizations, issues must be considered.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Filters

Exam 19: Organization Change and Development

Management development programs use the lecture- discussion method, but do not rely on participative methods such as case studies and role playing.

Information processing and communication changes include all of the following except

As the rate of technological change increases, it becomes important to respond more rapidly to change.

Organization development does all of the following except

Overdetermination is sometimes called

programs are usually designed to improve employees' job skills.

Which of the following organizational sources of resistance occurs when group norms prevent an individual from attempting behavior change?

The approach to introducing job changes that is recommended by the coauthor of this text is an integrative framework of five steps that reflect the complexities of the interfaces between individual jobs and the total organization.

All of the following statements about change are true except

The three most basic types of organization development techniques are - _, task-technological, and group- individual.

Which of the following is not true of the use of data collected through the survey feedback process?

Organization development is based on a change process and focuses on managing the of the organization.

One important type of training that is becoming increasingly more common is training people to work in other countries.

development programs attempt to foster in current and future managers the skills, abilities, and perspectives important to good management.

The degree to which members of a work organization are able to satisfy important personal needs through their experiences in the organization is called

As baby boomers age, the median age of the U.S.population has gradually increased.

Each of the following is a reason to secure top management support for a change except

The change process model emphasizes that change is constantly occurring at various stages within the organization.

Forces for change are and influence organizations in many ways.

To manage change in organizations, issues must be considered.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Filters