Question 1

Compared to lower-level and top-level managers, middle managers require more of which skill?

Accepted Answer

A) Diagnostic 
B) Interpersonal 
C) Conceptual 
D) Technical 
E) Middle managers require an even distribution across all four above skills. 
A) Diagnostic 
B) Interpersonal 
C) Conceptual 
D) Technical 
E) Middle managers require an even distribution across all four above skills. E

Question 2

Under the systems perspective, a system is defined as

Accepted Answer

A) an interrelated set of elements that functions as a whole. 
B) a procedure for fair and impartial performance appraisals. 
C) a collection of independent organizations. 
D) the central technology of the organization. 
E) the ideal process for completing a particular job. 
A) an interrelated set of elements that functions as a whole. 
B) a procedure for fair and impartial performance appraisals. 
C) a collection of independent organizations. 
D) the central technology of the organization. 
E) the ideal process for completing a particular job. A

Question 3

Managers use their interpersonal skills to motivate individuals and groups.

Accepted Answer

A) True 
 B)False  True

Question 4

Organizing is the process of determining what the organization's position and situation should be at some point in the future and deciding how best to get there.

Accepted Answer

A) True 
 B)False

Question 5

An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.

Accepted Answer

A) True 
 B)False

Question 6

Productivity can be measured at the individual and organizational levels.

Accepted Answer

A) True 
 B)False

Question 7

A manager who creates and staffs a new sales division within the organization is performing which managerial function?

Accepted Answer

A) Planning 
B) Organizing 
C) Controlling 
D) Supervising 
E) Leading 
A) Planning 
B) Organizing 
C) Controlling 
D) Supervising 
E) Leading

Question 8

A manager who pays workers high wages may increase workers satisfaction, but may also lower important organizational-level outcomes.

Accepted Answer

A) True 
 B)False

Question 9

involves the study of social systems, such as families, occupational classes, and organizations.

Accepted Answer

The answer of involves the study of social systems, such...

Question 10

The goal of a consultant hired to solve a problem in an organization should be to

Accepted Answer

A) recognize that the organization has always been this way and little can be done to change it. 
B) learn as much as possible about the organization and the people within it. 
C) generate an action plan, with specific targets and dates. 
D) focus exclusively on changing the reward system, since everything else depends on it. 
E) make sure employees know the consultant has come to solve the company's problems. 
A) recognize that the organization has always been this way and little can be done to change it. 
B) learn as much as possible about the organization and the people within it. 
C) generate an action plan, with specific targets and dates. 
D) focus exclusively on changing the reward system, since everything else depends on it. 
E) make sure employees know the consultant has come to solve the company's problems.

Question 11

The role includes setting up ongoing purchasing arrangements for the organization with an external supplier.

Accepted Answer

The answer of The role includes setting up ongoing purchasing...

Question 12

can be defined as the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself.

Accepted Answer

Organizati

Question 13

The organizational system has four basic categories of input from its environment: information, financial, material, and human.

Accepted Answer

A) True 
 B)False

Question 14

Contemporary organizational behavior is both in focus and in nature.

Accepted Answer

A) dynamic; prescriptive 
B) stable; consistent 
C) interdisciplinary; descriptive 
D) cross-cultural; proscriptive 
E) interactional; behavioral 
A) dynamic; prescriptive 
B) stable; consistent 
C) interdisciplinary; descriptive 
D) cross-cultural; proscriptive 
E) interactional; behavioral

Question 15

In dealing with the work related activities of people, managers must have an understanding of all of the following except

Accepted Answer

A) leadership 
B) decision-making 
C) organizational structure and design 
D) organizational culture 
E) how to be an effective negotiator 
A) leadership 
B) decision-making 
C) organizational structure and design 
D) organizational culture 
E) how to be an effective negotiator

Question 16

allow managers to better understand cause- and-effect relationships and to recognize the optimal solution to problems.

Accepted Answer

The answer of allow managers to better understand cause- and-effect...

Question 17

Organizational behavior draws on research from the fields of psychology, sociology, and engineering.

Accepted Answer

A) True 
 B)False

Question 18

Information from which of the following disciplines would be least helpful in your study of organizational behavior?

Accepted Answer

A) Political science 
B) Agriculture 
C) Medicine 
D) Anthropology 
E) Economics 
A) Political science 
B) Agriculture 
C) Medicine 
D) Anthropology 
E) Economics

Question 19

The four groups of resources that organizations use in the pursuit of their goals and objectives include

Accepted Answer

A) organizing, directing, decision making, and planning. 
B) investors, employees, unions, and government regulators. 
C) human, financial, physical, and/or information. 
D) spokesperson, figurehead, liaison, and monitor. 
E) time management skills, technical skills, transactional, and job design. 
A) organizing, directing, decision making, and planning. 
B) investors, employees, unions, and government regulators. 
C) human, financial, physical, and/or information. 
D) spokesperson, figurehead, liaison, and monitor. 
E) time management skills, technical skills, transactional, and job design.

Question 20

A manager performing the role of disseminator is most likely to do which of the following?

Accepted Answer

A) Speak at a Chamber of Commerce meeting 
B) Hire a new Human Resource Manager for the company 
C) Inform subordinates of newly founded competitors 
D) Develop a new strategic five-year plan for the company 
E) Design a new customer response system for the company 
A) Speak at a Chamber of Commerce meeting 
B) Hire a new Human Resource Manager for the company 
C) Inform subordinates of newly founded competitors 
D) Develop a new strategic five-year plan for the company 
E) Design a new customer response system for the company

Compared to lower-level and top-level managers, middle managers require more of which skill?

Under the systems perspective, a system is defined as

Managers use their interpersonal skills to motivate individuals and groups.

Organizing is the process of determining what the organization's position and situation should be at some point in the future and deciding how best to get there.

An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.

Productivity can be measured at the individual and organizational levels.

A manager who creates and staffs a new sales division within the organization is performing which managerial function?

A manager who pays workers high wages may increase workers satisfaction, but may also lower important organizational-level outcomes.

involves the study of social systems, such as families, occupational classes, and organizations.

The goal of a consultant hired to solve a problem in an organization should be to

The role includes setting up ongoing purchasing arrangements for the organization with an external supplier.

can be defined as the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself.

The organizational system has four basic categories of input from its environment: information, financial, material, and human.

Contemporary organizational behavior is both in focus and in nature.

In dealing with the work related activities of people, managers must have an understanding of all of the following except

allow managers to better understand cause- and-effect relationships and to recognize the optimal solution to problems.

Organizational behavior draws on research from the fields of psychology, sociology, and engineering.

Information from which of the following disciplines would be least helpful in your study of organizational behavior?

The four groups of resources that organizations use in the pursuit of their goals and objectives include

A manager performing the role of disseminator is most likely to do which of the following?

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 1: An Overview of Organizational Behavior

Compared to lower-level and top-level managers, middle managers require more of which skill?

Under the systems perspective, a system is defined as

Managers use their interpersonal skills to motivate individuals and groups.

Organizing is the process of determining what the organization's position and situation should be at some point in the future and deciding how best to get there.

An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.

Productivity can be measured at the individual and organizational levels.

A manager who creates and staffs a new sales division within the organization is performing which managerial function?

A manager who pays workers high wages may increase workers satisfaction, but may also lower important organizational-level outcomes.

involves the study of social systems, such as families, occupational classes, and organizations.

The goal of a consultant hired to solve a problem in an organization should be to

The role includes setting up ongoing purchasing arrangements for the organization with an external supplier.

can be defined as the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself.

The organizational system has four basic categories of input from its environment: information, financial, material, and human.

Contemporary organizational behavior is both in focus and in nature.

In dealing with the work related activities of people, managers must have an understanding of all of the following except

allow managers to better understand cause- and-effect relationships and to recognize the optimal solution to problems.

Organizational behavior draws on research from the fields of psychology, sociology, and engineering.

Information from which of the following disciplines would be least helpful in your study of organizational behavior?

The four groups of resources that organizations use in the pursuit of their goals and objectives include

A manager performing the role of disseminator is most likely to do which of the following?

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Organization Change and Development

Filters