Question 1

ABC Inc. recently trained employees for newly required skills. This is an example of Lewin's Change Model, in _______.

Accepted Answer

A)  Stage 1: unfreezing 
B)  Stage 3: refreezing 
C)  Stage 2: moving 
D)  all of the above 
E)  none of the above 
A)  Stage 1: unfreezing 
B)  Stage 3: refreezing 
C)  Stage 2: moving 
D)  all of the above 
E)  none of the above

Question 2

In the Congruence Model of Effectiveness, the Internal Context refers to:

Accepted Answer

A)  organizational purpose. 
B)  strategy. 
C)  business model. 
D)  organizational design. 
E)  all of the above 
A)  organizational purpose. 
B)  strategy. 
C)  business model. 
D)  organizational design. 
E)  all of the above

Question 3

Effective change implementation does not require new skills and competencies on the part of the organization's employees.

Accepted Answer

A) True 
 B)False

Question 4

The effectiveness of organizations will be determined by a state of congruence between people, process, structure, values, and environment. Such underlying assumption is based on which organizational development perspectives?

Accepted Answer

A)  system perspective 
B)  alignment perceptive 
C)  participation perspective 
D)  teamwork perspective 
E)  problem-solving perspective 
A)  system perspective 
B)  alignment perceptive 
C)  participation perspective 
D)  teamwork perspective 
E)  problem-solving perspective

Question 5

Which of the following is NOT a part of people alignment?

Accepted Answer

A)  assessment of employees 
B)  recruitment and promotion 
C)  removal and replacement 
D)  retraining 
E)  promotion 
A)  assessment of employees 
B)  recruitment and promotion 
C)  removal and replacement 
D)  retraining 
E)  promotion

Question 6

The organization's internal context refers to patterns of employee behavior.

Accepted Answer

A) True 
 B)False

Question 7

In order to implement change, focus on individual behaviors first and then on group norms.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following best describes the alternative to content-driven change?

Accepted Answer

A)  employee involvement 
B)  employee involvement and task alignment 
C)  task alignment 
D)  measurement and assessment 
A)  employee involvement 
B)  employee involvement and task alignment 
C)  task alignment 
D)  measurement and assessment

Question 9

Based on Lewin's Change Model, moving is found in which stage?

Accepted Answer

A)  Stage 1 
B)  Stage 2 
C)  Stage 3 
D)  Stage 4 
E)  Stage 5 
A)  Stage 1 
B)  Stage 2 
C)  Stage 3 
D)  Stage 4 
E)  Stage 5

Question 10

The multiple stakeholder perspective represents in part an ethical view of the role of business organizations in the community.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT an attribute of content-driven change?

Accepted Answer

A)  it is both tangible and measurable 
B)  it is popular 
C)  it is standardized 
D)  it is based on shared diagnosis 
A)  it is both tangible and measurable 
B)  it is popular 
C)  it is standardized 
D)  it is based on shared diagnosis

Question 12

Based on the congruence model, organizational effectiveness relies on the alignment between the internal context, the external environment and the patterns of employee behavior.

Accepted Answer

A) True 
 B)False

Question 13

The group______ is (are) the shared expectations of how group members ought to behave.

Accepted Answer

A)  standards 
B)  changes 
C)  norms 
D)  policy 
E)  association 
A)  standards 
B)  changes 
C)  norms 
D)  policy 
E)  association

Question 14

To understand or to predict behavior, the person and his/her environment have to be considered as one constellation of _______factors. The person and his context, in that view, are______ variables shaping behavior.

Accepted Answer

A)  interdependent; dependence 
B)  dependence; interdependent 
C)  incremental; interdependent 
D)  interacting; interdependent 
E)  none of the above 
A)  interdependent; dependence 
B)  dependence; interdependent 
C)  incremental; interdependent 
D)  interacting; interdependent 
E)  none of the above

Question 15

Which of the following is NOT considered to be a part of the external environment based on the Congruence Model of Effectiveness?

Accepted Answer

A)  company's financial position 
B)  labor market 
C)  government regulations 
D)  customer trends 
E)  none of the above 
A)  company's financial position 
B)  labor market 
C)  government regulations 
D)  customer trends 
E)  none of the above

Question 16

The organization's external environment refers to the culture and climate of the organization.

Accepted Answer

A) True 
 B)False

Question 17

Content-driven change is both tangible and measurable.

Accepted Answer

A) True 
 B)False

Question 18

In Lewin's view, getting group members to change their behaviors, and having those new behaviors become lasting rather than fleeting, involves breaking a(n) " ________."

Accepted Answer

A)  social habit 
B)  social status 
C)  organizational culture 
D)  group culture 
E)  none of the above 
A)  social habit 
B)  social status 
C)  organizational culture 
D)  group culture 
E)  none of the above

Question 19

Because organizational employees get paid, they are not considered to be a part of the stakeholders of the organization.

Accepted Answer

A) True 
 B)False

Question 20

Moving refers to members of a group who move from one set of behaviors to another.

Accepted Answer

A) True 
 B)False

ABC Inc. recently trained employees for newly required skills. This is an example of Lewin's Change Model, in _______.

In the Congruence Model of Effectiveness, the Internal Context refers to:

Effective change implementation does not require new skills and competencies on the part of the organization's employees.

The effectiveness of organizations will be determined by a state of congruence between people, process, structure, values, and environment. Such underlying assumption is based on which organizational development perspectives?

Which of the following is NOT a part of people alignment?

The organization's internal context refers to patterns of employee behavior.

In order to implement change, focus on individual behaviors first and then on group norms.

Which of the following best describes the alternative to content-driven change?

Based on Lewin's Change Model, moving is found in which stage?

The multiple stakeholder perspective represents in part an ethical view of the role of business organizations in the community.

Which of the following is NOT an attribute of content-driven change?

Based on the congruence model, organizational effectiveness relies on the alignment between the internal context, the external environment and the patterns of employee behavior.

The group______ is (are) the shared expectations of how group members ought to behave.

To understand or to predict behavior, the person and his/her environment have to be considered as one constellation of _factors. The person and his context, in that view, are variables shaping behavior.

Which of the following is NOT considered to be a part of the external environment based on the Congruence Model of Effectiveness?

The organization's external environment refers to the culture and climate of the organization.

Content-driven change is both tangible and measurable.

In Lewin's view, getting group members to change their behaviors, and having those new behaviors become lasting rather than fleeting, involves breaking a(n) " ________."

Because organizational employees get paid, they are not considered to be a part of the stakeholders of the organization.

Moving refers to members of a group who move from one set of behaviors to another.

Organizational Change

Mutual Engagement and Shared Diagnosis

Organizational Redesign

People Alignment

Reinforcing New Behaviors

Leading Change

Going Green

Filters

Exam 2: Theories of Effective Change Implementation

ABC Inc. recently trained employees for newly required skills. This is an example of Lewin's Change Model, in _______.

In the Congruence Model of Effectiveness, the Internal Context refers to:

Effective change implementation does not require new skills and competencies on the part of the organization's employees.

The effectiveness of organizations will be determined by a state of congruence between people, process, structure, values, and environment. Such underlying assumption is based on which organizational development perspectives?

Which of the following is NOT a part of people alignment?

The organization's internal context refers to patterns of employee behavior.

In order to implement change, focus on individual behaviors first and then on group norms.

Which of the following best describes the alternative to content-driven change?

Based on Lewin's Change Model, moving is found in which stage?

The multiple stakeholder perspective represents in part an ethical view of the role of business organizations in the community.

Which of the following is NOT an attribute of content-driven change?

Based on the congruence model, organizational effectiveness relies on the alignment between the internal context, the external environment and the patterns of employee behavior.

The group______ is (are) the shared expectations of how group members ought to behave.

To understand or to predict behavior, the person and his/her environment have to be considered as one constellation of _______factors. The person and his context, in that view, are______ variables shaping behavior.

Which of the following is NOT considered to be a part of the external environment based on the Congruence Model of Effectiveness?

The organization's external environment refers to the culture and climate of the organization.

Content-driven change is both tangible and measurable.

In Lewin's view, getting group members to change their behaviors, and having those new behaviors become lasting rather than fleeting, involves breaking a(n) " ________."

Because organizational employees get paid, they are not considered to be a part of the stakeholders of the organization.

Moving refers to members of a group who move from one set of behaviors to another.

Organizational Change

Mutual Engagement and Shared Diagnosis

Organizational Redesign

People Alignment

Reinforcing New Behaviors

Leading Change

Going Green

Filters

To understand or to predict behavior, the person and his/her environment have to be considered as one constellation of _factors. The person and his context, in that view, are variables shaping behavior.