Question 1

Effective change involves:

Accepted Answer

A)  content 
B)  process 
C)  what is being changed 
D)  how are the changes being implemented 
E)  all of the above 
A)  content 
B)  process 
C)  what is being changed 
D)  how are the changes being implemented 
E)  all of the above

Question 2

The underlying assumption for the systems perspective is that outstanding performance depends on interactions between and among the multiple elements of organization; between the people, processes, structure, and values of the organization; and between the organization and its external environment.

Accepted Answer

A) True 
 B)False

Question 3

_________take(s) as a starting point for change the work that needs to be undertaken in order for a unit to achieve outstanding performance.

Accepted Answer

A)  task assignment 
B)  shifts in organizational effectiveness 
C)  performance perspective 
D)  task alignment 
E)  none of the above 
A)  task assignment 
B)  shifts in organizational effectiveness 
C)  performance perspective 
D)  task alignment 
E)  none of the above

Question 4

The three stages in Lewin's model are unfreezing, moving and refreezing.

Accepted Answer

A) True 
 B)False

Question 5

Kicking off change implementation with shared diagnosis builds dissatisfaction with the status quo.

Accepted Answer

A) True 
 B)False

Question 6

Effective organizational change starts with:

Accepted Answer

A)  working to motivate the individual. 
B)  changing the context of individual behavior. 
C)  calling in diagnostic consultants. 
D)  getting funding for the change. 
E)  none of the above 
A)  working to motivate the individual. 
B)  changing the context of individual behavior. 
C)  calling in diagnostic consultants. 
D)  getting funding for the change. 
E)  none of the above

Question 7

The underlying assumption for the alignment perceptive is that the effectiveness of organizations will be determined by a state of congruence between people, process, structure, values and environment.

Accepted Answer

A) True 
 B)False

Question 8

Telling employees why they need to change will not make them change.

Accepted Answer

A) True 
 B)False

Effective change involves:

The underlying assumption for the systems perspective is that outstanding performance depends on interactions between and among the multiple elements of organization; between the people, processes, structure, and values of the organization; and between the organization and its external environment.

_________take(s) as a starting point for change the work that needs to be undertaken in order for a unit to achieve outstanding performance.

The three stages in Lewin's model are unfreezing, moving and refreezing.

Kicking off change implementation with shared diagnosis builds dissatisfaction with the status quo.

Effective organizational change starts with:

The underlying assumption for the alignment perceptive is that the effectiveness of organizations will be determined by a state of congruence between people, process, structure, values and environment.

Telling employees why they need to change will not make them change.

Organizational Change

Mutual Engagement and Shared Diagnosis

Organizational Redesign

People Alignment

Reinforcing New Behaviors

Leading Change

Going Green

Filters

Exam 2: Theories of Effective Change Implementation

Effective change involves:

The underlying assumption for the systems perspective is that outstanding performance depends on interactions between and among the multiple elements of organization; between the people, processes, structure, and values of the organization; and between the organization and its external environment.

_________take(s) as a starting point for change the work that needs to be undertaken in order for a unit to achieve outstanding performance.

The three stages in Lewin's model are unfreezing, moving and refreezing.

Kicking off change implementation with shared diagnosis builds dissatisfaction with the status quo.

Effective organizational change starts with:

The underlying assumption for the alignment perceptive is that the effectiveness of organizations will be determined by a state of congruence between people, process, structure, values and environment.

Telling employees why they need to change will not make them change.

Organizational Change

Mutual Engagement and Shared Diagnosis

Organizational Redesign

People Alignment

Reinforcing New Behaviors

Leading Change

Going Green

Filters