Question 1

The use of knowledge technology should result in a(n):

Accepted Answer

A)  greater reliance on mainframe computers. 
B)  increase in the number of firms using spreadsheet software. 
C)  reduction in the amount of time managers spend searching for relevant information. 
D)  taller organization as firms hire more information specialists to handle the increased flow of information. 
A)  greater reliance on mainframe computers. 
B)  increase in the number of firms using spreadsheet software. 
C)  reduction in the amount of time managers spend searching for relevant information. 
D)  taller organization as firms hire more information specialists to handle the increased flow of information.

Question 2

The success of data mining depends on access to data.

Accepted Answer

A) True 
 B)False

Question 3

The key distinction between data and information is that data:

Accepted Answer

A)  are facts and figures that have been stored in databases so that they can be accessed and manipulated by a computer while information has not been. 
B)  is less reliable than information because its accuracy has not been verified. 
C)  is mathematical in nature while information is verbal in nature. 
D)  are raw, unanalyzed facts and figures while information is data that has been processed and summarized so that is can be used by decision makers. 
A)  are facts and figures that have been stored in databases so that they can be accessed and manipulated by a computer while information has not been. 
B)  is less reliable than information because its accuracy has not been verified. 
C)  is mathematical in nature while information is verbal in nature. 
D)  are raw, unanalyzed facts and figures while information is data that has been processed and summarized so that is can be used by decision makers.

Question 4

Which of the following issues is least likely to be a concern when a company uses a network computer system?

Accepted Answer

A)  Longer hours at the office for most workers 
B)  Concerns about security issues from hackers and computer viruses 
C)  Concerns about loss of privacy 
D)  Lost productivity due to glitches and system crashes 
A)  Longer hours at the office for most workers 
B)  Concerns about security issues from hackers and computer viruses 
C)  Concerns about loss of privacy 
D)  Lost productivity due to glitches and system crashes

Question 5

The use of computers increases the number of layers of management, resulting in taller organizations.

Accepted Answer

A) True 
 B)False

Question 6

During the 1970s, the purpose of data processing was to support the existing business by improving the flow of financial information.

Accepted Answer

A) True 
 B)False

Question 7

Larry Kotter has just learned that his company has been reading the e-mails he has sent while at work without getting his permission. Larry can sue the company for invasion of privacy under the Electronic Communications Privacy Act of 1997.

Accepted Answer

A) True 
 B)False

Question 8

Identify and describe the major security issues confronting information managers.

Accepted Answer

Among the most serious security issues f

Question 9

Data and information are two different names for essentially the same thing.

Accepted Answer

A) True 
 B)False

Question 10

In the 1970s business technology was known as data processing.

Accepted Answer

A) True 
 B)False

Question 11

When it comes to computers and information technology, government and corporate security officials are now most worried about:

Accepted Answer

A)  credit card fraud. 
B)  online theft. 
C)  cyberterrorism. 
D)  counterfeiting. 
A)  credit card fraud. 
B)  online theft. 
C)  cyberterrorism. 
D)  counterfeiting.

Question 12

Janelle is shopping for jeans from Express. She clicks on a style she likes. The site quickly presents her with a close-up view of her selection and additional information that will help her make a decision. When she adds the jeans to her cart, the website quickly shows her that other customers that purchased the same pair of jeans also purchased a particular shirt and boots. As the retailer's website learns more about Janelle and her purchase preferences, it is able to push other ideas toward her, and potentially increase the online retailer's units per transaction. The technology that generates this type of intelligence and personalization is called _________.

Accepted Answer

A)  social media. 
B)  cookie mining. 
C)  Web 2.0. 
D)  Web 3.0. 
A)  social media. 
B)  cookie mining. 
C)  Web 2.0. 
D)  Web 3.0.

Question 13

During the 1980s business technology became known as:

Accepted Answer

A)  data processing. 
B)  knowledge management. 
C)  information systems. 
D)  personal computing. 
A)  data processing. 
B)  knowledge management. 
C)  information systems. 
D)  personal computing.

Question 14

The key to improving management decision making is to provide the manager with as much information as possible.

Accepted Answer

A) True 
 B)False

Question 15

A basic truth in management is that you can never have too much information.

Accepted Answer

A) True 
 B)False

Question 16

The Critical Infrastructure Protection Board was established after the terrorist attacks of September 11, 2001, as part of the Office of Homeland Security.

Accepted Answer

A) True 
 B)False

Question 17

Useful information has three defining characteristics: (1) it is easily accessible, (2) it is efficiently organized, and (3) it is simple to manipulate.

Accepted Answer

A) True 
 B)False

Question 18

Although Tucker Lentz has used a computer for several years, he has never worried about computer viruses. However, a computer-savvy friend recently told him that a new wave of viruses has been reported. Tucker is wondering whether he should pay more attention to this threat, and if so, what he can do to protect his computer. Which of the following represents the best advice for Tucker?

Accepted Answer

A)  Trying to prevent viruses is likely to be more costly and troublesome than just dealing with the virus if your computer becomes infected. Moreover, the chance of actually getting a virus is very small, and even if you get one, most viruses do very little real damage. Thus the best course of action is to simply continue to ignore the problem. 
B)  Although viruses are potentially harmful, there is no effective way to prevent their spread. The best approach is to back up important files on a regular basis and reformat the hard drive any time a virus appears. 
C)  The Internet has automatic safeguards that prevent viruses from being transmitted when files are downloaded. Thus, the best way for Tucker to avoid harmful viruses is to use the Internet to send any files he wants to share rather than swapping easily infected diskettes. 
D)  There is no absolutely foolproof way to avoid viruses, but one reasonably effective safeguard is to install antivirus software and use it to scan diskettes and downloaded files, making sure that the software is updated on a regular basis to remain effective. 
A)  Trying to prevent viruses is likely to be more costly and troublesome than just dealing with the virus if your computer becomes infected. Moreover, the chance of actually getting a virus is very small, and even if you get one, most viruses do very little real damage. Thus the best course of action is to simply continue to ignore the problem. 
B)  Although viruses are potentially harmful, there is no effective way to prevent their spread. The best approach is to back up important files on a regular basis and reformat the hard drive any time a virus appears. 
C)  The Internet has automatic safeguards that prevent viruses from being transmitted when files are downloaded. Thus, the best way for Tucker to avoid harmful viruses is to use the Internet to send any files he wants to share rather than swapping easily infected diskettes. 
D)  There is no absolutely foolproof way to avoid viruses, but one reasonably effective safeguard is to install antivirus software and use it to scan diskettes and downloaded files, making sure that the software is updated on a regular basis to remain effective.

Question 19

Today the role of the chief information officer is to help the business use technology to communicate better with others while offering better service and lower costs.

Accepted Answer

A) True 
 B)False

Question 20

What are the four characteristics of useful information?

Accepted Answer

Useful information has the following cha

Exam 23: Extension: Using Technology to Manage Information

The use of knowledge technology should result in a(n):

The success of data mining depends on access to data.

The key distinction between data and information is that data:

Which of the following issues is least likely to be a concern when a company uses a network computer system?

The use of computers increases the number of layers of management, resulting in taller organizations.

During the 1970s, the purpose of data processing was to support the existing business by improving the flow of financial information.

Larry Kotter has just learned that his company has been reading the e-mails he has sent while at work without getting his permission. Larry can sue the company for invasion of privacy under the Electronic Communications Privacy Act of 1997.

Identify and describe the major security issues confronting information managers.

Data and information are two different names for essentially the same thing.

In the 1970s business technology was known as data processing.

When it comes to computers and information technology, government and corporate security officials are now most worried about:

During the 1980s business technology became known as:

The key to improving management decision making is to provide the manager with as much information as possible.

A basic truth in management is that you can never have too much information.

The Critical Infrastructure Protection Board was established after the terrorist attacks of September 11, 2001, as part of the Office of Homeland Security.

Useful information has three defining characteristics: (1) it is easily accessible, (2) it is efficiently organized, and (3) it is simple to manipulate.

Today the role of the chief information officer is to help the business use technology to communicate better with others while offering better service and lower costs.

What are the four characteristics of useful information?

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Managing the Marketing Mix: Product, Price, Place and Promotion

Extension: Working Within the Legal Environment

Extension: Managing Risk

Extension: Managing Personal Finances

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