Exam 23: Extension: Using Technology to Manage Information

Cloud computing is a form of virtualization in which a company's data and applications are stored onsite and accessed via an external hard drive.

Information managers at Sezhu Industries want to provide a single, seamless interface that will make it easier for customers, suppliers, and employees to gain access to the parts of its intranet that they need. Sezhu could achieve this result by setting up an enterprise portal.

Compared to the Internet, a major advantage of Internet2 is that it:

An intranet is a companywide network that is based on Internet technology, but closed to public access.

In order for information to be useful to managers, it must satisfy only two criteria: it must be timely, and it must be easy to manipulate.

A _________ is a small piece of software code a website downloads onto the hard drives of people who visit the site.

Extranets now allow small firms to share and process data much as large firms have been able to do using electronic data interchange.

One of the problems with extranets is that they:

The organizations that benefit the most from an intranet are the ones that:

Virtual networking is a process that allows software-based networked computers to run multiple operating systems and programs.

Jonathon is a sales rep with a large technology company. He is celebrating today because he just closed a large deal, which means a very large commission. Even the finance department is thrilled because Jonathon used __________ to review the credit history of this customer to be sure the deal would be a profitable one for the company.

Jamie Mueller has just begun working for Quotech, Inc. Her job requires her to perform a variety of bookkeeping and clerical tasks at a workstation. Quotech has training software on its workstations that can answer many of the questions Jamie has about what to do on her new job, and how to do it. The software is so good that she seldom has to ask her supervisor for help. It even tracks the way Jamie performs certain tasks, and offers suggestions to improve her productivity. This software is an example of:

Timeliness is one of the characteristics of useful management information.

One of the most common reasons firms make use of an extranet is to:

A computer ________ is a piece of programming code that is inserted into other programming to cause an unexpected and often-undesirable event for the victim.

Barb Daley has all the technological tools-a laptop, a tablet, and a smartphone that she can take with her wherever she goes. The computer in her study at home has a cable modem that provides a broadband connection to her company's intranet. If Barb is like most Americans who have access to all of this modern technology, she will enjoy a much shorter workweek than workers in less technologically advanced nations.

Even high-tech companies that specialize in computer-related products and services often outsource technology training.

A firm would use data mining if it wanted to:

Instability in technology:

In the 1970s, business technology was known as: