Question 1

Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?

Accepted Answer

A) work sample simulation 
B) interview 
C) reference check 
D) arbitration 
A) work sample simulation 
B) interview 
C) reference check 
D) arbitration B

Question 2

Which of the following is recommended advice for conducting an effective interview?

Accepted Answer

A) telegraph the desired answer to the candidate 
B) allow the candidate to control the interview 
C) ask the candidate for specific examples 
D) ask the candidate about work-related injuries 
A) telegraph the desired answer to the candidate 
B) allow the candidate to control the interview 
C) ask the candidate for specific examples 
D) ask the candidate about work-related injuries C

Question 3

Marion Franklin is the CEO of a local real estate company,Action Realty.The community has seen an increase in population over the last two years,and new neighborhoods are being built as a result.Marion's staff of realtors is very busy,and Marion needs to hire a new agent.Although Marion has hired agents in the past,they have not always turned out to be as successful as she had hoped.Marion is considering making changes to the way she interviews job candidates. Which of the following would most likely improve the reliability and validity of Marion's selection process?

Accepted Answer

A) asking all applicants the same questions 
B) holding Web-assisted interviews with candidates 
C) conducting stress interviews by a group of interviewers 
D) using the speed dating approach to interviewing applicants 
A) asking all applicants the same questions 
B) holding Web-assisted interviews with candidates 
C) conducting stress interviews by a group of interviewers 
D) using the speed dating approach to interviewing applicants A

Question 4

Whirlpool's ECE program is primarily intended to ________.

Accepted Answer

A) support the firm's strategy 
B) provide global support 
C) save recruitment costs 
D) boost market share 
A) support the firm's strategy 
B) provide global support 
C) save recruitment costs 
D) boost market share

Question 5

Interviewers tend to be more influenced by unfavorable than favorable information about a candidate.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is a common characteristic of computerized interviews?

Accepted Answer

A) rapid questions 
B) puzzle questions 
C) follow-up questions 
D) open-ended questions 
A) rapid questions 
B) puzzle questions 
C) follow-up questions 
D) open-ended questions

Question 7

How can a firm protect itself from charges of discrimination in its interview process? What is the role of testers in employment discrimination?

Accepted Answer

It is best that employment interviewers

Question 8

According to studies,which of the following has the most influence on the outcome of a job interview?

Accepted Answer

A) thank-you notes sent from the candidate to the interviewer 
B) an interviewer's first impression of the candidate 
C) favorable information about the candidate 
D) a candidate's extroverted personality 
A) thank-you notes sent from the candidate to the interviewer 
B) an interviewer's first impression of the candidate 
C) favorable information about the candidate 
D) a candidate's extroverted personality

Question 9

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

Accepted Answer

A) True 
 B)False

Question 10

All of the following will most likely improve the structure of an interview EXCEPT ________.

Accepted Answer

A) using the same questions for all candidates 
B) rating candidate answers against a scale 
C) asking candidates to describe themselves 
D) using a standardized interview form 
A) using the same questions for all candidates 
B) rating candidate answers against a scale 
C) asking candidates to describe themselves 
D) using a standardized interview form

Question 11

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

Accepted Answer

A) True 
 B)False

Question 12

George Reyes has recently been hired as the vice president of marketing at Great Toys,a mid-size firm that specializes in classic wooden toys.The CEO of Great Toys wants to expand the firm's presence in the toy market,which is highly competitive.As a result,the marketing department's budget has been significantly increased.George plans to use some of the additional funds to hire a new media planner.George is considering the idea of conducting a structured situational interview in the hiring process. Which of the following,if true,best supports the argument that George should use a structured situational interview to hire a media planner?

Accepted Answer

A) Great Toys' HR department has developed a job description for the new media planner position. 
B) Great Toys' competitors typically face legal issues in the hiring process stemming from the ADA. 
C) Great Toys' employees typically remain with the company for many years because they feel comfortable with the organizational culture. 
D) Great Toys' executives want to ensure that the interview process is fair to all candidates and that the best candidate is hired. 
A) Great Toys' HR department has developed a job description for the new media planner position. 
B) Great Toys' competitors typically face legal issues in the hiring process stemming from the ADA. 
C) Great Toys' employees typically remain with the company for many years because they feel comfortable with the organizational culture. 
D) Great Toys' executives want to ensure that the interview process is fair to all candidates and that the best candidate is hired.

Question 13

Employers typically base decisions on false impressions and stereotypes when they fail to clarify in advance what traits and knowledge are necessary for a specific job.

Accepted Answer

A) True 
 B)False

Question 14

Willingness questions assess an applicant's ability to meet the job requirements.

Accepted Answer

A) True 
 B)False

Question 15

In a brief essay,discuss the effect of modern communications technology on interviews.

Accepted Answer

More employers and job interviewees are

Question 16

Which question below is an example of a situational question?

Accepted Answer

A) "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?" 
B) "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?" 
C) "What work experiences, training, or other qualifications do you have for working in a teamwork environment?" 
D) "What factors should one consider when developing a television advertising campaign?" 
A) "Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?" 
B) "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?" 
C) "What work experiences, training, or other qualifications do you have for working in a teamwork environment?" 
D) "What factors should one consider when developing a television advertising campaign?"

Question 17

Nonstructured interviews are preferred to directive interviews because they are more reliable and valid.

Accepted Answer

A) True 
 B)False

Question 18

What are some common errors that managers make during interviews? How can managers conduct an effective interview?

Accepted Answer

Potential interviewing errors to avoid i

Question 19

Which of the following best describes telegraphing during an interview?

Accepted Answer

A) drawing out the most useful information from an applicant 
B) searching for hidden meanings in an applicant's answers 
C) smiling at an applicant to suggest a desired answer 
D) allowing an applicant to dominate an interview 
A) drawing out the most useful information from an applicant 
B) searching for hidden meanings in an applicant's answers 
C) smiling at an applicant to suggest a desired answer 
D) allowing an applicant to dominate an interview

Question 20

Behavioral interviews ask interviewees to describe how they would react to a hypothetical situation at some point in the future.

Accepted Answer

A) True 
 B)False

Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?

Which of the following is recommended advice for conducting an effective interview?

Whirlpool's ECE program is primarily intended to ________.

Interviewers tend to be more influenced by unfavorable than favorable information about a candidate.

Which of the following is a common characteristic of computerized interviews?

How can a firm protect itself from charges of discrimination in its interview process? What is the role of testers in employment discrimination?

According to studies,which of the following has the most influence on the outcome of a job interview?

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

All of the following will most likely improve the structure of an interview EXCEPT ________.

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

Employers typically base decisions on false impressions and stereotypes when they fail to clarify in advance what traits and knowledge are necessary for a specific job.

Willingness questions assess an applicant's ability to meet the job requirements.

In a brief essay,discuss the effect of modern communications technology on interviews.

Which question below is an example of a situational question?

Nonstructured interviews are preferred to directive interviews because they are more reliable and valid.

What are some common errors that managers make during interviews? How can managers conduct an effective interview?

Which of the following best describes telegraphing during an interview?

Behavioral interviews ask interviewees to describe how they would react to a hypothetical situation at some point in the future.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 7: Interviewing Candidates

Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?

Which of the following is recommended advice for conducting an effective interview?

Whirlpool's ECE program is primarily intended to ________.

Interviewers tend to be more influenced by unfavorable than favorable information about a candidate.

Which of the following is a common characteristic of computerized interviews?

How can a firm protect itself from charges of discrimination in its interview process? What is the role of testers in employment discrimination?

According to studies,which of the following has the most influence on the outcome of a job interview?

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

All of the following will most likely improve the structure of an interview EXCEPT ________.

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

Employers typically base decisions on false impressions and stereotypes when they fail to clarify in advance what traits and knowledge are necessary for a specific job.

Willingness questions assess an applicant's ability to meet the job requirements.

In a brief essay,discuss the effect of modern communications technology on interviews.

Which question below is an example of a situational question?

Nonstructured interviews are preferred to directive interviews because they are more reliable and valid.

What are some common errors that managers make during interviews? How can managers conduct an effective interview?

Which of the following best describes telegraphing during an interview?

Behavioral interviews ask interviewees to describe how they would react to a hypothetical situation at some point in the future.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters