Exam 9: Performance Management and Appraisal

The basic problem with using a ranking method for performance appraisals is not identifying the extreme good and bad performers but differentiating meaningfully between the others.

All of the following guidelines will most likely improve the effectiveness of a performance appraisal EXCEPT ________.

Oshman manufactures small kitchen appliances,such as blenders,toasters,and mixers.The firm has nearly 80,000 employees in 22 countries.Employees receive annual performance appraisals from their supervisors that combine critical incidents with a graphic rating scale.However,the firm's CEO advocates shifting from performance appraisals to performance management in an attempt to make Oshman more competitive and performance driven. Which of the following,if true,best supports the argument to replace Oshman's traditional appraisal methods with the performance management approach?

When designing an actual appraisal method,the two basic considerations are ________.

Which of the following enables supervisors to oversee the amount of computerized data an employee is processing each day?

Sam supervises a team of data entry clerks at Geico.The firm's electronic performance monitoring system enables Sam to electronically monitor the amount of computerized data an employee processes each day.

Which of the following is the easiest and most popular technique for appraising employee performance?

In a brief essay,discuss the components necessary for an effective performance management process.

Oshman manufactures small kitchen appliances,such as blenders,toasters,and mixers.The firm has nearly 80,000 employees in 22 countries.Employees receive annual performance appraisals from their supervisors that combine critical incidents with a graphic rating scale.However,the firm's CEO advocates shifting from performance appraisals to performance management in an attempt to make Oshman more competitive and performance driven. All of the following questions are relevant to Oshman's decision to replace its traditional appraisal methods with the performance management approach EXCEPT ________.

The advantages of using BARS as a performance appraisal tool is the method's accuracy,clear standards,and consistency.

What are the guidelines that supervisors should follow to hold effective appraisals and minimize problems like bias and halo effects? How can rating committees improve the fairness of the appraisal process?

Which of the following has most likely occurred when a supervisor conducting a performance appraisal is influenced by a subordinate's individual differences such as age,sex,and race?

A performance appraisal is based on the assumption that an employee understood what his or her performance standards were prior to the appraisal.

In a brief essay,discuss how a supervisor can develop and conduct a performance appraisal that is legally defensible.

All of the following are benefits of using computerized or Web-based performance appraisal systems EXCEPT ________.

Studies suggest that managers who receive upward feedback from identified subordinates view the upward appraisal process more negatively than do managers who receive anonymous upward feedback.

SMART goals are best described as ________.

The best method for reducing the problems of leniency or strictness in performance appraisals is to ________.

Job descriptions serve as the primary tool for developing performance standards because they already include specific job goals.

Which performance appraisal tool is being used when a supervisor places predetermined percentages of ratees into various performance categories?