Exam 9: Performance Management and Appraisal

Ongoing performance monitoring is an element of performance management that involves the use of computer-based systems that measure an employee's progress and send out reports regarding an employee's performance.

When a supervisor must criticize a subordinate in an appraisal interview,it is most important for the supervisor to ________.

Nick supervises a team of data entry specialists.Lately,productivity has been down,and Nick believes his subordinates are not working as efficiently as possible.Which of the following tools would provide Nick with daily information about each employee's rate,accuracy,and time spent entering data?

The goal for a supervisor conducting a satisfactory-not promotable appraisal interview is to maintain satisfactory performance by finding incentives that are important to the person.

In most organizations,who is primarily responsible for appraising an employee's performance?

Which of the following is most likely NOT a role played by the HR department in the performance appraisal process?

All of the following are considered best practices for administering fair performance appraisals EXCEPT ________.

Stephanie manages the accounting department at an advertising agency.She needs to conduct performance appraisals for the eight employees in her department.Stephanie wants a performance appraisal tool that is highly accurate,ranks employees,and uses critical incidents to help explain ratings to appraisees.Which performance appraisal tool is best suited for Stephanie?

What is the first step of any performance appraisal?

Supervisors at Sun Microsystems use the forced distribution method to evaluate performance,so they must ensure that the proportions in each category are symmetrical.

Which appraisal method combines the benefits of narrative critical incidents and quantified scales by assigning scale points with specific examples of good or poor performance?

Which of the following is one of the primary complaints regarding the use of the forced distribution method for performance appraisals?

Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?

Which of the following best describes a behaviorally anchored rating scale?

Peer appraisals have been shown to result in a(n)________.

Which of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

Paired comparison is a rating approach that involves keeping a record of uncommonly good or undesirable examples of an employee's work-related behavior and reviewing it with the employee at predetermined times.

Which component of performance management refers to communicating a firm's higher-level goals throughout the organization and then translating them into departmental and individual goals?

Graphic rating scales are subject to all of the following problems EXCEPT ________.

Which of the following best describes the purpose of an appraisal interview?