Exam 10: Creating an Ethical, Inclusive Organizational Climate

Paul was from France. He knew his accent was heavy. Whenever he went through the grocery line, a particular store clerk always talked extra slow and deliberate to Paul. The interaction was always awkward and rude toward Paul. What is this a demonstration of?

What ethical issues or topics are usually included in codes of ethics?

An effective code of ethics must ______.

______ discovers core values by identifying and building on organizational strengths.

______ socialization marks the end of the transition to organizational life.

Sally chose to make the right decision when no one was watching because she knew it was part of the office culture What value is Sally demonstrating?

______ describes ethical soundness, wholeness, and consistency.

Name and describe the five types of ethical climates.

______ describes the activities of companies and other organizations aimed at improving the welfare of society.

______ describes perceptions of consistent and dependable behavior.

______ describes the everyday slights or snubs that put down members of marginalized groups.

The tools that leaders rely on to build or create ethical organizational climates include all of the following EXCEPT ______.

______ is the feeling of affiliation and association with the organization.

______ ethical climates are driven by external criteria like professional codes of conduct.

______ trust describes the collective set of positive expectations members hold about the intentions and behaviors of other stakeholders.

______ socialization begins before an individual joins a new organization or organizational unit and is shaped by past work experiences, friends, families, and other factors.

All of these are components of organizational citizenship EXCEPT ______.

Core ______ is the group's reason for being that reflects the ideals of its members.

Law and order climates are driven by external criteria such as professional codes of conduct.

Name five criticisms of organizational codes of ethics.