Exam 4: Combating Evil

A textbook example of evil as ______ is the Rwandan genocide.

Describe the benefits of apologies.

______ is kindness toward others, desire to promote the happiness, and prosperity of employees.

A vague apology is an example of an ______ apology.

______ apologies do not question whether the victim was damaged.

______ refers to the fact that workers typically are motivated by more than material rewards.

Which of the following is not a danger posed by workplace spirituality?

In the four-stage model of forgiveness, at the ______ step, the injured party realizes he or she is paying a high price for dwelling on the injury and considers possibilities.

Authentic apologies are frequently vague.

Which of the following is not part of the 5-R model for evaluating the apologies of others?

Workplace spirituality emphasizes inner life, meaningful work, and ______.

______ evil is based on technology and logic.

Which of the following is not a component of the 5-R model for evaluating apologies?

The fourth and final phase of the four-stage model of forgiveness, ______, describes the outcomes of forgiving.

______ is the recognition that employees have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community.

Compare and contrast the six faces of evil. What overall picture of evil emerges from your analysis?

Briefly describe the four-stage model of forgiveness.

______ is likely to continue when others fail to intervene to stop it.

______ promotes honesty, sincerity, and candor.

Which "face of evil" forces us to examine our motives?