Exam 7: Implementing Strategies: Management and Operations Issues

Strategy formulation is the managing of forces during the action, whereas strategy implementation is the positioning of forces before the action.

Besides reducing worker alienation and stimulating productivity, ESOPs allow firms other benefits, such as substantial tax savings.

Holding a meeting at which conflicting parties present their views and work through their differences is part of the defusion technique of managing conflict.

What pay strategy requires employees or departments to establish performance targets, which, if exceeded, result in bonuses for all members?

Tasks and activities are grouped together by business function in a divisional organizational structure.

Aspects of an existing culture that are antagonistic to a proposed strategy should be

JIT significantly increases the costs of implementing strategies.

Four types of resources that can be used to achieve desired objectives are financial, physical, human, and technological.

Changing a strategy to fit an existing culture is not as effective as changing a firm's culture to fit a new strategy.

Which term is best defined as a central management activity that allows for strategy execution?

A force change strategy is plagued by low commitment and high resistance.

Undesirable conduct such as distorting the records can be a result of overemphasis on achieving objectives.

The United States leads the world in promoting women and minorities into mid- and top-level managerial positions in business.

In Japan, performance rather than seniority has traditionally been the key factor in determining pay.

A firm uses information technology to reconfigure work, jobs, and processes. As a result, cost, quality, service, and speed are improved. What has the firm engaged in?

Most large companies have abandoned the functional structure in favor of decentralization.

What change strategy involves giving orders and enforcing those orders?

What are the three categories of approaches for managing and resolving conflict?

All of the following are ways and means for altering an organization's culture EXCEPT

In developing an organizational chart, avoid having a particular person reporting to more than one person above them in the chain of command.