Exam 7: Implementing Strategies: Management and Operations Issues

Exchanging members of conflicting parties so each can gain an appreciation of the other's point of view exemplifies a confrontation approach.

The advantage of the educative change strategy is that implementation is quick and relatively easy.

Which approach for managing and resolving conflict involves ignoring the problem in hopes that the conflict will resolve itself?

Resistance to change can manifest itself through

Horizontal consistency is more important than vertical consistency in developing annual objectives.

Medium-sized firms tend to be divisionally structured, whereas large firms tend to use an SBU (strategic business unit)or matrix structure.

Strategists should strive to create a work environment in which change is recognized as necessary and beneficial so that individuals can more easily adapt to change.

Glass ceiling refers to

Restructuring in many firms has made a manager's job an invisible, thankless role.

________ is NOT a major factor that commonly prohibits effective resource allocation.

Which of these is NOT one of the tests used to determine whether a performance-pay plan will benefit an organization?

Which approach for managing and resolving conflict involves exchanging members of conflicting parties so that each can gain an appreciation of the other's point of view?

What term is used to describe specific guidelines, methods, procedures, rules, forms and administrative practices established to support and encourage work toward stated goals?

In the context of conflict management and resolution, ignoring the problem in the hopes that the conflict will resolve itself is classified as a defusion technique.

Which of the following is a management issue central to strategy implementation?

Discuss the dos and don'ts in developing organizational charts.

Name at least ten issues that may require a management policy.

Which of the following is NOT true about objectives?

In 2012, how many Fortune 500 have women CEOs?

Recruitment, promotion, and mentoring are ways to alter an organization's culture.